Grand Hotel Callao
4.0 star property

Upscale hotel with full-service spa and golf course
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May 2024

Grand Hotel Callao

Photo gallery for Grand Hotel Callao

Indoor pool, outdoor pool
Property grounds
Minibar, in-room safe, blackout curtains, soundproofing
Breakfast, lunch, dinner served; pool views
Lobby lounge

Overview of Grand Hotel Callao

6.6
Highlight
  • Offers free parking. Only 5% of properties have this in Adeje.

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Spa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Check out the area

Av. Del Jable s/n, Callao Salvaje, Adeje, Tenerife, 38670
  • Popular LocationNebula Restaurant & Cocktail Bar15 min walk
  • Popular LocationEl Ancla19 min walk
  • Popular LocationTitanic Pizza4 min drive
  • AirportTenerife (TFS-Tenerife South)18 min drive
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Room options

Double Room

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Triple Room

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Triple Room (2 Adults and 1 Child)

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Triple Room (Spa Access)

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Double Room Single Use (Spa Access)

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room (Spa Access)

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Adeje

Located in Adeje, Grand Hotel Callao is near the beach. Puerto Colon Marina and Golf del Sur Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fañabé Beach and El Duque Beach. Consider Medieval Adventure at Castillo San Miguel for a night out or Siam Park if you're travelling with kids. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.

What's nearby

  • Golf Costa Adeje - 6 min drive
  • Tenerife Top Training - 8 min drive
  • Siam Park - 10 min drive
  • Fañabé Beach - 12 min drive
  • El Duque Beach - 14 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 18 min drive

Restaurants

  • La Caleta - 11 min drive
  • McDonald's - 5 min drive
  • Bloom Bar & Brunch - 9 min drive
  • Pizzeria Il Locale - 9 min drive
  • La Caleta Restaurante Terraza Bar - 9 min drive

About this property

Grand Hotel Callao

Upscale family-friendly hotel near Siam Park
At Grand Hotel Callao, you can look forward to a free breakfast buffet, 9 holes of golf and a poolside bar. Indulge in a body wrap, a Swedish massage and hydrotherapy at SPA Grand Hotel Callao, the on-site spa. The on-site restaurant, Restaurante Buffet, features pool views and al fresco dining. Enjoy the health club, as well as activities, such as racquetball/squash and volleyball. In-room WiFi (surcharge) is available to all guests, along with a terrace and a coffee shop/cafe.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • A free shopping centre shuttle, 3 outdoor tennis courts and extended parking
  • Express check-in, coffee/tea in reception and a billiards/pool table
  • Guest reviews give good marks for the overall condition
Room features
All 90 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as safes and WiFi.
Extra amenities include:
  • Highchairs and free infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, mini fridges and daily housekeeping

All-inclusive details

All-inclusive room rates at Grand Hotel Callao are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 7 per day)
  • Available in some public areas: WiFi (EUR 7 per day)

Parking and transport

  • Free offsite parking
  • Free shopping centre shuttle
  • Free self parking on site
  • Extended parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Hall
  • Bar Piscina
  • Restaurante Buffet

Things to do

  • 3 outdoor tennis courts
  • 9 holes of golf
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Children's pool
  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,001 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: EUR 7 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 7 per day (rates may vary)
  • Late check-out fee: EUR 20 (subject to availability)
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Callao Grand Hotel
Grand Callao
Grand Callao Adeje
Grand Callao Hotel
Grand Hotel Callao
Grand Hotel Callao Adeje
Hotel Grand Callao
Grand Hotel Callao Hotel
Grand Hotel Callao Adeje
Grand Hotel Callao Hotel Adeje

Frequently asked questions

Does Grand Hotel Callao have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Grand Hotel Callao pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hotel Callao?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Grand Hotel Callao?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Grand Hotel Callao?

Checkout is at noon. Late checkout is available for EUR 20 (subject to availability).

Are there all-inclusive benefits at Grand Hotel Callao?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Hotel Callao located?

This family-friendly Adeje hotel is located near the beach, within 2 mi (3 km) of Ajabo Beach and Tenerife Beaches. El Pinque and Las Galgas are also within 3 miles (5 km).

Grand Hotel Callao Reviews

Reviews

6.6
Rating 10 - Excellent. 24 out of 205 reviews" "
Rating 8 - Good. 75 out of 205 reviews" "
Rating 6 - Okay. 63 out of 205 reviews" "
Rating 4 - Poor. 30 out of 205 reviews" "
Rating 2 - Terrible. 13 out of 205 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outdoor space and pools, lovely sun beds and plenty of them
Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location, super faciilties but a little tired overall.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
Everything was very good.We are happy about visiting this hotel.Very nice,well kept garden and pool areas.Good stuff,and great food.Thanks.
Stayed 7 nights in Dec 2018

10/10 Excellent

Grandma, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely restful Hotel.
Had two restful weeks which was wanted. There was every oportunity to sightsee. Staff and service and choice of food excellent. Found the walk down to the rooms steep. Would need to book rooms on the level at side of hotel if having walking difficulty. Certainly recommend!
Stayed 11 nights in Sep 2018

6/10 Okay

Rich, UK

Disliked: Property conditions & facilities, room comfort
OK, but not a 4-star hotel
Overall the hotel was fine. Some hidden costs IMO. We had full board, which covers room and food; note, drinking water - even at lunch and dinner - is charged. The room (double as two singles) was sufficient as a base, and generally nice and quiet (couldn't hear the road, or most other guests); air-con I think was for show only, as it didn't seem to make any impression on the room temperature. The spa is charged at €15 per person per day, so we didn't use it: I think they are misleading in their wording on the website. The bar and waiting staff were very friendly, and clearly made a lot of effort. One of the receptionists, on the other hand, was pretty unapproachable and seemed aggravated by our presence. The bar serves decent cocktails, which were well priced, though beers, wines, and water are marked up significantly; and it's a shame the evening keyboard player - slash one-man band - felt the need to turn up the volume so much. (I don't want to be mean, so will just leave it at that). The pool was ok, but at no point did they turn on the waterfall; I think it is only used now for marketing. Food-wise (buffets): breakfasts were so-so, and the coffee is terrible; lunches and dinners were good, and varied throughout the week. Again, I think for full board, drinks (at least water, surely) should be included.
Stayed 7 nights in Jul 2018

6/10 Okay

Lesley

Liked: Cleanliness
Our stay
Hotel quite isolated. Room a bit shabby although clean. Lighting not good in room. Food average
Stayed 4 nights in Nov 2017

4/10 Poor

Francis, Ireland

Disliked: Cleanliness, staff & service, room comfort
Ok hotel, nice location
Good points: nice big rooms and big bathroom. good size outdoor pools Nice hotel layout Some very nice staff not all Bad points: Cleanliness not up to scratch, cleaners only make your bed and don't change the sheets Dirty floors. Jacuzzi In the room but didn't work. Would advice eat out.

8/10 Good

jock , W

Liked: Staff & service, property conditions & facilities, room comfort
Lovely and big hotel
The hotel itself is lovely and big however me and my partner went for our birthdays (just turned 25)and it doesn't really cater for our age group.There was entertainment on a night but it was mostly in French and German we asked the staff why and they said it mostly caters for the French and German so most events that were on were for them!The food was okay,the rooms and the balcony were very nice.The clearners however didn't give the rooms a good clean but it was satisfactory.Would definitely visit Tenerife again but not this hotel as it doesn't cater for younger people and the hotel is a little bit out of the way!

4/10 Poor

Zoe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In need of modernisation
The hotel was in need of modernisation

8/10 Good

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Very isolated, lovely for a quiet relaxing break !
We felt very isolated at this hotel ! It was a taxi ride to go anywhere ! We were very disappointed with the entertainment as it was not geared for British people at all ! Food was nice and staff were very friendly.