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"We prepaid for room but hotel insisted we had not paid despite showing them proof, even our credit card statement with the charge listed. It took over an hour at checkout to resolve this matter otherwise they would have charged our card for incidentals the entire room price again. Breakfast was terrible. We had to make up the beds for our children ourselves. The resort has many amenities and is walking distance to a tiny Town with a couple restaurants. Beautiful area."

"Lovely Inn in an absolutely breathtaking natural surroundings! We picked this area because it was accessible by train, bus and a 15 minute walk. You can ski just steps outside the back door. The breakfast was wonderful and was slightly different each day. I hope to go back in the summer! "

"Superrrrr"

"We have arrived 9.30 pm and still there were someone to greet us and passed us the key it was clean tidy room with clean sheets and many pullows and quilts clean bathroom. Breakfast was buffet with everything you needed all inclusive over all we had a good night sleep and a full stomach in the morning will stay there again. "

"Amazing place way up on the side of a hill with spectacular views of the valley below. In awe of the Austrian beauty. "

"Great hotel with good food and very friendly staff. Nice rooms and nice sauna/swimming pool facilities. The bus towards the slopes stops directly in front of the hotel, so there's no need of taking the car."

"Das Zimmer war etwas altmodisch entsprach nicht der Beschreibung . das Frühstück war sehr einfach, Max. 3SterneStandard und dem Preis nicht angemessen. Masse statt Qualität. Insgesamt nicht serviceorientiert. Die neue Lobby ist schön aber laut. Der Wellnessbereich gehört zum Ramsau Bad, laut und voll. Insgesamt Preis Leistung nicht angemessen, zu teuer und gibt mit 4 Sternen bessere Hotels im Ort "

"So lala - Personal in der Gastronomie war sehr nett, aber das Niveau des Essens war mittelmäßig. Das ganze Hotel ist ungarisch, inkl Personal und Zustand. Wellness Bereich ist sehr angenehm gut, Sauna (Infrarot, Bio und Finnisch) sehr schön mit wunderbaren Bergblick."

"Always the very best service - the staff make you feel like home! The front desk manager, Robert, has been making me feel welcome since my first trip there in 2022. My wife loves the fragrance of the hotel. Thanks Falkensteiner! "

"Everything was great!"

"Really nice and modern, yet cousy interior. Family atmosphere, great service! Such a lovely break from the anonymous standard touristic main hotels."

"Great modern clean accomodation. We had a balcony with a mountain view which k highly recommended. "

"Nice and simple hotel right in the heart of the city. Clean and well-managed, with a nice breakfast buffet in the morning!"