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Reviews of Hôtel Royal

5 out of 5
Hôtel Royal
960 avenue du Leman, Evian-les-Bains, Haute-Savoie

Reviews

9.6

Exceptional

Rating 10 - Excellent. 86 out of 103 reviews" "
Rating 8 - Good. 13 out of 103 reviews" "
Rating 6 - Okay. 2 out of 103 reviews" "
Rating 4 - Poor. 0 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the lake is amazing. The food was delicious and the staff was great. My wife and I really enjoyed our time at the hotel. It was about an hour away from Morzine but definitely great to come back to after a day on the slopes.
Stayed 3 nights in Dec 2023

10/10 Excellent

Devila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Sevda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and hotel grounds are breathtaking. Quiet and serene with beautiful views from every window. Our check-in was easy and efficient. Many thanks to Laurent for his kindness and effort - especially thankful for the surprise tea set in our room when I mentioned I wasn't a coffee drinker! Hospitality at its finest. The gentleman who parked my car and brought it out when we left was very kind - I wish I got his name. Thank you to him! The room was spectacular - spacious, high quality amenities and comfortable. Evian spa available with sweet staff and indoor pool that kids can access at certain times. Outdoor infinity pool overlooking the lake. Breakfast was ok - plentiful but nothing interesting or "amazing". Dinner at the Veranda on site was ok - the kid's menu was plentiful (4 courses!) and my daughter found it delicious. Staff was lovely with her, too (thank you!). My dish of the ravioli was ok - did not love it. Pumpkin soup with chestnuts was good but slightly bland - had so much potential! Worst part about dinner was being asked by the gentleman at the host stand if we paid the check on our way out - that was so rude and demeaning, especially as hotel guests. We did pay, which I informed him, and he just said ok - no apology to us. He was also the same gentleman who, when arriving at the restaurant for our reservation initially, showed us a table in the far back corner away from everyone else. He may need some training. Loved the property overall would rec!
Stayed 1 night in Oct 2023

10/10 Excellent

Noor Mohammad

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2022

10/10 Excellent

Bjoern

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort meets the best view of the lake
Beautiful place with exceptional service. We spend a few nights with our toddler at the Hotel Royal and really enjoyed the room, facilities and helpful staff. The room was very comfortable and super clean. Outside well maintained grounds meet an exceptional view of the lake. The restaurant offers good food and the heated outdoor pool offers a beautiful view. Attention to detail makes the difference. We received a small bathroom and mini slippers for our 2.5 year old and continuously experienced exceptional service by all the staff. The playground close to the sports courts is great for smaller ones. We didn’t try the nursery, but meeting parents and staff would have been happy to use them. One the best stays in many years of travel that we highly recommend if your budget allows.
Stayed 3 nights in Sep 2022

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous as usual
Stayed 1 night in Sep 2022

10/10 Excellent

houfar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Pascal

Stayed 1 night in May 2022

10/10 Excellent

Yvonne

Stayed 1 night in Feb 2022

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Situation, staff, food, spa, rooms, decoration
Stayed 2 nights in Nov 2021

8/10 Good

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Outstanding hotel with great facilities and good service. Enjoyed pool and very comfortable room.
Stayed 2 nights in Jul 2020

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Superb hotel with amazing views. Loved it.
Stayed 2 nights in Jul 2020

10/10 Excellent

ILIR

Stayed 1 night in Mar 2020

10/10 Excellent

Daniell

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous all the way!
Amazing hotel! Lovely, modern & tasteful interior. Great dining. Great service. I highly recommend this hotel.
Stayed 2 nights in Aug 2018

10/10 Excellent

omar, Boston MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Top of the line hotel Old charm with modern amenities. Excellent service Treated like a king
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best in Evian
We had a great time at the Royal in Evian. Very positive were the friendly staff, who gave a nice tour of the property. The spa is wonderful. Excellent pool, hammam and sauna (outside massage jets) with long hours 7-24. Good free navette to the Casino. Only negative - the room (park view) only had a shower, no bathtub. When you go to a 5 star hotel you expect to get a bathtub, at least at the reception they could have asked, since it is off season the hotel was almost empty, and I would hope they have some rooms with bathtubs.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa Resort
It was pleasant stay in fabulous resort. The spa facilities were great. The restaurant had nice selections.
Stayed 4 nights in Jul 2017

10/10 Excellent

YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience & Stunning views. The staff where very nice.
Stayed 4 nights in Jul 2017

10/10 Excellent

mohannad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017

10/10 Excellent

Saman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation
Enjoyed staying at this hotel very much!
Stayed 1 night in May 2017

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and location, a little overpriced
Great stay if a little overpriced

2/10 Terrible

dana , kuwait

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel I would give it zero star
Dear .. I would like really to deliver this review the management of the royal hotel in evian ..It was terribly experience in the hotel at the beginning the hotel didn't get me the same reservation category room aservice I booked it and the front manager Mr.Thomas was unprofessional handle the case and did nothing more to get me the rooms . Throughout the whole stay the staff was terribly not friendly and not politely at all as one of Tehran staff who named Gillias an olld man with white hair was shouting at me all the time because I was review my invoice the concierge staff was absolutely not aware of how to deal with a tourist .. and not respectable at all I was shocked how was this hotel is employed people who were so racist I really reget staying as such hotel I hope this review to get to the higher management of the hotel because it was a shame! Regards

8/10 Good

scott, Bensalem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice vacation
Great stay. Great location. Good food.

10/10 Excellent

Fredrick D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Lake Geneva at your door step.
Great staff and food service was also wonderful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel but there is still room for impr
The hotel was refurbished in July 2015 so everything is in excellent condition. The room was very nice but the shower did not provide very hot water which was surprising. We also had to wait a long time for hot water to come through the taps. The swimming pool and staff are all very well trained. The breakfast is excellent and the veranda Restaurant is very nice too. Spa facilities are good but not amazing.

10/10 Excellent

Adrian, Ellesmere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Amazing hotel and lovely staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
We were treated so special at this hotel. Looking forward to returning as soon as we can.

10/10 Excellent

Abdulla, Dubai, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in evian
It's is the most beautiful hotel in Evian. The from the hotel view is amazing. If you want to have quality time and relaxation in this area, I recommend this hotel for you but you have to consider the price because it is expensive.

2/10 Terrible

M, LA, ca

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Grand reopening but knows what they are doing
Staff was completely lost... All phases of hotel in complete disarray. Reception didn't know we had a suite. Finally got the right room and Air conditioning didn't work in room. At dinner we sat at our table for 1 hour and no food. Don't order ice cream because you will get soup. Forget an after dinner drink because you will sit for 45 minutes. And the worst part is the place is half empty. On the plus side the buffet breakfast is nice... My 7 year old daughter looked at me and said thank God it is a buffet breakfast daddy I couldn't wait like that (dinner) again... I am too hungry. GO ELSEWHERE.

10/10 Excellent

AMBROSE, SWITZERLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPERB
Beautiful Hotel, comfortable rooms, excellent service, great for kids (very active Kids Club), a great weekend !

10/10 Excellent

NDEYE FATOU, SURESNES

Liked: Cleanliness, staff & service, property conditions & facilities
Le spa ,la chambre les restaurants tout nickel
Stayed 4 nights in Feb 2024

10/10 Excellent

Naïm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jacob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 2 nights in Aug 2023

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Magnus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Alles kostet Aufpreis - dies muss man sich bewusst sein. Aber das Hotel ist was ganz besonderes!
Stayed 2 nights in Jun 2023

10/10 Excellent

Susanne

Stayed 1 night in Apr 2023

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel avec décoration modernisée Accueil parfait Personnel professionnel et dispo Repas de réveillon et jour de l’an Fabuleux Vue Lac superbe Nous recommandons !!
Stayed 2 nights in Dec 2022

8/10 Good

Corinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
l'Hôtel et le restaurant la "VERANDA "est très bien .Nous regrettons de ne pas avoir pu manger au restaurant les FRESQUES. Les clients de l'hôtel ne sont pas privilégiés. De plus pendant la période des congés scolaires , la piscine intérieure est bruyante alors que nous aspirions à un endroit de détente et de sérénité. Le personnel est cependant très agréable et à l'écoute de vos demandes.
Stayed 1 night in Oct 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Catherine, Montréal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bâtiment et service de standing, personnel courtois et amical, superbe site pour les promenades, avec oiseaux, roseraie et potager au menu !
Stayed 6 nights in May 2022

8/10 Good

Yan

Stayed 1 night in Apr 2022