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"Room was a good size and cleaned regularly. Staff were friendly. Location was good. Basic breakfast and kitchen facilities were provided."

"The hotel is clearly oriented toward conventions not tourists."

"This property is centrally located, with an easy 5 minute walk to the Plaza de Aramas of Las Serena. We arrived very late and without a reservation; however, we were treated well and got 2 nice rooms as requested. The underground locked parking was also quickly opened for us to speed the check in process. Very nice free and complete breakfast buffet, with no add-on items at extra cost. The only fault were the tub/shower combos in both rooms. The glass partition for the shower is not large...

"We could not get in room...had to download an app climbed to 3rd floor with a standard key then dpor would not open had to comee back to front drsk download some app to enter room...crazy didnt work spider in bed stayed twice not coming back"

"The beach view was the best in La Serena and a short walk to very good restaurants also facing the sea. The hotel was very personable, room comfortable, breakfast buffet excellent, and the staff exceptionally helpful and attentive."