Holidays in Te Puru

great staff, wonderful room.

Great design funky and fun

The Chandalier lounge, a major facility at lobby level, is a sunken dining and entertaining area that has no mobility access, with steep multiple stairs. Effectively discriminates against mobility challenged. High teas served in the area promoted as good for elderly parents is just nonsense.

Poor customer service from the lady on the desk who couldn't look more disinterested if she tried. Questionable substance on the toilet seat on entering the bathroom so we raised this with the disinterested lady. She sent a supervisor who quickly established it was a red coloured chemical they use and apologised. He was great & apologetic. Disappointed there was no parking available and the disinterested lady didn't really offer an option without me asking. Apartment was spacious and well appointed with nice views of the park.

Nice and tidy and pretty clean. They closed the breakfast early without any notice and did not offer a refund