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City Garden Hotel

3.0 star property
Central Tawau hotel connected to a shopping centre, steps from Tawau State Library

Choose dates to view prices

City Garden Hotel sits in the heart of Tawau, offering practical comforts that previous guests have appreciated. Visitors can connect to in-room WiFi, use the convenient dry cleaning and laundry services, and take advantage of luggage storage during their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Highlights

Soundproofed
Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

Highlights

Soundproofed
Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
TB457, TB458 & TB459, Lot 92/93/94, Blk M, Bandar Sabindo, Tawau, Sabah, 91000

What's nearby

  • Tawau District Library - 2 min walk - 0.2 km
  • Wisma Persekutuan Tawau - 3 min walk - 0.3 km
  • Tawau Tanjung Market - 6 min walk - 0.6 km
  • Al-Kauthar Mosque - 6 min walk - 0.6 km
  • Hospital Besar Tawau - 2 min drive - 2.1 km

Getting around

  • Tawau (TWU) - 35 min drive

Restaurants

  • ‪Restoran Yassin - ‬5 min walk
  • ‪Good View Seafood Restaurant - ‬1 min walk
  • ‪Gerai Nasi Lalap & A.B.C - ‬1 min walk
  • ‪Restoran Hamed Firdaus - ‬4 min walk
  • ‪Nafeesa Beriyani House - ‬5 min walk

About this property

City Garden Hotel

Hotel near Tawau State Library
Located close to Hospital Besar Tawau and Tawau Golf Club, City Garden Hotel provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free newspapers, luggage storage and a 24-hour front desk
  • A front desk safe
Room features
All guest rooms at City Garden Hotel boast comforts, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch LED TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Similar properties

Front of property

Check Inn Hotel Tawau

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
8.6 out of 10, Excellent, 39 reviews
The price is NZ$57
includes taxes & fees
14 Nov - 15 Nov
Check Inn Hotel Tawau

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the waterfront

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Property is also known as

City Garden Hotel Tawau
City Garden Tawau
City Garden Hotel Hotel
City Garden Hotel Tawau
City Garden Hotel Hotel Tawau

Frequently asked questions

Is City Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Garden Hotel?

This property doesn't offer parking.

What time is check-in at City Garden Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at City Garden Hotel?

Checkout is at noon.

Where is City Garden Hotel located?

Located in the heart of Tawau, this hotel is within 1 mi (2 km) of Tawau State Library and Hospital Besar Tawau. Tawau Golf Club is 2.1 mi (3.4 km) away.

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City Garden Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 54 reviews
Rating 8 - Good. 26 out of 54 reviews
Rating 6 - Okay. 4 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

657

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, breakfast is nice
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money. 10 minute walk to the ferry terminal with loads of food options on its doorstep. Very clean and comfortable with toiletries provided.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except strangely, I repeatedly couldn't get any WiFi connections when using my laptop.
Stayed 1 night in Apr 2025

4/10 Poor

Antelio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tawau zona da evitare

Camera di quint’ordine, bagno fatiscente. Tutto sommato pulito. La zona fa veramente schifo e oltre a qualche topo in giro e qualche bancarella di cibo locale (preparato Dio solo sa dove e come), non esiste null’altro. Qualche barbiere al massimo.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine, except I repeatedly couldn't get any WiFi connections for my laptop. As a result, I couldn't proceed to complete my work. The friendly receptionist was trying his best to help but to no avail. Hope the hotel management will look into the problem and strive to provide a better WiFi service for all potential guests.
Stayed 1 night in Apr 2025

10/10 Excellent

Tapos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel near the waterfront. Lots of street food restaurants nearby. Local shopping mall at walking distance.
Stayed 1 night in Apr 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place really surprised me. The pictures do not do it justice. I stayed in a non-smoking room, not sure what smoking floors are like. Staff there are very helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Lee Kah

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2023

8/10 Good

Katherine

Liked: Staff & service, amenities, property conditions & facilities
The water pressure for the shower is good but the towel provided is dark and looked unclean. Overall, the room is clean.
Stayed 1 night in Feb 2023

8/10 Good

KOK TUCK

Liked: Cleanliness
Opposite restaurant there’s row of food stalls.Tv channels lousy.Aircond cold but can’t control temperature
Stayed 1 night in Aug 2022

8/10 Good

SYED NASIRIN BIN SYED ZAINOL ABIDIN

Liked: Staff & service, property conditions & facilities
New hotel. Super clean. Safe parking
Stayed 1 night in Jun 2022

8/10 Good

Harmiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Toiletries are complete in the bathroom. If you're staying for the weekend, there's a Sunday market nearby to visit! There's seafood restaurant and nearby grocery store if you need to buy extra stuff.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a great location downtown near the sea, the mosque and the fish markets. Easy walk to many local sites and restaurants.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.. I like to come again
Stayed 1 night in Feb 2020

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities

Nice, clean and fresh

Nice, clean and fresh hotel in Semporna. Easy base to walk around town and access restaurants. Didn't hear a peep from outside or any other guests. Reception staff were super helpful in organising an early morning ride to Tawau and got us a great price. Only negative would be that i found the bed way too hard... felt like 10cm of padding on top of a slab of wood. Don't know that i could have handled more than 2 nights purely from the mattress perspective. Other than that would recommend it.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service
Good location nice and clean Good location nice and clean
Stayed 1 night in Aug 2019

10/10 Excellent

SYAWAL, Kota Kinabalu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness.
Stayed 3 nights in Aug 2019

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Location is good.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in Tawau. It was clean, felt new, affordable, and has an elevator. It’s across the street from the seafood court. Kam Ling is wonderful. Centrally located, and very convenient for shopping.
Stayed 1 night in May 2019

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for a few nights

Friendly staff, comfortable bed, right across from sea food restaurants
Stayed 2 nights in May 2019

8/10 Good

eizo

Liked: Staff & service

思いの外感じの良いホテル

場所柄選択肢が少なく適当に選んだホテルだったが低価格にもかかわらず思いの外対応が良く感じの良いホテルでした。目の前の海鮮レストランがあって良いのですが高めであまりおすすめ出来ません。高評価なのでこのホテルの為にも是非掲載してほしい！hotels.comには意図的な不掲載をやめてほしい！
Stayed 1 night in May 2019

6/10 Okay

Xuanyi

Liked: Staff & service, property conditions & facilities, room comfort

Smelly sheets

The hotel and everything else was okay except the smell of the bedsheets and towels. They smelled like they didn't put detergent in the laundry and it smelled really horrible. Even when I was sleeping face up, I could still smell it. Not a pleasant experience. Had a booking with the same hotel a few days later and went to hurriedly cancel the booking.
Stayed 1 night in Dec 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and relaxing.

I was quite sick when I arrived. The desk told me where to find a health clinic and it was a positive experience. Also found me a breakfast place near the hotel. The local breakfast was not the best. The air conditioner was too floral for me and I mentioned it to the desk and they immediately changed the air filters. Good area for shopping for essentials. I enjoyed my stay and the people were warm and welcoming.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategic location with good value

Near to local fruit stall and famous restaurant serve fresh seafood. Very friendly staff. Comfort bed with clean room.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfort. Freiendly staff that can help you with ttip arrangements.
Stayed 2 nights in May 2018