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Reviews of Harazuru Hotel

3 out of 5
Harazuru Hotel
122 Shuang Feng Road, Taoyuan District, Taoyuan City

Reviews

7.6

Good

Rating 10 - Excellent. 62 out of 278 reviews" "
Rating 8 - Good. 121 out of 278 reviews" "
Rating 6 - Okay. 72 out of 278 reviews" "
Rating 4 - Poor. 17 out of 278 reviews" "
Rating 2 - Terrible. 6 out of 278 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hei Man

Stayed 5 nights in Nov 2023

6/10 Okay

YING-YUAN

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel employees all were very nice and polite, Hotel prices are not worth of the very old facilities also the hotel room not clean
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for good price
The quality of internet connection was not good for remote meetings.
Stayed 3 nights in Apr 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great pleasant stay for a layover we had. Would definitely do it again. Note there is no airport shuttle. P
Stayed 1 night in Jan 2020

10/10 Excellent

Seung Ku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable stay
It is a simple hotel with good service quality especially very attentive friendly and helpful front desk staffs. The breakfast is simple but of high quality. Location is near the Toayuan Airport. Taxi fare about NT500 from airport to hotel. Good for overnight stay. Highly recommended.
Stayed 1 night in Mar 2019

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good price.
This place was nice, clean and a great price! I would stay there again.
Stayed 1 night in Feb 2019

4/10 Poor

I

Disliked: Cleanliness, property conditions & facilities, room comfort
i booked a non-smoking room. I can smell full of smoke once enter the room. the bed sheet the qulit are very smelly. the bed is hard as a big piece of wood. couldn't sleep at all.
Stayed 1 night in Dec 2018

10/10 Excellent

Elizabeth, New Orleans, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was excellent and the staff was so kind! On the day I checked out the front desk clerk held an umbrella over my head to get me into my taxi as it was pouring! For the price, this hotel met all of my needs and then some!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel a lot. I don't research where I stay much. If the price isn't crazy and the pictures look decent I generally puck quick. Lets face it. A room to sleep. Well I can truly say that Harazuru is the first hotel in Years where I actually felt like a guest. So many hotels treat guests like they're doing me a favour by allowing me to pay rbem to stay. I live in HK and am
Stayed 3 nights in May 2018

4/10 Poor

thao, orange county , california

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Too far from airport. Taxi very costly
Room too small Mattress too hard Breakfast so so Front desk speaks limited English Love TV with multiple English channels
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

ian

Liked: Cleanliness, staff & service, property conditions & facilities
overall not bad, good price, highly recommend if you need to stay somewhere close to the airport
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Close to airport
The bed was too hard. The hotels.com website stated that the taxi to the airport was included in the cost of my stay; however, when I checked in, I had to pay the taxi both ways. The staff said that I would have to pay an extra cost for that service. This was disappointing.

6/10 Okay

Ward

Liked: Cleanliness
Convenient Layover hotel
Fine for the price bracket. Used it as my lay over hotel. Clean, though there is an old ash tray smell overall but I did not have serious odor in my room - if there was it didn't bug me. About NT$400-500 to/from airport, NT$50-ish to train station to get into the city (I would not say that it is a walkable location). $50-65 train ticket each way into Taiwan. Nice staff, they gave me a bag lunch breakfast for my morning flight (a sandwich and tea box). Breakfast was not exciting.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Family of six on holiday
Value for money

8/10 Good

HUYNH ANH CHIEU, vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's nice hotel. staffs are friendly and profectional.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel near Taoyuan airport
Our double room small for a couple. Room is clean and staff provide excellent service.

8/10 Good

Elizabeth, Philippines

Liked: Cleanliness, staff & service
Pleasant trip
Hotel was nice but a bit hard to find at first since airport taxi was not faniliar with the hotel most probably because of the language barrier. However our stay was pleasant it was a 15 min drive from the airport

10/10 Excellent

ISMAIL, Jitra, Kedah Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Everything OK

4/10 Poor

Suan Kee, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Not comfortable stay
Room is very small, bed is very hard, towel is very old, bath room is dirty, difficult to shower cause the shower head direction cannot be adjusted and water spilled out from the small little tub that we are supposed to take bath in. Very bad experience....Even is just for one night sleep, this is not a place you want to choose.

10/10 Excellent

Pamela, Blaine, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above our expectations
Very surprised at how nice the hotel was. It was more than we expected. The hotel service was exceptional. We were very tired upon arrival and the front desk asked us all the right questions in English. One being a taxi time in the morning for the airport. Really appreciated the Taiwan send off. Three staff members walked us out to the taxi, standing on the front steps they bowed and waved. I got teary eyed at the gracious hospitality of the Taiwanese people.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

イッチー, Tokyo

Liked: Staff & service
Disliked: Cleanliness
初の海外旅行
日本語が出来るフロントスタッフの方が居てくれたおかげでとても安心して旅を楽しむ事が出来ました。本当にありがとうございました。 また、フロントスタッフもイケメンの方と可愛い女性の方が対応してくれたのも良かったです。 部屋は綺麗でしたが、金庫が使えなかったのと、シャワールームのシャワーベッドを壁に掛ける金具が破損していて、使っている際に落ちてくるのが使ってて困りました。。あと、冷房の温度を調整出来るとなお良かったですね。

8/10 Good

Dennis, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet small hotel
Stayed for 4 days for business trip in July 2014 and was pleasantly surprised by its character and convenience. The quiet back street is great compare to big hotels on main traffic routes, and yet is convenient walking distance to bus stops including cheap local shuttles to the airport.

6/10 Okay

J Tango, Jax, Florida

Liked: Cleanliness, property conditions & facilities, room comfort
just okay
Okay hotel to stay a night. Not something I'd recommend if you're going to Taipei. Also, the hotel is not as close to the airport as indicated. I was looking for a place a few minutes away from the airport and while driving from the airport, you'll see many other hotels. So, in short, I'd you are looking to stay close to the airport, bypass this one, otherwise, the hotel is okay.

8/10 Good

susan, Mi

Liked: Cleanliness, staff & service, property conditions & facilities
amazing, very good, big breakfast buffet
Deep short tub, lotta hot water with good pressure, some black mold around tub. Pleasant staff, poor English comprehension. Asked desk clerk to old my toast while I rushed to put on backpack and quickly he disappeared to throw it in trash. Hardest bed ever slept on. No shuttle, ads in taxi fees. Far enough away from airport better to vote bullet and sleep @ airport

8/10 Good

Treveler, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff members are super courteous and friendly. The location is not great only because it's a bit far from the airport.

6/10 Okay

William, New York

Disliked: Cleanliness, property conditions & facilities
Overnight Stay between flights
For the price it was exactly the type of bargain I wanted for my brief overnight stay near TPE airport. I was very happy they could arrange hotel transfers to airport via email before I arrived. The room was mostly clean and small. However, the bathroom had black mole in the corners so I opted not to shower. Only break in service was that I was promised a breakfast takeaway bag since my flight was before the beginning of breakfast service time. My taxi was ready when I when I needed to depart but my breakfast never made the journey. I would prob not stay here again unless I needed a cheap, transit/overnight near TPE, but only one night. Overall, good value for money.

8/10 Good

Janet, Yukon, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff Great breakfast
This hotel is not really conveniently located to public transportation but it does not take long to get to the airport. Really great breakfast included in price. Staff try really hard to help in any way they can. The mattress was very hard though. But all things considered we really enjoyed our stay!

8/10 Good

Jenny, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night's sleep!
We were positively surprised. Reviewers of this and similar hotels had complained about small rooms, hard mattresses and strange breakfasts. All true, but: This is Asia! Rooms are small, mattresses are hard (I have a bad back and really appreciate a firm, hard mattress!), and the breakfasts are Asian! After some long flights with terrible airplane food, we enjoyed the lavish freshly prepared breakfast spread. (For those less happy with Asian breakfast,, there was a plentiful section of Western breakfast foods...) The room was small, but quiet, and clean. Everything worked, air conditioning, hot water, elevator. The hotel isn't new and some of the furnishings could do with some updating, but that's a very minor detail and didn't affect the quality of our stay. The staff was competent, friendly, eager to help, eager to please. The location is excellent - only about 15 min. from the airport. (The staff at the taxi stand and the driver didn't know where it was, but called the hotel, found out, and got us there without problem.) The hotel price is ok. The downside is that two taxi trips add about US$35 to the total cost, which makes it a bit pricey though that may be unavoidable. All in all, we had a relaxing restful stay. Next time I have to overnight in Taipei, this is where I'll stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
The hotel was small but good. It has a moderate breakfast.

8/10 Good

Enjoying life, Okinawa

Liked: Cleanliness, staff & service, property conditions & facilities
Trip to Taiwan
We spent one night at this hotel. Everyone was extremely courteous. It was cold and raining. They provided extra blankets to make us comfortable because the building has no heat. Oh my goodness, the breakfast was sensational! The bathroom is dated,. Nevertheless, it was clean as so was the room. The bed is quite firm. We would stay again!

6/10 Okay

Zhang, Chicago

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room needs to be better maintained, but the complimentary breakfast makes up the difference.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay was pleasant hotel staff was helpful.
Good breakfast, only problem was hard to communicate people don't speak to much English but we made do, overall good experience

4/10 Poor

stephe, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, never been this bad!
Dirty, bed was hard as a rock, half the lights didn't work, room was smaller than my closet, mold in the bathroom

8/10 Good

J, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel close to the airport
The Hara Zuru Hotel was in Taoyuan city, not too far from the airport. The hotel staff were really friendly and polite and I felt completely at ease and happy to be there. The room was smart and clean although not as big as the photographs suggested, but it catered for my every need for an overnight stop. Organising transport to the airport was easy and hassle-free. The room had a kettle and tea and coffee, but also there was free coffee and tea downstairs all night any way, as well as two free internet computers to use. The mattress was quite hard, but it was what I expected before I headed to Taiwan anyway. I slept well. Breakfast was a good spread - a good choice of salad, cold meats, tofu, eggs, cereal and plenty of fruit and nuts, as well as tea and coffee. What I particularly liked about this hotel was the location. Really easy access to the main roads around Taoyuan city, but in a quiet road, which meant I slept without disturbance.

8/10 Good

Dick, Canada

Liked: Staff & service
Old but clean, small and confortable
Cofirm other reviews, staff are helpful, breakfast included, food are good, provid coffee all the time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Price, Excellent Service
For the price, this place is a real steal! The room was tiny but extremely well-kept, the whole place had a classy feel to it, and the staff were the best -- so friendly and helpful. The only complaint I have at all is that after settling into my room for the night, I discovered that the wifi wouldn't work for me at all. I had to leave early the next morning, so I didn't pursue the issue. It might have been fixable if I'd asked the staff. But if you're absolutely counting on having wifi during your stay, then that's something to bear in mind. I had to make an hour-long trip the next morning to a remote location I'd never been to before. I talked to the hotel staff about my situation when I checked in, and they procured a driver for me who was excellent and who charged me surprisingly little for such a long trip! Also, when I came downstairs in the morning to check out and ask them to call a taxi for me, they already had this guy there ready and waiting. So very helpful!

6/10 Okay

Night-Tripper, Kuala Lumpur, Malaysia

Liked: Staff & service
Disliked: Room comfort
Compact but comfortable
Room small but has the basic requisites for a one-night's stay. Eateries abound after walking a short distance through the backlane. Prices at eateries reasonable.

4/10 Poor

K from NY, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff - but filthy carpets
Hotel should NOT have listed itself as an airport hotel. It was a half-hour taxi ride from the terminal when traffic was light. While the two staff members we met were most polite, the hotel itself is in need of updating. The carpets in both hallways & guest rooms were filthy & reeked of old cigarettes. The place is simple which is fine for the price but the smell & dirty feel of the carpet far outweighs the updated bathrooms & polite staff. Also, its location holds NO appeal for tourists. We would not stay here again.

10/10 Excellent

theresa, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to public transport
The hotel room though is small in size, it provides a bath tub.it is also located near to the train station and various public buses. The hotel staff is polite and friendly

8/10 Good

Jazz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Room was small, but furnishings were newish. Located in a small alley, but in a safe area and not far from the main street.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
its reli good

8/10 Good

Aggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

stephb, taichung, taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, not the most central location
Overall, a great hotel and staff. Comfortable and functional rooms, decent breakfast. The hotel is located down a side street in Taoyuan, and about a 20-30 minute drive to the airport.

10/10 Excellent

stephlb, Taichung, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great service
Although it is tucked away down a side street, the staff and cleanliness make it worth it. The free breakfast with your stay isn't bad, either!