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"Fantastic staff, great location. "

"Lovely stay, must admit a little scared hearing of the haunting but luckily no scary going’s on just a lovely peaceful sleep "

"All the staff went out of their way to assist me. Staff where friendly and I had plenty of laughs with them"

"Clean and tidy with friendly staff and a great pub on site too. "

"I stayed overnight and met with friends so my experience was only related to the bedroom and the following mornings breakfast. Staff are incredibly friendly and very welcoming and the room was spotlessly clean and incredibly comfortable. Was very tasty and well cooked and the service was prompt and delivered with a smile. Hopefully I will be back."

"Good location Nice room Great breakfast No complaints "

"The staff were really really helpful and friendly both at check in and in the restaurant. The room was clean and contained everything you could need, however the bed was like a trampoline. Also at 12.30 in the morning there was terrible banging and thumping for nearly half an hour which woke us up and kept us awake. I think it was from a nearby room where they were thumping on the door. Also some of the other guests were not well mannered. While I appreciate that this is beyond the hotel’s jurisdiction it did detract from the quality of the stay."

"The hotel is an older structure and has been modernised throughout to a very high standard with evidence of new work present around the lifts and some common areas; the rooms are probably getting ready for a refresh as whilst it was really clean there are chips out of the bath and the shower/taps could do with being renewed. The staff welcoming us at check-in were friendly and top class; that said the bar staff and breakfast staff were all really, really excellent in every way and they make the hotel absolutely perfect. The beds were comfy, the family room nice and quiet too, the breakfast was great and everything perfect which is why I love a Crowne Plaza "

"The way the place, we stayd in felt like home, when ever we come to Plymouth , we always stay with you."