Everything was great from the moment I booked till the time I left. Hotel sent email with invitation to contact for shuttle pickup from airport and confirmed pickup with photos of representative and meeting point. Met on arrival, helped with bags, escorted to vehicle. At reception, I was given room I requested and informed that it was a smoking room. I kept it anyway, as I wanted that particular location. Room was fine. Comfortable and everything worked. Restaurant good. Wide choice at breakfast buffet. For dinner, I wanted to eat local dishes and server recommended perfect combination, all reasonably priced. Checkout and airport transfer were smooth. In short, a very enjoyable stay.