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"Rooms are nice and clean. "

"One of the Queen brds in my son's room had a mattress that sank in the middle. This was reported and the management offered to move us. Instead my son switched beds with his two small children and everyone in that room slept well that night. Management moved very quickly to remedy my son's bed issue. If I had any major comment it would be in regards to the tornado event we experienced during our stay in Shawnee Oklahoma. First of all the staff did an excellent job of keeping the guest calm during tornado event, my hat is off for the job they did. What I couldn't believe was that the emergency lighting during the event was either non existent or if it was there it did not work in the stairway or the hallway on the 3rd floor where we stayed. Downstairs on the first floor the emergency lights functioned as intended. When the danger passed an we were allowed to return to our rooms we were able to do so by the flashlights held by others, or our own. The lights remained out till around 3 - 4 am. Strongly feel management needs to look into why this happened, first foor emergency lights worked but no emergency lighting in the stairway or on the 3rd floor. Does know if any other floors had no emergency lighting. "

"Everything functioned as it should. Great stay"

"Room was great. Electricity was out when we arrived due to the storms moving through. Room was still cool and comfortable "

"Pool wasn't open "

"Ver"

"Everything was extremely clean and amazing staff "

"The hotel has the most pleasant smell and is very clean and elegant. The rooms are spacious and super clean too. "

"My only issue was the plumbing. The sink made gurgling noises and the toilet was iffy on whether it would flush or not."