Tan Son Holidays from NZ$2,788

Great staff and service

Very nice hotel..excellent service that makes it very special…best location..

Staff werre incredibly helpful especially Paul who helped us get our flights cancelled and ideas for day trips.

Lovely staff who went above and beyond to make us feel welcome. Special thanks to Thomas, Rose ans Sarah who took very good care of us 🙏 It's a new hotel which is modern in aesthetic and facilities with excellent location close to local attractions and Rose is excellent at helping with travel and tour options which were affordable and well managed. Thanks again everyone for making our stay memorable 🙏🙏

This was as close to a perfect stay as you can get. The staff are the most generous and helpful people I’ve had the pleasure of meeting anywhere around the world. Truly the gold standard for customer dedication and care. Nhi is a team member who my girlfriend and I will always remember. She ensured that our stay was not only above what we expected but helped us with so many other needs along the way. Truly. It’s people like Nhi that will make me return again and again to the Grand whenever I’m back in Hanoi. Hotel rooms where spotless breakfast was amazing. Emma was another amazing Grand DU Luc team member that stood out. Truly made our stay amazing and I can’t say enough how much it meant that Nhi helped us out in one of our hardest moments when we left Hanoi only to return. I will never forget how amazing this hotel and staff are.