Location is convenient and the rooms are good. The showers are outstanding. The phone id not work when I arrived but they fixed it. At the front desk a gentlemen was friendly and efficient, while a lady had no clue about the public transport, and was not helpful at all!
I liked the hotel due to its strategic location, it is in the heart of city, easily approachable by public transport from Frankfurt airport. There are many places of eateries, shopping malls available close by. Hotel staff is very co-operative and pleasant. The reception, restaurant and rooms are ...
Very polite and accommodating receptionists.Very convenient location right at Karolinen Platze
As per all other reviews there was NO record of our booking when we arrived! Waited 15mins till staff finished clicking a mouse! Breakfast good! Carpark ok at €5 a night but you better not be driving anything bigger than a nissan micra or you AINT getting down there!!!!
Staff were extra helpful at midnight checkin. Breakfast was very good with actual scrambled eggs not powdered eggs like many other places. Some error with my bill at checkout but soon corrected. The outside of the building is a bit drab but room was comfortable and clean. It is not near anything, ...
Central location, old authentic atmosphere, good basic rooms. Breakfast not fantastic.
We had difficulty finding the hotel. It is above a Rewe grocery store with very little signage. Once we found it, the hotel staff were very accommodating and very nice rooms.
Good, clean hotel but too expensive when availability is low. My room rate was very high compared to similar facilities in other cities and then still had to pay a lot extra for breakfast. Some noise from trains.