Upon arrival, I was told that there had been an issue with the room I booked and I immediately expected the worst. Instead, I was told my room had been upgraded and that a rollaway bed would also be accommodated for my family of 4. When we got into the room, there wasn’t a great space for the rollaway bed, so we moved the pullout couch slightly and discovered and small bit of pizza crust behind the couch; then when pulling out the bedding for the pullout couch, it had one of those swimsuit sanitary stickers stuck to a sheet.
Overall, it’s been a pleasant stay. Comfortable beds, bathroom is clean, staff was friendly and accommodating. My only suggestion for them would be to pay attention to the little details in their housekeeping.