Fridge, microwave, stovetop, coffee/tea maker

Reviews of Shortland Court Motel

4 out of 5
Shortland Court Motel
208 Jellicoe Cres, State Highway 25, Thames

Reviews

8.4

Very good

Rating 10 - Excellent. 45 out of 129 reviews" "
Rating 8 - Good. 61 out of 129 reviews" "
Rating 6 - Okay. 18 out of 129 reviews" "
Rating 4 - Poor. 4 out of 129 reviews" "
Rating 2 - Terrible. 1 out of 129 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed that there was only Sky Sport available and no movies, also only limited TV channels. If you wanted anything else, you had to enter you own email and passwords on things like Netflix. Very poor.
Stayed 1 night in Nov 2023
Response from Bob on 12 Nov 2023
I explained to this guest the reason for the for no sky movies, it would cost an extra 100 per room per night..Same for netflix etc

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy. Friendly staff. Easy check in.
Stayed 1 night in May 2023
Response from Bob on 28 May 2023
We are pleased you enjoyed your stay with us.Thanks

10/10 Excellent

Cam

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Response from Bob on 5 Jan 2023
Thank you,We are pleased you enjoyed your stay with us.Bob

10/10 Excellent

Wayne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and easy for us and were happy to, would stay there next time im in town to
Stayed 1 night in Nov 2022

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service
The staff were warm and accommodating for an early check-in. Like having a kitchenette as part of the room.
Stayed 1 night in Oct 2022
Response from Bob on 27 Oct 2022
Pleased you enjoyed the stay.

10/10 Excellent

Sonia

Stayed 1 night in Aug 2022

10/10 Excellent

Morgan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Estelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Jiho

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2022

10/10 Excellent

Daran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional motel. Value for money
Stayed 3 nights in Jan 2022
Response from Bob on 14 Mar 2022
Thank you, glad you enjoyed your stay

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to our function. Very comfortable
Stayed 2 nights in Jun 2021
Response from Billie on 21 Jun 2021
thank you Glad you were happy

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in May 2021
Response from Bob on 28 May 2021
Thank you, come again

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

2/10 Terrible

Heng

Disliked: Room comfort
Too noisy, can’t get a good sleep
It is on the corner of main roads, very noisy, didn’t sleep well.
Stayed 1 night in Dec 2020
Response from Billie on 2 Jan 2021
Like many motels we are on a main road. All our advertising says we are on a state highway People need to read addresses more carefully and if they are unable to take any noise they need to either use earplugs or book elsewhere very seldom do we get complaints about noise.

10/10 Excellent

beverlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had an enjoyable stay. comfortable bed.
Stayed 1 night in Oct 2020
Response from Bob on 12 Oct 2020
Thank you, we are pleased you enjoyed your stay with us.

10/10 Excellent

Carol, Kaiaua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly helpful and great upgrades they do everything for their customers
Stayed 3 nights in Jul 2020
Response from Bob on 13 Jul 2020
We are pleased you enjoyed your stay

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Staff & service
The general traffic noise was very disturbing, adding to this was the constant arguing and comings and goings of the neighbors throughout the early morning (2-4am)
Stayed 2 nights in Feb 2020
Response from Billie on 1 Mar 2020
We do advertise that we are one a State Highway. If you were being disturbed by other guests. you should have let us know so we could intervene

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and value for money. staff was very helpful
Stayed 1 night in Dec 2019
Response from Bob on 7 Jan 2020
thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location however there is some traffic noise
Stayed 1 night in Dec 2019
Response from Bob on 7 Jan 2020
we do advertise that we are on a main highway

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Billie and Bob Williams they were the perfect hosts
Stayed 2 nights in Dec 2019
Response from Bob on 1 Jan 2020
We do try, thanks

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Big apartment for family. Very close To big road, so quite noisy.
Stayed 1 night in Dec 2019
Response from Bob on 1 Jan 2020
Sorry about the traffic

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, speedy hassle-free check-in, no issues whatsoever
Stayed 1 night in Nov 2019
Response from Bob on 5 Nov 2019
Thank you, we do try. So glad you enjoyed. Bob

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Handy Location
Great location close to centre of town but located on a busy road. Nice big room.
Stayed 3 nights in May 2019
Response from Billie on 3 Jun 2019
Thank you. Yes we are on a busy road but soare all the motels

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
No where comfortable to sit Noisy street Excellent recommendation given by staff for a place to eat
Stayed 1 night in May 2019
Response from Bob on 27 May 2019
Cannot understand about no where to sit. Sorry we cannot control the traffic

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from Bob on 7 Apr 2019
Thank you, we do try

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vey nice
very nice place.
Stayed 2 nights in Feb 2019
Response from Bob on 25 Feb 2019
Thank you, glad you enjoyed your stay

8/10 Good

Brian, Eastwood NSW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big comfortable room close to all activities in the historic town of Thames, gateway to the beautiful Coromandel region.
Stayed 1 night in Feb 2019
Response from Bob on 25 Feb 2019
We do try to make guests welcome

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Bob on 7 Jan 2019
Thank you

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Nov 2018
Response from Bob on 2 Jan 2019
Do not know how you came to that score

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart from the road noise the location was great and we had all the comfort and access we needed.
Stayed 2 nights in Nov 2018
Response from Bob on 19 Nov 2018
Thank you for that. We do try.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet warm and Bob was a great host very polite and friendly
Stayed 1 night in Jul 2018
Response from Bob on 16 Jul 2018
Thank you for the kind remarks, we are pleased you enjoyed your stay. Bob

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
Comfortable and close to everything
Stayed 1 night in Mar 2018

6/10 Okay

Becs, Wgtn

Liked: Cleanliness, staff & service
Convenient
only at 1 night stay ... , however did notice the early morning traffic noise as right near the main through road.
Stayed 1 night in Mar 2018

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Derek, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whistle stop
No problems, easy to find comfortable.What else ca I say.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go Back
We stayed there 7 years ago and booked it again this year. Same owners and they provided great service. Comfy bed and great pillows. The kitchen had everything we needed to prepare our 2 meals during our stay.
Stayed 1 night in Feb 2018
Response from Bob on 22 Feb 2018
Thank you, we do try and make our guests feel welcome. It was great to see you again.

6/10 Okay

Mike, NZ

Liked: Staff & service
Disliked: Cleanliness
Comfortable room and very friendly staff - although hairs in bath and bathroom floor along with dirty carpet not good!
Stayed 1 night in Feb 2018

4/10 Poor

Marial, Hokitika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I expected more the price.There were no bath mats until the 3rd day, the rubbish bins weren't emptied. The milk jug wasn't covered. Asked for wifi but know password given.
Stayed 5 nights in Feb 2018

8/10 Good

Waaz & Ari, Kapiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated Motel close to the town.
We use the motel as our base while visiting Thames and surrounding area. It was a great place to rest and relax after a busy day of activities. The motel room was alway clean and tidy when we returned in the evenings. Too our surprise a night time visitor hopped through the window and made a comfortable nest on our bed. Our visitor was Simba the Motel cat which pleased us thoroughly because we are cat people. He didn't return again but that was a special touch to our visit. Having the fan in the room was a plus because the nights when we visited were hot and muggy. Thank you so much for the excellent service it was much appreciated.
Stayed 4 nights in Feb 2018

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Just an overnighter with a friend to escape Auckland. Have stayed here many times before and have always found it great. Many thanks.
Stayed 1 night in Dec 2017

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start to our NZ holiday
We were pleasently surprised by the size of the room. The bed was comfortable and the heater worked well on a very cold night . The manager was very kind and accomodating. We would definitely stay there again. We had a delicious dinner at Gastronomics in Pollen Street.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay for a reunion. Great location and friendly staff. Would stay again and highly recommend. Very clean and well equipped rooms.
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort to a T
Great service! And comforting room! Will definetly go back again.
Stayed 1 night in Jun 2017

6/10 Okay

Chris

Liked: Room comfort
Comfortable stay - convenient location
Nice overnight stay at Thames, great Market and interesting Steampunk weekend, would stay again

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel but can be noisy
Close to road so some traffic noise Rooms were comfortable