Syrian Border Apart Hotels

"The front desk staff was not friendly, almost rude. They were annoyed by my question. The heat was out, and after a cold night I asked for a heater or a blanket. I had to ask twice. I also had to ask twice for my laundry to be picked up. The staff was unable to answer basic tourist questions; I felt they were unwilling, one on occasion cutting me off to attend to the Turkish couple next in line. Good breakfast though. The room was small but the bathroom large. I liked the location - the old part of town."

"Clean room and helpful staff"

"Its ok I guess for a short business stay, staff at breakfast not very friendly"

"Very good "

"Spa was good. Water in pool warm "

"A very nice Doubletree by Hilton. It is really a high end Hilton, more than a regular Doubletree. The rooms are large. Cleanliness rules. The bed is very comfortable. The staff is terrific. The buffet breakfast is excellent. Parking is available, but under the hotel- levels -3 and -4. It is a challenge to take the turns to go from one floor to another- so do it patiently and carefully. The only issue with the hotel is that the access cards get deactivated daily. This required activating them daily. A pain."

"Good"

"A very bad smell was coming from the air conditioner and the bathroom throughout the night. Since we only stayed for one night, we did not have the opportunity to change the room. The bathroom was very cold; the edges of the window were not properly sealed and cold air was coming in. Even though it was a non-smoking room, the corridor smelled strongly of cigarette smoke. Additionally, the curtains did not properly cover the window."

"Very good location and very helpful workers. For this price the hotel is very good. Rooms are large, air conditioning and central heating system was working. Tv and a small fridge they have. Also morning and evening, the hotel is offering tea and coffee with snaks. "