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Reviews of Hilton Garden Inn Tampa East/Brandon

3.5 out of 5
Hilton Garden Inn Tampa East/Brandon
10309 Higland Manor Drive, Tampa, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1001 reviews" "
Rating 8 - Good. 297 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 60 out of 1001 reviews" "
Rating 2 - Terrible. 46 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

HOWARD J.

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Nice staff
Stayed 1 night in Apr 2024
Response from Aaron Ramnarain- Front Office Manager on 12 Apr 2024
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

beatrice, Boca Raton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only comment was that there was only 1 server in restaurant on a Saturday. She was good, but felt bad for her.
Stayed 1 night in Apr 2024
Response from Aaron Ramnarain- Front Office Manager on 12 Apr 2024
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in lovely location. Room was clean. Breakfast was ok for the price.
Stayed 2 nights in Mar 2024
Response from Aaron Ramnarain- Front Office Manager on 3 Apr 2024
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lose to the Hard Rock Casino and affordable.
Stayed 1 night in Mar 2024
Response from Aaron Ramnarain- Front Office Manager on 3 Apr 2024
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Venkata

Stayed 2 nights in Mar 2024

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a nice stay. Good nights sleep and on the road again.
Stayed 1 night in Mar 2024
Response from Aaron Ramnarain - Front Office Manager on 10 Mar 2024
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Aaron Ramnarain - Front Office Manager on 10 Mar 2024
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Ana, Weston

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not soap even if asked for, old carpets and smell
Stayed 1 night in Mar 2024
Response from Aaron Ramnarain- Front Office Manager on 3 Apr 2024
Thank you for taking the time to share your recent experience with us here at Hilton Garden Inn Tampa East Brandon. It is through guest feedback that we can improve the experience provided to our guest. It seems we may have fell short of meeting your expectations while staying with us. This has been shared with our upper management who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues to improve the experience in the future. Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Have a wonderful day!

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities
Stayed 6 nights in Feb 2024
Response from Aaron Ramnarain - Front Office Manager on 10 Mar 2024
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Natasha, Fredericksburg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Aaron Ramnarain- Front Office Manager on 3 Apr 2024
Thank you for taking the time to share your recent experience with us here at Hilton Garden Inn Tampa East Brandon. It is through guest feedback that we can improve the experience provided to our guest. It seems we may have fell short of meeting your expectations while staying with us. This has been shared with our upper management who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues to improve the experience in the future. Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Have a wonderful day!

10/10 Excellent

Wendy, saint cloud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the mattress was super stiff like sleeping on plywood
Stayed 2 nights in Feb 2024
Response from Aaron Ramnarain - Front Office Manager on 10 Mar 2024
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Morgan

Business traveller
Disliked: Property conditions & facilities
My bed was hard and I didn’t realize until my last night when packing and checking under the bed for left over stuff and the bed creaked really bad my whole stay. But the bed was broke underneath that is why it creaked when I was In it. This hotel also needs quiet hours there were people who stayed there and just loud all hours until 2 am sometimes and I was next to a handicap room but the person who was in there would let their door slam and had their tv super load early.
Stayed 6 nights in Feb 2024
Response from Aaron Ramnarain- Front Office Manager on 3 Apr 2024
Thank you for taking the time to share your recent experience with us here at Hilton Garden Inn Tampa East Brandon. It is through guest feedback that we can improve the experience provided to our guest. It seems we may have fell short of meeting your expectations while staying with us. This has been shared with our upper management who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues to improve the experience in the future. Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Have a wonderful day!

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Aaron Ramnarain - Front Office Manager on 10 Mar 2024
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

ed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024

10/10 Excellent

azra

Stayed 4 nights in Dec 2023
Response from Aaron Ramnarain- Front Office Manager on 3 Apr 2024
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Tia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable and clean
Stayed 1 night in Jan 2024
Response from Aaron Ramnarain - Front Office Manager on 10 Mar 2024
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Ash Lee Jame

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
lobby furniture is WAY to used and abused. Breakfast/coffee services was reluctant to help and put out when asked to restock
Stayed 8 nights in Dec 2023

8/10 Good

Latoya

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
This was a nice clean property. Beautifully manicured landscape. Hotel room was spacious and clean. I enjoyed it. My only complaint is they “ran out” of shower gel and I believe housekeeping made my bed with some of the same linens after I asked them to change my linens after 3 nights of being there.
Stayed 5 nights in Dec 2023

6/10 Okay

Paul, Farmingdale

Travelled with family
Liked: Cleanliness
I called the property direct asking for a first floor room because I am disabled and my mother is elderly. The hotel promised me a second floor fully handycap with a roll away shower, meaning walking. Well we received the third floor room with a tub. First disappointment. Second disappointment was we decided to eat at the hotel restaurant. We were told they serve up until 10:00 p.m. we arrived back at the hotel at 8:45 and waited 20 minutes for someone to come and take our order. Having been raised in my father's Diner in New York from a young age I learned about the restaurant business and a good work ethic. Being considerate knowing that the workers the cook and the waitress would want to be able to go home at 10:00 we will arrived at the restaurant by 8:45. Because of waiting 20 minutes to be waited on it was now past 9:00 p.m. we finally ordered a very simple grilled cheese and tomato soup and was brought a burnt, very burnt grilled cheese and an almost Frosty tomato soup with a dirty look from the cook because he had to restart the grill he presumed that dinner was over with way before 10:00 p.m..
Stayed 1 night in Dec 2023

10/10 Excellent

Rhonda

Stayed 1 night in Dec 2023
Response from Aaron Ramnarain - Front Office Manager on 10 Mar 2024
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stop
Had a great time. The room we received was spacious and comfortable. The shower head was old and was difficult to move to the right; the tub drained water so slow; and the A/C unit was loud. Besides that, it was alright. The location was a bit of a drive to local restaurants and local attractions, but the surrounding area was very quiet. I'd visit here again in the future for sure.
Stayed 2 nights in Dec 2023

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Clean and comfortable. Would stay again!
Stayed 1 night in Dec 2023

4/10 Poor

Patricia

Stayed 2 nights in Dec 2023

2/10 Terrible

Janet

Liked: Staff & service
Disliked: Property conditions & facilities
There no cleaning good enough to wash away the cigarette smell left over from 1988… major overall desperately needed.
Stayed 2 nights in Dec 2023

6/10 Okay

Consuelo

Travelled with family
Liked: Amenities, property conditions & facilities
Looked outdated.. old worn looking lobby furniture. Room was clean, there were 4 of us- had pull out 1 bed - no bedding provided for pull out. Check in staff was friendly and accommodating, check out was not friendly , showed Hilton honors membership for points, she asked for ID to verify names, acted annoyed!… and didn’t offer rewards member “welcome”. On the way out noticed another person getting rewards gift and different treatment!
Stayed 1 night in Dec 2023

2/10 Terrible

Rebekka

Stayed 1 night in Nov 2023

2/10 Terrible

Rebekka

Stayed 1 night in Nov 2023

6/10 Okay

Cheri

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
There wasny a shuttle, nor complimentary breakfast, there were ants in the bathroom and mattresses were old with springs coming through and holes. If it weren't for the friendly staff and courtesy, the rate would be lower.
Stayed 2 nights in Nov 2023
Response from Aaron Ramnarain- Front Office Manager on 7 Nov 2023
Thank you for taking the time to share your recent experience with us here at Hilton Garden Inn Tampa East Brandon. It is through guest feedback that we can improve the experience provided to our guest. It seems we may have fell short of meeting your expectations while staying with us. This has been shared with our upper management who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues to improve the experience in the future. Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Have a wonderful day!

10/10 Excellent

Natalie

Stayed 1 night in Nov 2023
Response from Aaron Ramnarain- Front Office Manager on 7 Nov 2023
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Raj

Travelled with family
It was a good experience all in all.
Stayed 1 night in Nov 2023
Response from Aaron Ramnarain- Front Office Manager on 7 Nov 2023
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great location for concert at MidFlorida.
Stayed 1 night in Oct 2023
Response from Aaron Ramnarain- Front Office Manager on 1 Nov 2023
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Aaron Ramnarain- Front Office Manager on 1 Nov 2023
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful and thank you very much for early check in
Stayed 1 night in Oct 2023
Response from Aaron Ramnarain- Front Office Manager on 30 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Dana, Rothesay

Stayed 2 nights in Oct 2023

10/10 Excellent

Palesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 3 days 2 nights for a wedding and the property was beautiful. One of the nicest hotels I’ve ever stayed in.
Stayed 2 nights in Oct 2023
Response from Aaron Ramnarain- Front Office Manager on 28 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Okay
It was just okay. Older property. Small rooms. Smelled funny. Dining room was lousy. Overpriced food served on paper plates because the dishwasher was inop. Get sponge and start washing. High point, the staff. Accommodating, pleasant, helpful. Wouldn't be our first choice but not our last either.
Stayed 1 night in Oct 2023
Response from Aaron Ramnarain- Front Office Manager on 25 Oct 2023
Thank you for taking the time to share your recent experience with us here at Hilton Garden Inn Tampa East Brandon. It is through guest feedback that we can improve the experience provided to our guest. It seems we may have fell short of meeting your expectations while staying with us. This has been shared with our upper management who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues to improve the experience in the future. Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Have a wonderful day!

10/10 Excellent

Ivan, Miami Gardens

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2023
Response from Aaron Ramnarain- Front Office Manager on 22 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Aaron Ramnarain- Front Office Manager on 23 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Magnolia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice quiet clean space to stay.
Stayed 1 night in Oct 2023
Response from Aaron Ramnarain- Front Office Manager on 22 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to Mid-Florida Amphitheatre. Most staff were friendly. Wish they had free breakfast and shuttle to venues nearby
Stayed 1 night in Oct 2023
Response from Aaron Ramnarain- Front Office Manager on 18 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly but…
Very nice place, very clean, friendly helpful staff. Loved the shower/tub so I could choose what to do. Only negatives were microwave in room stuck displaying zero with buttons not responding to anything, a minor thing. And air unit with no controls or knobs adjusted to lowest setting and highest fan possible. Since I was just staying night and am used to winter in Chicago, got extra blanket and hibernated. But many others would have hated the 63degree room. Bed and blankets and pillow were nice and comfortable though
Stayed 1 night in Oct 2023
Response from Aaron Ramnarain- Front Office Manager on 13 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hard as a rock beds, but very clean hotel.
Very clean hotel, just bed was very hard/firm so didn't lead to a comfortable sleep. Breakfast was extra so be prepared for that.
Stayed 1 night in Oct 2023
Response from Aaron Ramnarain- Front Office Manager on 11 Oct 2023
Thank you for taking the time to share your recent experience with us here at Hilton Garden Inn Tampa East Brandon. It is through guest feedback that we can improve the experience provided to our guest. I see in your comments you mentioned the beds were hard. It seems we may have fell short of meeting your expectations while staying with us. This has been shared with our upper management who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues to improve the experience in the future. Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Have a wonderful day!

2/10 Terrible

Matthew

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is extremely dated and dirty. The manager Aaron was rude and unhelpful.
Stayed 1 night in Oct 2023
Response from Aaron Ramnarain- Front Office Manager on 11 Oct 2023
Thank you for taking the time to share your recent experience with us here at Hilton Garden Inn Tampa East Brandon. It is through guest feedback that we can improve the experience provided to our guest. The issue you reported during your stay was the shower handle was not working. I'm sorry you felt I was rude because compensation was denied for this issue. This is because our maintenance team did attempt to go to your room on two separate occasions and fix it and was denied access to going in both times. Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Have a wonderful day!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Aaron Ramnarain- Front Office Manager on 10 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy place on and off 75! Awesome pool , clean and cozy rooms!!
Stayed 1 night in Sep 2023
Response from Aaron Ramnarain - Front Office Manager on 9 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from -General Manager on 8 Oct 2023
Thank you for choosing to stay with us here Hilton Garden Inn Tampa East Brandon. We look forward to welcoming you back in the near future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on 8 Oct 2023
Thank you for choosing to stay with us here Hilton Garden Inn Tampa East Brandon. We look forward to welcoming you back in the near future.

4/10 Poor

James

Travelled with family
Good location for Tampa, but you have to tell reception you need service in your room, when they did service did not replace bed sheets that I had spilt coffee on, you have to be able to drive if staying
Stayed 5 nights in Sep 2023
Response from General Manager on 8 Oct 2023
Thank you for choosing to stay with us here Hilton Garden Inn Tampa East Brandon. We are truly sorry to hear about your experience. It’s our goal to provide you exceptional service and it seems that we have failed to do so this stay. We value your feedback, as it helps us improve for the future.

10/10 Excellent

Blake

Stayed 1 night in Sep 2023
Response from Aaron Ramnarain- Front Office Manager on 20 Oct 2023
On behalf of the entire hotel team, we want to thank you for sharing your recent feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.