On arrival, I was given a warm welcome and shown to my room. It was not quite what I had requested, and was changed immediately to my satisfaction. The hotel is very modern, even to the electronic room key. My room was spacious and airy, with plenty storage space. There was a safe provided. There was fresh fruit in the room and I asked on arrival for tea and coffee to be supplied. This was done and maintained during my stay.
Towels were changed and the room cleaned thoroughly every day.
Only continental breakfast was supplied, and was served in the bar, which was bright with a modern decor, The bar had an adequate supply of drinks, both alcoholic and soft, with coffee always available as is the Albanian custom. All the staff were fluent in English and were very friendly, and exceedingly useful with information about the area. The instructions given on the hotel website are excellent and there is no difficulty in finding it.The hotel is 5 minutes walk, from the Block, where the bulk of the restaurants, bars and clubs are to be found in Tirana, so there is no problem about finding place for lunch or dinner. In fact the hotel is ideally situated for visiting the city on foot, no place of interest is more than 15 minutes stroll. In the Block there are also many banks with ATMs, and the bank staff also speak very good English.