Lakehouse | Terrace/patio
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Reviews of Accent on Taupo

3.5 out of 5
Accent on Taupo
310 Lake Terrace, Taupo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 187 out of 312 reviews" "
Rating 8 - Good. 103 out of 312 reviews" "
Rating 6 - Okay. 18 out of 312 reviews" "
Rating 4 - Poor. 4 out of 312 reviews" "
Rating 2 - Terrible. 0 out of 312 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check in.Grest location,walk to the Sailing Club.Huge room.Nice and clean,comfy bed.Would definately recommend
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained, close to town and across the road from Lake Taupo.
Stayed 1 night in Feb 2024

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a outdoor sitting area and a mini kitchen
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy, Bracknell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay, just outside the town, which was a short easy drive to get to. We only had one night here, but could have stayed longer. The washing machine and dryer was all free and they also provided powder, although we had brought our own with us. When we were there the plums on the tree had just ripened and we were allowed to take some, which was really nice. Close to Huka Falls and Aratiiatia Rapids, that releases water a few times a day and a real must to see. Also close by is Otumuheke stream, which is a free hot pool in the river, absolutely brilliant.
Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jacqueline

Nicest people and very spacious & home-y!
Stayed 1 night in Jan 2024

10/10 Excellent

Chia Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hsiu Jiuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly place! Love the two cute doggies by owner. Thank you for the warm welcome!
Stayed 1 night in Dec 2023

10/10 Excellent

Laura, Sterling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was very helpful & kind, and his dogs are adorable! Highly recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy room with tiny shower
Great location for a lake walk to admire the sunset. Cozy clean room but with a tiny shower. Welcoming host.
Stayed 1 night in Nov 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Gerhardus

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No service
Stayed 3 nights in Oct 2023
Response from ross on 14 Oct 2023
We service rooms on request. Housekeeping or reception would have been happy to provide new towels or anything else required. Most guests have changed to want minimum entry into their room by motel staff. Sorry if this did not suit you

6/10 Okay

Avril

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The unit was comfortable but very cold with no heating other than a heater
Stayed 1 night in Jun 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our dogs adore this place, as do we!!!
Always our preferred place to stay in Taupo. It’s like a home away from home - for us and our two wee dogs!
Stayed 1 night in Jun 2023
Response from ross on 12 Jun 2023
thank you !! its always great to see you and your dogs. Thank you for the lovely comments

10/10 Excellent

Elsje

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Access to a spa in the case of bad weather. Very friendly staff, nothing is ever a bother for them :-) I LOVED the lake house, the view over the lake, and the restaurant just accross the street. There is a trampoline for kids too
Stayed 1 night in May 2023
Response from ross on 23 May 2023
thank you for a nice positive review.. we enjoyed having you stay, and hope to see you again

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, recently renovated motel
Stayed 1 night in Mar 2023
Response from ross on 27 Apr 2023
thank you for a nice positive review

10/10 Excellent

Ange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet & clean room, owner was very friendly
Stayed 1 night in Apr 2023
Response from ross on 27 Apr 2023
thanks for these nice comments :)

10/10 Excellent

Christopher, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, quiet and comfortable yet close to amenities
Stayed 1 night in Apr 2023

10/10 Excellent

Raynor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay here, everything that we were after, great communication , loved the location too
Stayed 1 night in Mar 2023
Response from Ross on 24 Mar 2023
thank you for your nice review. It is always nice to read that guests enjoyed staying with us

10/10 Excellent

Matthew

Stayed 1 night in Mar 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness
All good
Stayed 1 night in Mar 2023

8/10 Good

ameet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Owner very collegial and helpful
Stayed 1 night in Mar 2023
Response from ross on 10 Mar 2023
thanks for a nice review, and for staying with us

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location. Lovely staff.
Stayed 1 night in Mar 2023

10/10 Excellent

Tony

Stayed 1 night in Feb 2023

10/10 Excellent

Jennifer

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impression was great, the owner was super friendly and inviting. Rooms were great and location convenient to all our needs. Thank you
Response from ross on 7 Jan 2023
thank you for your kind comments. Most appreciated

10/10 Excellent

Richard

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Comfy beds, cooking utensils, Wi-Fi and cable TV, personal deck and back area, dedicated parking, trampoline for kids, nice staff and lovely owner Ross. Definitely recommended and will stay here again.
Response from ross on 7 Jan 2023
thank your for leaving such a kind review. I really do enjoy meeting the guests staying here

10/10 Excellent

Alistair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very enjoyable stay.
Response from ross on 30 Dec 2022
Pleased that you enjoyed your stay :)

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a retired couple from Australia visiting NZ for the first time. We had booked this accommodation before leaving home, so hoped we had done our research well enough. We were not disappointed! Although about 3 km from the centre of town, it’s location is still very good; just a short stroll from the lake front and its wonderful path. And just a 5 minute drive if you wanted to visit the busy part of town. Our room was basic, but very well maintained with very convenient features such as a very good bed, good Wi-Fi, Sky TV, a well-equipped kitchenette and so on. Everything we needed was there. Would happily stay there again.
Response from ross on 30 Dec 2022
thank you for such a nice response. Most appreciated

10/10 Excellent

ilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to tbe beautiful beach walkway. Great sunsets, boat club with restaurant on the water the motel room was great snd comfortable, stuff were great too.
Stayed 2 nights in Nov 2022
Response from ross on 28 Nov 2022
thanks for the nice comments..always appreciated. Come back soon :)

6/10 Okay

Premtej

Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointed
Stayed 1 night in Nov 2022
Response from ross on 17 Nov 2022
sorry you were disappointed. We try hard to please and your review does not say why we disappointed you

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Donna

Stayed 3 nights in Oct 2022

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Oct 2022
Response from Ross on 5 Nov 2022
Thankyou for your response

8/10 Good

Jason

Stayed 1 night in Oct 2022

10/10 Excellent

CRAIG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIKED BEING ABLE TO SEE THE LAKE
Stayed 1 night in Sep 2022
Response from Ross on 2 Oct 2022
Thanks for staying. The Lake is beautiful on a sunny day. See you again soon hopefully

10/10 Excellent

Peter

Stayed 1 night in Sep 2022

10/10 Excellent

John G Philpin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it’s the people that make a stay good
Last minute booking - late arrival, early start - but all went we'll without a hitch … thanks to ‘Ross’ … who I talked to on the phone and made sure that everything ran smoothly. THANK-YOU.
Stayed 1 night in Aug 2022
Response from Ross on 20 Oct 2022
sorry for late replyWas a pleasure to have you here..always happy to accommodate where we can

6/10 Okay

Alix

Liked: Staff & service, amenities
Disliked: Cleanliness
The unit was not cleaned properly, I found someone's old toothbrush and comb in the unit. There was a broken cupboard. I liked how there was a hot-tub. The people at reception were very friendly and helpful :)
Stayed 2 nights in Jul 2022
Response from Ross on 19 Jul 2022
As the new owner.. I take over this motel tomorrow..July 21st..I can assure you that cleaning and hygene will be a top priority from then onwards..we have new cleaners starting on 21st July..while it's no excuse, the motel has been very busy with school holidays..

10/10 Excellent

Mary P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Jill on 29 Jun 2022
Thank you for your review, glad you enjoyed your stay. Kind regards.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable, would stay again
Stayed 1 night in Jun 2022
Response from Jill on 11 Jun 2022
Thank you for your review, glad you enjoyed your stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Jill on 12 Jun 2022
Thank you for your review, glad you enjoyed your stay. Kind regards.

8/10 Good

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy place on main road. Road traffic not to bad. Had everything we need. The parking out front a little tight (only cause of the sign) but okay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Great location
Stayed 3 nights in Apr 2022

8/10 Good

Lynton and Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay great advice as to where to eat
Stayed 1 night in Mar 2022
Response from Jill on 24 Mar 2022
Thank you for your review, glad you enjoyed your stay. Kind regards

10/10 Excellent

Sheryl

Stayed 2 nights in Jan 2022

8/10 Good

Irena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice..close to the beach and 🍸...need beater air conditioning...
Stayed 4 nights in Jan 2022

8/10 Good

Sasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot, clean and tidy. Friendly, helpful staff
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pleasant stay but a little noisey between rooms
Stayed 1 night in Aug 2021