Top Hotels Near The Benton H. Wilcoxon Ice Complex in Huntsville from NZ$118

"Awsome stay "

"This was one of the best VRBO locations we have stayed at in recent travels. The property felt brand new and was in a great neighborhood close to the convention center. We had received the wrong door entrance code but the host responded immediately and there were not any issue. We will be back in the future."

"The property location was perfect for the reason for our trip. Studio itself was clean and had a great setup. Wifi speed was excellent. The bed was big enough and comfortable, especially for me having a bad back. Only a couple of cons but not enough to make me not recommend or come back. First one is the couch is not comfortable or very big and second there are no electrical outlets in the bathroom, so I had to dry my hair elsewhere. The desk beside the couch was a perfect place to do my makeup and hair. When we first arrived the place was nice and cool, which was very refreshing. Also having a closet with shelves and hangers was a huge plus. Overall, we had a comfortable wonderful stay. Would recommend and will try to stay here the next time we need to come back to town, if it's available!"

"Overall, the home was fine and worked well for our group. The large number of bedrooms and bathrooms in the open floor plan was very comfortable. Suggestions for improvement would be better communication with the owner as we had some questions along the way and struggled to reach the owner. Because the house is listed through a third agent, Evolve, it was delayed communication. Maybe a notebook with specific instructions and owner phone number left at the premises would be helpful. A few small things such as a large cooking pan with Teflon peeling, which is not safe for consumption. we could not run the dishwasher as there was no dishwasher soap. Minor but details matter with renters. Also would be a nice touch to have body soap in the bathrooms."

"Updated furnishings, great space for me and my toddler. Internet was spotty and a harmless field mouse ate some of my leftovers, but management was attentive and addressed concerns promptly. Location was good and price was great"

"Absolutely the worst experience I’ve ever had! The property is managed by a 3rd party called Upstay and it was shady from the start. I wish I’d cancelled my reservation as soon as I made it. They are difficult to get in touch with and do not communicate well. I was over charged for parking. The listing clearly says “$20 PER STAY” for parking but I was charged $20 per day. After trying to explain this to Upstay on multiple occasions I just paid the $60, however, they never sent me the number of the parking spot we were assigned and sent multiple emails and reminders to pay for parking if I wanted it. Even the email with checkin details said I needed to pay for parking and they would send the spot number. When we arrived at the property it is in a TERRIBLE neighborhood. We tried the code they provided in the check in email several times and could not get it to work. I emailed them about the parking and called the number for the host in the listing twice but could not get anyone to answer. It was cold, dark, and raining so we went to a hotel and contacted VRBO about the issue, requesting a refund. The host did not call back about our problems for almost THREE HOURS. I have never had such a problem reaching a host! I could tell the “assistants of the host” who were calling were in a call center because there was a lot of other conversation and noise in the background. I fought with VRBO and the host for a week or so to finally receive a full refund. Say NO to Upstay!!"