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Hotel Krysztal Conference & Spa

4.0 star property
Ski hotel with full-service spa and free breakfast

Choose dates to view prices

Hotel Krysztal Conference & Spa offers a perfect balance in the heart of the city. Guests start their day with a complimentary breakfast buffet before choosing between relaxation on the sunny terrace or rejuvenating treatments at the spa.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
The current price is NZ$161
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Bathrobes
Electric kettle
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, Mountain View (for 2 people)

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, Mountain View (for 2 people)

Highlights

Air conditioning
TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Bathrobes
Electric kettle
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Apartment, Mountain View (for 2 people)

Premium bedding, minibar, in-room safe, desk

Superior Apartment, Mountain View (for 2 people)

Highlights

Separate sitting area
Air conditioning
TV
Blackout curtains
Premium bedding
Separate bath and shower
Private bathroom
2 bathrooms
  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
Ul. 1 Go Maja 19, Szklarska Poreba, Lower Silesian, 58-580

What's nearby

  • Szklarska Poreba Ski Resort - 12 min walk - 1.1 km
  • Karkonosze National Park - 7 min drive - 2.1 km
  • Kamieńczyk Waterfall - 13 min drive - 5.8 km
  • Harrachov Ski Resort - 29 min drive - 18.6 km
  • Szrenica - 30 min drive - 9.5 km

Getting around

  • Szklarska Poreba Gorna Station - 15 min walk
  • Wroclaw (WRO-Copernicus) - 116 min drive

Restaurants

  • ‪Szklana Chata - ‬5 min walk
  • ‪Sezonowa - ‬6 min walk
  • ‪Restauracja Piatti - ‬8 min walk
  • ‪Spot - Burger Bar - ‬1 min walk
  • ‪Restauracja Metafora - ‬3 min walk

About this property

Hotel Krysztal Conference & Spa

Upscale family-friendly hotel in the city centre
Take advantage of a free breakfast buffet, a bowling alley and a terrace at Hotel Krysztal Conference & Spa. Hit the slopes at this hotel, offering downhill skiing, skiing lessons and ski storage. Treat yourself to a body treatment, hydrotherapy or aromatherapy at the on-site spa. The on-site restaurant, Krysztal, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and an arcade/games room.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with sunloungers
  • Self-parking (surcharge), access to a nearby indoor pool and smoke-free property
  • A 24-hour front desk, luggage storage and coffee/tea in reception
  • A front desk safe, tour/ticket information and a banquet hall
Room features
All guest rooms at Hotel Krysztal Conference & Spa feature comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch TVs with premium channels
  • Wardrobes/cupboards, cots/infant beds and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (PLN 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krysztal

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Downhill skiing
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Sauna
  • Ski lessons
  • Ski storage
  • Snowboarding
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting
  • Bowling alley
  • Children's pool
  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 247 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 45 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are available for PLN 30.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 3.30 per person, per night. This tax does not apply to children under 2 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: PLN 35 per day
  • Pet fee: PLN 45 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector

We should mention

Pool access available from 8 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Krysztal Conference
Hotel Krysztal Conference Szklarska Poreba
Krysztal
Krysztal Conference
Krysztal Conference Szklarska Poreba
Hotel Krysztal Conference Spa
Krysztal Conference & Spa
Hotel Krysztal Conference & Spa Hotel
Hotel Krysztal Conference & Spa Szklarska Poreba
Hotel Krysztal Conference & Spa Hotel Szklarska Poreba

Frequently asked questions

Does Hotel Krysztal Conference & Spa have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8 AM to 9 PM.

How much does it cost to stay at Hotel Krysztal Conference & Spa?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Krysztal Conference & Spa on 16 Nov 2025 start from NZ$157.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Krysztal Conference & Spa pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of PLN 45 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Krysztal Conference & Spa?

Self-parking is available for PLN 35 per day.

What time is check-in at Hotel Krysztal Conference & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Krysztal Conference & Spa?

Checkout is at 11:00 AM.

Where is Hotel Krysztal Conference & Spa located?

Located near the slopes, this Szklarska Poreba hotel is situated in the mountains and within a 10-minute walk of Szklarska Poreba Ski Arena, Pietkiewiczówka Ski Lift and Rodzinny Park. Bieg Piastow and Szklarska Poreba Ski Resort are also within 15 minutes. Szklarska Poreba Gorna Station is 15 minutes by foot.

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Hotel Krysztal Conference & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 33 reviews
Rating 8 - Good. 11 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Holger

Liked: Cleanliness, staff & service, property conditions & facilities
Leider spricht man nicht Deutsch an der Rezeption. Ansonsten alles gut 👌
Stayed 2 nights in Mar 2025

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Weekend w górach

Hotel w centrum, super lokalizacja, fajny widok z okna, śniadanie okej, ale łóżka są mało wygodne i basen pomimo, ze ładny wymaga liftingu, obecnie remontują drogę dojazdową do obiektu wiec nie wiem czy parkowanie jest możliwe
Stayed 2 nights in Jun 2023

8/10 Good

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for the city.

Location who like inside the city os perfect. Breakfast superior. They could upgrade but they didnt. Pity. Satisfaction of customer can be better. But they said i should pay. Bed very clmfortable. High level of hotel.
Stayed 1 night in Aug 2021

10/10 Excellent

JAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super

velmi bohatý denně obměňovaný snídaňový bufet, příjemný personál, pokoj i koupelna super
Stayed 3 nights in Sep 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Fajny hotel. widok na góry. Jedyny minus to sauna sucha w której było 30 stopni
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The carpet in the room is dirty and disgusting but everything else about this hotel was good.
Stayed 1 night in May 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geweldige locatie van het hotel, behulpzaam personeel, nette kamers en uitgebreid buffet. Dat maakte ons verblijf echt plezierig.
Stayed 3 nights in Aug 2018

8/10 Good

Benita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

This was a great place right in the middle of town. The pool and sauna & steam rooms were great. The children loved it. The game room for the evening was fun also. Our family really enjoyed it.
Stayed 2 nights in Jul 2018

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel
Stayed 1 night in Jul 2018

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel ever been in Karkonosze.

Very comfortable and high quality level for stay. Even for Buisness and for Family. My strong recommendation to be there !!!

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good fun for families

Nice facilities and welcoming staff. We had a joyful stay and was able to recover after hard skiing in the well equiped spa, pool and steam facilities as well as bowl almost every night!

8/10 Good

jerzy

Liked: Cleanliness, staff & service

Dobry hotel ale....

Hotel byl czysty. Lazienka b. mala. Dywan w pokoju brudny. Dla zagranicznych gosci malo programow w TV. Sniadanie bardzo dobre.
Stayed 1 night in Oct 2017

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jestem zadowolony z podbytu.

Hotel bardzo dobry. Polecam. Bilard, bowlling, basen, kawiarnia i przepyszne śniadania :)

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dobra lokalizacja, miłą obsługa, przyjazny hotel.

Hotel w porządku, fajny basen (ale niestety z zimną wodą co odbierało przyjemność z pływania). Hotel w centrum miasta, idealna lokalizacja. Brakowało niestety balkonu w pokoju, a okno było małe.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Krótki wypad na "biegówki".

Na plus, strefa Spa z basenem i saunami na poziomie -1, chociaż w saunie było słychać odgłosu dobiegające z kręgielni. Dobre śniadania ( nie licząc kawy, dobrą kawę trzeba zamówić osobno). Dwie poduszki, duża i mała! Na minus, pokoje są bardzo słabo wygłuszone, słychać hałas dobiegający z korytarza, głosy, trzaskanie drzwiami itp. Parking płatny dodatkowo.

10/10 Excellent

Hanna, Ostrzeszów

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Przyjemny dwudniowy pobyt z rodziną w luksusowym hotelu, nic dodać, nic ująć.

10/10 Excellent

Wlodzimierz, Polska Południowa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

zadowolony

bardzo miękkie łóżko, dla większości to zaleta, ale przy schorowanym kręgosłupie czasem wada

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niezapomniany wyjazd we dwoje w super hotelu

Doskonały hotel superstar obsługa boskie jedzenie super basen okolica piękna warto tam wrócić Polecam w 100%

6/10 Okay

Verified traveller

Liked: Staff & service

Dlaczego wybrałem i polecam ten hotel.

Pobyt typowo wypoczynkowy. Centrum Szklarskiej lecz oferta restauracji hotelowej sprawia, że nie warto szukać niczego w mieście - szkoda czasu.

10/10 Excellent

Dorota, wschowa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel zasługuje na gwiazdki które posiada.. jedno moje zdziwienie nie doczyszczony brodzik w prysznicu..

8/10 Good

Petra, Bautzen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wanderurlaub

Sehr schönes, wenn auch etwas hellhöriges, Hotel. Gutes Frühstück, Wellnessbereich klein, aber fein. Als Ausgangspunkt für Wanderungen (Liftnähe) sehr geeignet. Verständigung in deutsch gut möglich. Wir werden das Hotel weiterempfehlen. Sehr gute Gaststätten in unmittelbarer Umgebung, d.h. Halbpension nicht notwendig.

2/10 Terrible

Anna, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

3 words Horrible,dirty, 0 customer service.very expencive considering other hotels around there. I booked this hotel to treat my partner for a weekend. Very bad experience over all. However beautiful area of Poland to visit.

8/10 Good

Philip

Stayed 1 night in Jul 2023

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2020