Travelers start their day with a freshly cooked breakfast before relaxing on the terrace or in the garden where sunshine creates perfect outdoor moments.
Palazzo Excelsus offers a made-to-order breakfast that sets guests up for a day of relaxation. The property features WiFi throughout, a sunny terrace for lounging, and a peaceful garden to explore. The express check-in and check-out process makes for a hassle-free experience.
Terzigno is home to Palazzo Excelsus . Pompeii Archaeological Park and Pompeii Forum are notable landmarks, and the area's natural beauty can be seen at Mount Vesuvius and Gulf of Naples. Looking to enjoy an event or a game while in town? See what's happening at PalaMangano or Circuito Internazionale Napoli. Visit our Terzigno travel guide
Consider a stay at Palazzo Excelsus and take advantage of free cooked-to-order breakfast, a terrace and a garden. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Express check-out, express check-in and outdoor furniture
Room features
All guest rooms are individually furnished, and boast comforts, such as fireplaces and premium bedding, as well as perks, such as pillow menus and air conditioning.
Free cooked-to-order breakfast available daily 5:30 AM to noon
Guest services
Housekeeping (once per stay)
Outdoors
Garden
Outdoor furniture
Terrace
Accessibility
No lift
More
Designated smoking areas
Room amenities
Bedroom
Down comforter
Pillow menu
Premium bedding
Bathroom
Bidet
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
30-inch smart TV with digital channels
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Fireplace
Heating
Individual furnishings
Mobile key entry
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Check-out
Check-out before 10:30 AM
Contactless check-out
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, key retrieval
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 10.0 per day.
Payment types
Important information
Optional extras
Rollaway bed fee: EUR 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Palazzo Excelsus Terzigno
Palazzo Excelsus Bed & breakfast
Palazzo Excelsus Bed & breakfast Terzigno
Frequently asked questions
Is Palazzo Excelsus pet-friendly?
Yes, pets are allowed at this property.
What time is check-in at Palazzo Excelsus ?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Palazzo Excelsus ?
Checkout is at 10:30 AM.
Where is Palazzo Excelsus located?
Situated in Terzigno, this bed & breakfast is 0.1 mi (0.2 km) from Vesuvius National Park and 2 mi (3.3 km) from Mount Vesuvius. Pompeii Archaeological Park and PalaMangano are also within 6 miles (10 km). Terzigno Station is 27 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Palazzo Excelsus Reviews
4.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Is a HOUSE, Not a hotel.
We arrived at 6:pm, and there was a house behind a huge fence, we ring the bell, no body showed up, after 1 hour waiting to be attended outside, there was a elderly gentleman that came to us and told us that his grand daughter wasn’t there, he tried to call her but never answered, so finally we leaved without a place to stay after 4 hours driving.
If that place i a hotel, why there is not reception service?
Who was supposed to serve us? The elderly gentleman?
Finally a couple hours later we talked to her and the answer was she tried to call me, EXCUSE ME? But thats not the professional way to communicate, she HAVE to communicate by e mail.
Now, i hope to have a refund for a service we NEVER got.
I definitely DO NOT recommend this place to stay, is a SCAM.
Our first impression was good, however it went downhill from there. We booked a double and two twins (emailed to confirm - no response) we received two doubles (not okay for teen boy and girl), the bathroom was shabby (plaster coming off, shower broken, water cold, toilet not functioning well), not enough towels, ants, breakfast 25 min late (making us late for our first tour) problematic communication.
When we sought remedies for the issues, they were ignored or blamed on us: ants were in bathroom yet they blamed on our food which had no ants near or on it and was across the room; towel shortage and broken shower door were ignored; beds they determined were suitable regardless of our request; breakfast was due at 8am, they said we just didn’t respond but we were not contacted until 8:21, and we responded immediately.
We ended up leaving after we got the ants out of our suitcase, and had to book another hotel, costing us an extra $400, and the property refused to refund any portion of our booking (we only requested the two nights we didn’t stay, not the one we did) when we asked, and when hotels.com asked.
To say this experience was disappointing would be an understatement. It was a dark cloud on an otherwise lovely experience with the other 6 properties we have visited.
Jason
Stayed 3 nights in Jul 2023
2/10 Terrible
Peter
1 Jun 2024
Disliked: Staff & service
Beschreibung passt nicht!
Kein persönlicher Kontakt mit dem Gastgeber, alles per WhatsApp.
Obwohl wir Barzahlung ausgewäht haben mussten wir nach 2 Wochen eine vorrauszahlung machen und ein Tag vor dem Einchecken den Rest bezahlen??
Das Frühstück bestand aus 2 Croissant und 2 kleine Cappuccino, kalt mit 5 Zucker?? und im Pappbecher.
Die Umgebung total Vermüllt und ohne 1 Stunde Autofahrt ist nicht in der Nähe.