Front of property

Reviews of La Casa del Laurel

3.5 out of 5
La Casa del Laurel
Juan Ruiz de Alarcon No. 25, Taxco, GRO

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 158 reviews" "
Rating 8 - Good. 53 out of 158 reviews" "
Rating 6 - Okay. 10 out of 158 reviews" "
Rating 4 - Poor. 4 out of 158 reviews" "
Rating 2 - Terrible. 1 out of 158 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Excellent service, front desk very helpful and kind. Room clean and big! Washroom clean Very close to zocalo
Stayed 2 nights in Mar 2020
Response from La Casa del Laurel on 9 Apr 2020
Buen día! Le agradecemos sus buenos comentarios para Hotel La Casa del Laurel. Fue un placer atenderle y esperamos tenerlo pronto de visita. Saludos!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice personnel allowed me an early check in. The hotel is very close to the bus terminal Costa Line as well as city center. Upon reservation there was indication that breakfast was included but that was not the case. They only have breakfast certain days.
Stayed 1 night in Feb 2020
Response from La Casa del Laurel on 9 Apr 2020
Buen día! Le agradecemos sus buenos comentarios para Hotel La Casa del Laurel. Fue un placer atenderle y esperamos tenerlo pronto de visita. Saludos!!

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Nice place, good location and friendly staff. It is noisy, from the street and inside as the sound travels easily. Bathroom is very small.
Stayed 2 nights in Feb 2020
Response from La Casa del Laurel on 9 Apr 2020
Buen día! Le agradecemos sus buenos comentarios para Hotel La Casa del Laurel. Fue un placer atenderle y esperamos tenerlo pronto de visita. Saludos!!

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

4/10 Poor

jerry

Liked: Cleanliness, staff & service
not as described/overpriced
1. the promo photo of the reception is nothing like the real reception which is very small and cluttered 2. stale/hot air in room. the window well is sealed from the outside 3. no ceiling fan 4. bathroom smelled like sewer gas 5. no balcony as described 6. no breakfast as offered 7. coffee maker in room but buy your own water I've stayed in several hotels in Taxco but never again here!
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the tranquility and the patio on the rooftop.
Stayed 1 night in Mar 2019

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel
Very comfortable small hotel...3 rooms. Someone was at the desk at all times contrary to suggestions otherwise from Hotels.com. Pleasant staff and helpful for sight seeing. Modern rooms and furnishings...comfortable beds. Some noise on streets but this is Taxco so expect some traffic noise but not during the night! Free coffee and some pastries offered.....small supplies you cab purchase. A 10 minute walk to zocalo...all the action is there in town. Good wifi
Stayed 2 nights in Feb 2019

6/10 Okay

Theresa

Liked: Staff & service, room comfort
No breakfast at the hotel.
According to our reservation, we were to have breakfast included, but the hotel did not provide breakfast. Also, the pillow cleanliness was a little ifffy. And when we tried to get our car, the garage was not open.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great looking building in the best location spot. Its just a couple of blocks away from the bus station and the cathedral. Perfect for a weekend trip.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be ready to walk cobblestone hilly streets.
Our room was the one with the great view. I wouldn't stay again unless I could have that room. The pillows were very flat and hard. Other than that, it was comfortable and very clean. Staff people were warm and friendly.
Stayed 3 nights in Jan 2019

10/10 Excellent

Onix.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice friendly staff, clean. It would be nice to have a nigh light table lamp.
Stayed 3 nights in Nov 2018

8/10 Good

Anonymous, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay and nearby attractions. Car park hotel is not in the premises. Room was noisy, hotel is located on a busy street and could hear cars passing by at night.
Stayed 2 nights in Nov 2018

8/10 Good

eva m.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going Back to La Casa Del Laurel
Our hosts did a wonderful job making us feel welcome. This small hotel is very well located to the town square. It was about 1 hilly block away. Within this town of steep hills the location was perfect. They served a continental breakfast over the weekend, and would have been nice to have that every day, as anywhere you go in Taxco is a hike. The shower was unexpectedly large, having been refurbished, and the rooms bigger than more expensive hotels in the immediate area, (we checked). We really felt comfortable and the price was great!
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent service!
This hotel is perfectly located just 5 minutes (walking) from downtown, very nice and comfortable room, spacious bathroom, good internet and front desk staff very kind and available to help and provide good service at any moment. Complimentary breakfast was very good, as well as the coffee-fruit-bread station located at the lobby. The hotel does not have any restaurant, however there are several options near the hotel and at downtown. We spent 3 days-2 nights there and would come back without doubt. I highly recommend this hotel.
Stayed 2 nights in Jun 2018

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice price, good location
The room was quiet and very clean, They had instant coffee and some sweet bread available for breakfast but no tables or chairs. The hotel is well located close to zocalo . The staff is helpful and knowledgeable.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Taxco.
Stayed 3 nights in May 2018

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happily surprised!
Great hotel with helpful and friendly staff. Will book again!

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but a bit noisy
Hotel was really quaint and has been upgraded with up do date amenities. Our first night was good but the second night there were guests that dropped something in the hall and it was quite noisy. We then heard a lot of talking and they weren't being loud it is just that the doors ate not soundproof. The continental breakfast is instant coffee, orange juice from a box, fruit loops or white toast or a bun and an apple. Not much effort put into the breakfast. The town is very special.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
Enjoyed our stay and Front desk got us in contact with a tour guide
Stayed 1 night in Dec 2017

6/10 Okay

TROY

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Dont stay on the second floor
The stay was ok..the facilities are great however they put me in a room on the side of a very busy hill. The room was on the second floor however since it was on a hill, it was on the street level. I heard every delivery and conversation from 5 am until 10 am
Stayed 1 night in Oct 2017

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Barbara, Kelowna, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
This is my second time staying at the Casa del Laurel. When I planned my return trip to Taxco, I thought "why bother looking at any other place?" Front desk reception was very friendly and helpful (the last trip in 2014 one guy was kinda cranky....). Hot water for tea and instant coffee was always available. Our room was spacious and very comfortable, at check in we were given the choice of a King bed or two doubles, and this trip we selected the two doubles. Beds were very comfortable, and linens and pillows were very good. Bathroom was great and there was lots of hot water always. Windows open (I love fresh air) but can close tightly to block almost all street noise, and are secure and safe. Beautiful view from the rooftop. I love this location. Only a short walk to the centre square or a short downhill to one of the bus stations. As streets can be steep in Taxco, there are plenty of VW taxis circling around and it is very inexpensive to take trips in them if you don't want to do the climbs yourself. Taxco is quite magical at night. Thanks Casa del Laurel, I hope to visit you again.

10/10 Excellent

Marina, Echmiadzin, ARMENIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to city center
I was there 3 days. Fell in love with this city. I think this is one of the most romantic places in Mexico. The hotel is very beautiful and cozy.

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ignacio, Maplewood Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean the atmosphere was inviting
The hotel staff were very friendly and accommodating. They were always checking in to see if we needed anything. Staff was super friendly. The roof top patio gave amazing views.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet Taxco oasis!
Welcoming staff, large & clean comfortable rooms with charming Mexican decor.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family stayed there for one night. The town was packed with people and cars so it was difficult to drive our car to the hotel. It was nice to stay at this hotel as its location is very close to the town center. The room was clean and the hotel has free velet parking. At night, the view from the rooftop patio was wonderful.

10/10 Excellent

Brenda, Ridgway Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in a charming town
We came to Taxco to purchase jewelry and to spend time enjoying a town where our son and family had lived. La Casa del Laurel was a great choice. Aside from having to walk up and down hill a lot it was a great location, a very pleasant place to stay. The staff was great especially Hippolito.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel. The room, the location, the people. Very very nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Very nice small hotel in a great location. The room was nice, with a good view. We were a little bit cold at night though. The breakfast included instant coffee which was kind of a let down. Overall a good place to stay

10/10 Excellent

Shannon, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cozy hide away in a super romantic town
Loved the place, it is close to the bus station and easy to find. the staff were helpful and friendly and always available. The room was amazing clean, fresh and beautifully set out with lots of room and a super comfortable bed. - Just be aware the complimentary breakfast is not available mid week, even though it was advertised that it was included in our stay and the price. Even with this there is always tea and biscuits and apples available to is was not a major inconvenience.

10/10 Excellent

meg, caye caulker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean comfortable hotel
This hotel stands at the foot of the hill. Easy to access zocalo area and bus stations is down the hill. Taxco is very nice city so you can walk at night.

10/10 Excellent

Barry Love, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
This was a great little hotel to stay in. Very helpful staff, a lovely room and located right in amongst it ( but with double glazed windows to keep the sound of the volkswagens out)

8/10 Good

Steve, Calgary Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant small hotel close to tourist sights
We enjoyed the hotel. Pleasant staff and nice clean room. Could use air conditioning or being able to open sliding door as hot at night.

10/10 Excellent

Brad, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semana Santa in Taxco
We were in the very heart of what we think is one of the world's most enchanting cities. The hotel was intimate, affordable and accommodating.

6/10 Okay

EMoya, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located
A couple blocks away from town center, but away from noise! No real bkfst offered, don't count on this!

10/10 Excellent

Lola, San Jose, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accesible to interesting points
i had a very nice stay the staff was very friendly and helpful...I highly recommend this hotel.

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Con ganas de volver.
Espléndidas instalaciones. Excelente ubicación. Buen precio.
Stayed 1 night in Mar 2020
Response from La Casa del Laurel on 9 Apr 2020
Hola Buen día! Le agradecemos sus buenos comentarios para Hotel La Casa del Laurel. Fue un placer atenderle y esperamos tenerlo pronto de visita. Saludos!!

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020
Response from La Casa del Laurel on 9 Apr 2020
Buen día! Le agradecemos sus buenos comentarios para Hotel La Casa del Laurel. Fue un placer atenderle y esperamos tenerlo pronto de visita. Saludos!!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación cerca del centro y de la Iglesia principal ( Santa Prisca ) personal muy amable.
Stayed 2 nights in Mar 2020
Response from La Casa del Laurel on 9 Apr 2020
Buen día! Le agradecemos sus buenos comentarios para Hotel La Casa del Laurel. Fue un placer atenderle y esperamos tenerlo pronto de visita. Saludos!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020
Response from La Casa del Laurel on 9 Apr 2020
Buen día! Le agradecemos sus buenos comentarios para Hotel La Casa del Laurel. Fue un placer atenderle y esperamos tenerlo pronto de visita. Saludos!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su personal es muy amable !! Y hacen lo posible para que Pases de lo mejor
Stayed 1 night in Mar 2020
Response from La Casa del Laurel on 9 Apr 2020
Buen día! Le agradecemos sus buenos comentarios para Hotel La Casa del Laurel. Fue un placer atenderle y esperamos tenerlo pronto de visita. Saludos!!

10/10 Excellent

ELSA RUTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
el hotel super comodo y agradable, el personal muy atento, a pie nos podíamos mover sin problema a la catedral o al centro de la ciudad, sobre la calle del hotel podamos tomar cómodamente los taxis para ir a lugares mas lejanos
Stayed 1 night in Feb 2020
Response from La Casa del Laurel on 9 Apr 2020
Buen día! Le agradecemos sus buenos comentarios para Hotel La Casa del Laurel. Fue un placer atenderle y esperamos tenerlo pronto de visita. Saludos!!

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hipólito excelente trato y servicio
Agradecemos de manera especial a Hipólito por su excelente trato y servicio.
Stayed 2 nights in Feb 2020
Response from La Casa del Laurel on 9 Apr 2020
Buen día! Le agradecemos sus buenos comentarios para Hotel La Casa del Laurel. Fue un placer atenderle y esperamos tenerlo pronto de visita. Saludos!!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy limpio. El trato del personal muy amable. Fue un detalle que ofrecieran cafe y pan de cortecía.
Stayed 1 night in Jan 2020

8/10 Good

Franck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su arquitectura y decoración son muy agradables, el edificio está en excelente estado, su personal es muy amable
Stayed 1 night in Oct 2019

8/10 Good

Álvaro Fco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Mario Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal de la recepcion muy amable y atento Taxco espectacular hotel cerca de todo del zocalo y me gusto su estilo colonial
Stayed 1 night in Sep 2019