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"Room toilet bowl dirty. TV not working"

"Amazing, brand new. The build shows optimism. Very luxurious! Breakfast had vast choice for all."

"The pool is very family friendly and awesome for kids. The location is very accessible to many tourist attractions and the historic Dutch Square, Christ Church Melaka and Little India. Breakfast was ok, and runs out fast."

"Room was great, super clean! Hotel staff was really friendly and helpful too."

"Excellent front desk personnels."

"5 minute wait at check in before we were even greeted Ants in bathroom No one told us there was a secret hidden curtain that could blockout the morning sun so we slept without curtains and were forced to wake up at 7am. Pillows hard as hell. Staff very aggressive when confronted with issues"

"Everything is excellent except for the parking and check in on the 12th floor."

"Everything is fine as usual except the Aircon fan rattling."

"Generally it’s good in terms of amenities and location. but if you prefer a quiet room, make sure to ask for non connecting room. Somehow we were assigned connecting room though we had a baby with us. Baby court was requested but was forgotten. Hopefully they can improve to be more aware on each guest needs."