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Super noisy, barely any privacy. Critters in the bathroom.
Gustavo
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Gustavo,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6
Do not waste your time with this dump. This place is a trash can, I’d rather sleep in the street or my car. DO NOT spend your money here.
Giuseppe
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Giuseppe,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
2/10 Terrible
gerald
Travelled with family, Travelled with family and small children, Business traveller
Absolute ghetto. First thing I got there with my teenage daughter for her volleyball tournament what's four cop cars arresting some kid and their parents running around the parking lot. They put us in a room in a building where families were living. Boom boom music played all night, what looked like drug sales in the hallway right next to us. Unsafe unclean don't bring your family here!
gerald
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
2/10 Terrible
Lawrence
Business traveller, Travelled with group
17 Mar 2024
Gave us the wrong room at first. The toilet wouldn’t stop running and they checked us out and removed our personal belongings a day early from when wet were supposed to. Spend a little more and get somewhere nicer!
Lawrence
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Lawrence,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
Not a bad hotel room , it was plain and simple and comfy... no bugs on the first floor unit I had so that's all I can speak for it was also clean and tidy. ... Not far away from things to do.
Josh
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 19 Mar 2024
Hi Josh, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Natalie #Team
Response from Brand Experience Team on 14 Mar 2024
Hi Ricardo,Thank you for positively rating your stay!Lilith#Team6
6/10 Okay
Harish
26 Feb 2024
Harish
Stayed 1 night in Feb 2024
4/10 Poor
Tom
26 Feb 2024
Smelled like disinfectant. Took 6 hours to air out
Tom
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
The Front Desk clerk was rude and unprofessional and was just so rude. And the building that was assigned to us had extended stay people and they were noisy strong drug presence and smell all up and down the hallway animals were barking all night just ridiculous
Leontye
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 5 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
8/10 Good
Erick
18 Feb 2024
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Erick
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 26 Feb 2024
Hi Erick,Thank you for positively rating your stay!Lilith#Team6
Ended Horrible I will never book this hotel they checked us out a day early because we packed our things up and placed them in vehicle for traveling the following morning and went to work when we returned we found out they checked us out because cleaning people said room was vacant even though we never checked out they tried blaming mistake on Expedia booking wrong but the truth was they decided we left then they lied said they refunded the day for 3rooms it was horrible our guys had no choice but to head back to Illinois but thank Got Hotels .com did offer rooms and and refunded the money
Kimberly
Stayed 7 nights in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Kimberly,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6
Check in was fine after getting in the room there were roaches the smell walking down the hallway of Marijuana was ridiculous then the room next to me had like 6 people staying in it and when it got dark they sat outside there room and lit a barn fire dogs were constantly barking the room on the other side of me were lightning fireworks off in the parking lot i tried calling the front desk numerous times and got no answer i called corporate office and they tried calling and got no answer either it was the worst experience ever at a hotel
Anthony
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Anthony,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
Very rude when it comes to making sure payments go through properly doesn’t change out sheet’s and towels pillowcases I had to walk to front desk to get clean linen
chereese
Stayed 1 night in Dec 2023
Response from Nancy Y. on 2 Jan 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
6/10 Okay
MICHEAL, Savannah
Travelled with partner
2 Dec 2023
Liked: Staff & service
All was ok, Wendy's next door convenient, staff friendly, a few people in parking lot not super scary but slightly sketchy acting.
MICHEAL
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 7 Dec 2023
Hi Michael,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6
Noisy in the night and bad smell smoking everywhere
Juan
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Juan,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
There were roaches crawling around everywhere. We killed 50 plus and I’m not just saying that. It was not ok. Do not every go sleep here.
Michael
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Michael,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
2/10 Terrible
Ricardo, Denver
Travelled with family and small children
12 Nov 2023
Liked: Staff & service
Disliked: Amenities
Mot what I was expecting going off of pics. Will not stay there again but the staff was excellent.
Ricardo
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Ricardo,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
The receptionist was nice and friendly to me but the room was another story. There were roaches (dead and alive) and the water pressure in the bathroom was terrible. My husband and I barely slept cause of roaches crawling above us. Motel 6 needs to do some serious renovations and upgrades next to calling an exterminator cause I'm sure other rooms have roaches as well. I checked out a day early cause of the room conditions. My husband said some employees actually lived there but observing his surroundings whenever he would take our dogs out for walks. I highly don't recommend staying in motel 6 UNLESS they renovate and have an exterminator come in.
Ashley
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 6 Nov 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
I did not like the fact that I could not take a bath then when going to the front for a solution I was till I could plunge the tub myself…. Yeah it’s been better days but that wasn’t one
Nyesha
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Nyesha,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
6/10 Okay
Gabrielle
16 Oct 2023
Liked: Cleanliness
Disliked: Room comfort
Called about late check in and was told to call back because they were changing shifts.. So we came into town and checked in first before our event.. Staff was friendly at check in.. Room was clean.. Bed was hard.. Didn't get much sleep.. Seemed like a lot of people were living out of the hotel.. Loud stoming.. Barking dogs.. Yelling..
Response from Brand Experience Team on 25 Oct 2023
Hi Wilbur,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
6/10 Okay
LISA
Travelled with family
15 Oct 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Very noisy up until 5am
LISA
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
There was a puppy mill in one of the rooms. There was only one ice maker available on the entire property...several buildings away. There were unsupervised teens doing drugs at night outside the buidlings..The place was filthy..the maitenance staff was VERY busy watching TV in the lobby when the buildings, if you slammed the front door hard enough the entire building would collapse in a dramatic cloud of dust....A liberal application of dynamite would be a vast improvement...then you could sell the property and make an honest buck...It wasone of the worst experiernces I have ever had and I have been traveling for about 40 years....
Michael
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Michael,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6
The girl at front desk was rude. Not welcoming at all. The shower had hair on the walls. On the shower curtain whe. I pulled it around and got in, there were 3 dirty wash rags on top of it. There was a stain on the comforter. Killed a silverfish in the bathroom.
many cockroaches walking everywhere, I had to leave my luggage in the car, I'm still afraid I've brought a cockroach home, I only stayed two nights, they didn't even take out the garbage, the girl at the reception was friendly and quick at check-in time
Maite
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 12 Sept 2023
Hi Maite,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6