City view

Reviews of Hotel Tejuma

2 out of 5
Hotel Tejuma
C/ Perez Zamora, 49, Puerto de la Cruz, Tenerife

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 97 reviews" "
Rating 8 - Good. 40 out of 97 reviews" "
Rating 6 - Okay. 20 out of 97 reviews" "
Rating 4 - Poor. 7 out of 97 reviews" "
Rating 2 - Terrible. 6 out of 97 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall terrible experience. The bed for uncomfortable the room was hot and outdated and the towels were like cardboard. We asked to be reimbursed for the night we weren’t going to use because it was that bad and we found another hotel. Of course, they said that they cannot refund us the money, but they were quick to charge us the entire day upon check-in. Stay away from this place.
Stayed 6 nights in Nov 2022

6/10 Okay

Marian

Travelled with family
A budget hotel
Stayed 7 nights in Feb 2022

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the place! Friendly staff, great location, very clean, spacious rooms, quiet, lovely roof terrace, super fast broadband. Everything as it should be. Next time we are in Puerto de la Cruz we will stay at this hotel that’s for sure!
Stayed 7 nights in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never seen a drainage pipe on the outside of the hotel.the smell of urine when u open the window .is unbelievable .
Stayed 1 night in Sep 2019

4/10 Poor

MS

Travelled with partner
Disliked: Amenities, property conditions & facilities
Nothing like the pictures on your website. VERY outdated. No safe, no balcony. Towels were so thin they were unusable. Julio on reception was very friendly and helpful. Roof terrace is excellent. No parking whatsoever and 87 steps or very steep hill to get to it. Meals are taken in nearby hotel and were excellent.
Stayed 3 nights in Sep 2019

10/10 Excellent

sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lovely old spanish hotel - perfect for all amenities
Stayed 4 nights in Feb 2019

2/10 Terrible

Riina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
OK little nice hotel, clean, simple, quiet. NO no parking
Stayed 4 nights in Oct 2018

8/10 Good

Montse

Liked: Cleanliness, staff & service, room comfort
Great value for money.
Amazing location for the price, basic accommodation, friendly staff.
Stayed 1 night in Sep 2018

4/10 Poor

Christine

Disliked: Staff & service, property conditions & facilities, room comfort
If you want a nice holiday please avoid
Don't be taken in with the photos, they show lovely balconies but I didn't get this. I was firstly put in a room which was dark and just a window. I went down and said I was entitled to a balcony and after a few phone calls and being asked for another 26 euros was given a room with the tiniest balcony only enough room for a chair. I had no water at all on the first day, after which there was no hot water in the bathroom sink and a dribble of a hand held shower in a bath that had no plug. The bed was all springs and sunk in the middle. Very dated. Only an old man on reception on the odd occasion who never smiled or acknowledged you. It did not feel like a holiday at all. I have stayed in nicer hostels at half the price.

10/10 Excellent

Radek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Good location, large room

10/10 Excellent

Martin, Prague, Czechia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice small old style hotel very near to city
Very kind reception people, clean room, quite hotel, authentic local atmosphere. Good old style aside "tourist factories". Very good price for single private room compatible with a bed price at a hostel. If ever Tenerife again, Hotel Tejuma will be my hub for travels.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Coakroach in the room
The hotel is well located close to the city centre. The equipment of the room is ok but we had a problem with a cockroach, that we found in the morning next to our bed. We explained this situation to the staff and they even did not appologize. They just said it is normal during the warm weather. It was not a nice experience.

8/10 Good

Matthew, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
The room was clean. Excellent value for money. The owner was friendly and helpful. The hotel is located just a few minutes walk from the centre, via the steps or ramp just down the street from the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel where time has stopped
I have to say this is very good hotel. The equipment was old, but the hotel is clean and I felt really good there! Good price, good location

6/10 Okay

Peter, London

Weekend stay
For the price and location this is a good value option.

4/10 Poor

Peter, London

Liked: Cleanliness
Disliked: Property conditions & facilities
Good Value
Listen this is not 4* or 3* however for an overnight excellent value , I wouldn't want to spend anymore than a day. Great value for money, friendlier than Fawlty Towers but no rooms with views. Oh could do with a bit more lighting in the hallways.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old fashioned, but comfortable and value for money
I stayed in this hotel for two nights in March 2014. The hotel is a bit old fashioned, but it delivered on the three most important things I expect from a hotel - a clean room, a comfortable bed, and a hot shower (which all lacked in a 3* modern hotel I also stayed in while in Puerto de la Cruz)! Complimentary toiletries were provided, inc a toothbrush & toothpaste. The breakfast is provided in a nearby 4* hotel. The owner doesn't speak much English, but is very friendly. The hotel is very close to the main bus station, as well as everywhere else in town. Great value for money!

8/10 Good

Traveller, Lancashire, England

Liked: Cleanliness, staff & service
A good value hotel for people who want to explore
A nice hotel in a good location only 5mins from the bus station and 10 from the main square. The hotel doesn't provide breakfast but arranges for you to eat in a 4* hotel 5mins away where a good buffet breakfast is available. As a 2* hotel it is short on facilities and the balconies are small although I had a great view of El Teide from mine. However the owner is friendly and all in all it is a good value hotel for the price. You might need to request an extra blanket in the winter as it can get cool at night. The hotel is especially suitable for people who will get out and about and explore Tenerife due to the good public transport network linking Puerto de la Cruz with the rest of Northern Tenerife.

8/10 Good

Mette, Norway

Liked: Cleanliness, staff & service
TEJUMA hotel - Pto. del a Cruz Tenerife, STAIRS
I will recommend this hotel to others. BUT you must bring with you cachmoney, to pay at arriwel. And you have to be fitt and not handicapped or to old. A lot of stairs from sentrum Puerto del a Cruz to the Tejuma hotel. Very sentral hotel, and it is a lot of stairs everywhere in Puerto del a Cruz. Very little sun, and I will go there again if I get the same love price for one night.

8/10 Good

Mia

Travelled with partner
Liked: Cleanliness, staff & service
Pasamos una estancia sin ningún problema .Zona tranquila
Stayed 1 night in Mar 2024

10/10 Excellent

Andres vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atencio. Al cliente
Stayed 1 night in Feb 2024

10/10 Excellent

María candelaria Olivera marrero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Dec 2023

8/10 Good

kalervo

Stayed 1 night in Oct 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Muy cómodas las camas limpias las habitaciones y céntrico
Stayed 2 nights in Jul 2023

8/10 Good

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Buon appoggio per una notte
Stayed 1 night in Mar 2023

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit parfait pour les visites, près de tout et très sécuritaire
Stayed 1 night in Feb 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Linda

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Jan 2023

8/10 Good

Gun

Liked: Cleanliness, staff & service
Enkelt, men rent och bekvämt.
Tejuma är ett enkelt alternativ av boende. Receptionist vänlig, rum och badrum rent. Hotellet ligger nära centrum, vilket är bra.
Stayed 1 night in Jan 2023

10/10 Excellent

Solène

Stayed 1 night in Dec 2022

10/10 Excellent

Philippe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité/prix
Acceuil très sympathique. Hotel bien placé à5-10 minutes du front de mer. Chambre spacieuse et propre avec une terrasse. Salle de bain grande et propre. Le tout pour un prix très économique.
Stayed 1 night in Nov 2022

10/10 Excellent

Yurena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy limpio y cómodo. La ventana tenía un problema y no cerraba. Camas comandas, pedimos otro servicio de almohadas y nos la pusieron sin problema
Stayed 1 night in Jul 2022

10/10 Excellent

Alejandra

Stayed 1 night in Apr 2022

8/10 Good

Jordan

Stayed 1 night in Apr 2022

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hotel non loin de la ville en secteur calme
Bonne relation prix qualité
Stayed 2 nights in Mar 2022

8/10 Good

tadeusz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Bohumir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La expericia me pareció aceptable
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Buena relación calidad/precio
Habitación amplia con camas cómodas. Zona silenciosa muy cercana a la zona turística. Las instalaciones están un poco anticuadas pero todo estaba limpio y no faltaban comodidades. Personal muy amable y atento. Muy buena relación calidad/precio.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
El personal del hotel es muy amable, tienen un desayuno buffet por 7€ muy recomendable, las instalaciones son muy viejas pero aun asi cumple su proposito
Stayed 2 nights in Nov 2019

8/10 Good

Taina

Jos haluaa lyhytaikaista edullista majoitusta, siihen hyvä. Wifi oli pelkkä vitsi..
Stayed 4 nights in Nov 2019

10/10 Excellent

Bello, Santa Cruz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy agradable para pasar ya sea unos dias como par de semanas
Stayed 2 nights in Sep 2019

8/10 Good

Charifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto, limpieza y amplia la haabitacion.
Stayed 1 night in Apr 2019

8/10 Good

Cesare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

ANNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien placé
Agréable surprise pour un hôtel propre et de bon rapport qualité prix. Il est bien placé dans la ville, les restaurants sont à 5 minutes à pied.
Stayed 2 nights in Feb 2019

8/10 Good

José luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Personnels très sympa mais état chambre était catastrophe
Stayed 1 night in Jan 2019