Ratings based on 328 Verified Reviews

3.6 out of 5
75% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia-Verified Reviews
2 out of 5
by A verified traveller

Posted 28/05/2019
Unit was quite small. Heater wasnt working. Unpleasant sleep with leaking shower head.
Comment from Hotel Management
03/06/2019 by TH, Hotel Management
Our apology that you were uncomfortable. Thank you for bringing this to our attention. We shall address both concerns. Kind regards
3 out of 5
by A verified traveller from Dunedin, New Zealand

Posted 03/05/2019
Nice views, however motel is a bit outdated and rundown.
Comment from Hotel Management
07/05/2019 by Trish, Hotel Management
Thank you for reviewing your stay with us.
4 out of 5
by A verified traveller

Posted 22/04/2019 on Hotels
It was too overpriced for the conditions
Comment from Hotel Management
26/04/2019 by Trish, Hotel Management
Thank you for your feedback.
3 out of 5
by A verified traveller

Posted 21/04/2019
The food in the restaurant was inedible and over priced and the service was disappointing
Comment from Hotel Management
26/04/2019 by Trish, Hotel Management
Thanks for your feedback.
3 out of 5
by A verified traveller

Posted 17/04/2019
Convenient location. Very bare bones accommodation.
Comment from Hotel Management
19/04/2019 by Manager, Hotel Management
Thank you for your feedback. We offer backpackers, lodge and motel style accommodation rated to three and a half star.
5 out of 5
by A verified traveller from Melbourne, AUS

Posted 03/04/2019 on Wotif
Stunning location. Fantastic staff (particularly Vinay and Trish). Excellent restaurant (thanks again Chef!). Motel room decor was quite kitschy but had everything you need :)
Comment from Hotel Management
08/04/2019 by Trish, Hotel Management
Thank you Kat. Kind regards
5 out of 5
by A verified traveller from Blacktown,AU

Posted 27/03/2019
Staff is very friendly, it has nice views of the lake and mountains as well. Restaurant has limited food options which is understandable as it is in the middle of the national park but it tastes awesome. We really enjoyed our stay there and would definitely recommend it to others.
Comment from Hotel Management
08/04/2019 by Trish, Hotel Management
Thank you for your positive review. Kind regards
4 out of 5
by A verified traveller

Posted 23/03/2019
Loved the location - lakeside, easy access to Milford Sound and to Te Anau. Could have had a few more pots/pans/cutlery, but we managed. Would go back!
Comment from Hotel Management
08/04/2019 by Trish, Hotel Management
We are pleased you enjoyed your stay. The company is pleased to review your feedback. Upgrades are constantly being carried out - I'm sure there will be more pots / utensils on your next visit. Kind regards
5 out of 5
by A verified traveller from Melbourne, Australia

Posted 22/03/2019
Comfortable and functional rooms. Wonderful location with beautiful views of Lake Te Anau.
Comment from Hotel Management
08/04/2019 by Trish, Hotel Management
Thank you. We are pleased your enjoyed yous stay with us. Kind regards
4 out of 5
by A verified traveller from GOWRIE Australia

Posted 21/03/2019
Our room was very hot with no fan or air conditioning which meant a poor night's sleep. The restaurant for dinner and breakfast was good.The staff werehelpful and pleasant.
Comment from Hotel Management
08/04/2019 by Trish, Hotel Management
Thank you for your feedback on guest comfort. Kind regards