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Ortea Palace Hotel, Sicily, Autograph Collection

5.0 star property
Waterfront property with 2 restaurants and full-service spa

Choose dates to view prices

The Ortea Palace Hotel in Ortigia offers a peaceful escape in Sicily. Relax in the garden or book facials and massages at Ortea SPA by Comfort Zone. Multilingual staff provide dry cleaning services, and two on-site restaurants serve local specialties for breakfast.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
The current price is NZ$486
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Non Smoking, Partial Sea View

Room, 1 King Bed, Non Smoking, Partial Sea View

Room, 1 King Bed, Non Smoking, Partial Sea View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Non Smoking, Partial Sea View

1 bedroom, premium bedding, minibar, in-room safe

Duplex, 1 King Bed, Non Smoking, Partial Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 34 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 Single Bed, Non Smoking (No View)

Duplex, 1 Single Bed, Non Smoking (No View)

Duplex, 1 Single Bed, Non Smoking (No View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 48 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (No View)

Room, 1 Queen Bed, Non Smoking (No View)

Room, 1 Queen Bed, Non Smoking (No View)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Sea View

Suite, 1 King Bed, Non Smoking, Sea View

Suite, 1 King Bed, Non Smoking, Sea View

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 34 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Non Smoking, Sea View

Suite, 2 Single Beds, Non Smoking, Sea View

Suite, 2 Single Beds, Non Smoking, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 36 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Duplex, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Duplex, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Non Smoking, Sea View

Family Suite, 1 Bedroom, Non Smoking, Sea View

Family Suite, 1 Bedroom, Non Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 95 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Via Riva Nazario Sauro, Syracuse, SR, 96100

What's nearby

  • Lungomare di Ortigia - 2 min walk - 0.2 km
  • Cathedral of Syracuse - 8 min walk - 0.7 km
  • Piazza del Duomo - 10 min walk - 0.9 km
  • Porto Piccolo - 10 min walk - 0.9 km
  • Archaeological Park of Neapolis - 6 min drive - 1.9 km

Getting around

  • Syracuse Station - 19 min walk
  • Catania (CTA-Fontanarossa) - 59 min drive

Restaurants

  • ‪Nuova Dolceria - ‬5 min walk
  • ‪Carnezzeria - ‬3 min walk
  • ‪Bar del Ponte Cristina - ‬3 min walk
  • ‪Il Chioschetto - ‬3 min walk
  • ‪Caffè Apollo - ‬4 min walk

About this property

Ortea Palace Hotel, Sicily, Autograph Collection

Property near Lungomare di Ortigia
Consider a stay at Ortea Palace Hotel, Sicily, Autograph Collection and take advantage of a coffee shop/cafe, a garden and a hair salon. Indulge in a body scrub, a body treatment and a massage at Ortea Spa by Comfort Zone, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Continental breakfast (surcharge), valet parking (surcharge) and a bike on-site
  • Babysitting (surcharge), a 24-hour front desk and tour/ticket information
  • Meeting rooms, multilingual staff and a porter/bellboy
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 75 individually furnished rooms boast comforts, such as fireplaces and premium bedding, in addition to thoughtful touches, such as heated floors and laptop-friendly workspaces.
More amenities include:
  • Bathrooms with bidets and baths or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, heated floors and separate sitting areas

Similar properties

Front of property – evening/night

Algila' Ortigia Charme Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 892 reviews
Algila' Ortigia Charme Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Valet parking on site (EUR 50 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ristorante Il Cortile
  • Ristorante Incanto

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1920
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50, per accommodation, per stay, plus a deposit of EUR 50 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 5 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 30 per person
  • Valet parking fee: EUR 50 per day
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number IT089017A1R3WB6NHY

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ortea Palace Luxury Hotel Syracuse
Ortea Palace Luxury Syracuse
Ortea Palace Luxury

Frequently asked questions

Is Ortea Palace Hotel, Sicily, Autograph Collection pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a deposit of EUR 50 per stay and a fee of EUR 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Ortea Palace Hotel, Sicily, Autograph Collection?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Ortea Palace Hotel, Sicily, Autograph Collection on 1 Dec 2025 start from NZ$465.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ortea Palace Hotel, Sicily, Autograph Collection?

Valet parking is available for EUR 50 per day.

What time is check-in at Ortea Palace Hotel, Sicily, Autograph Collection?

Check-in start time: 3 PM; check-in end time: 8:00 PM.

What time is check-out at Ortea Palace Hotel, Sicily, Autograph Collection?

Checkout is at noon.

Where is Ortea Palace Hotel, Sicily, Autograph Collection located?

Located in Ortigia, this spa property is steps away from Antico Mercato and Lungomare di Ortigia. Ionian Sea and Temple of Apollo are also within 5 minutes. Syracuse Station is 19 minutes by foot.

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Reviews

Ortea Palace Hotel, Sicily, Autograph Collection Reviews

9.4

Exceptional

9.8

Cleanliness

8.0

Location

9.6

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 194 out of 248 reviews
Rating 8 - Good. 33 out of 248 reviews
Rating 6 - Okay. 9 out of 248 reviews
Rating 4 - Poor. 3 out of 248 reviews
Rating 2 - Terrible. 9 out of 248 reviews

Reviews

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Clean, beautifully amd tastefully decorated. The staff was lovely.
Stayed 3 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The staff went above and beyond - wonderful people who truly cared about the guest experience. Historic building and truly lovely to explore.
Stayed 4 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time in Syracuse and Ortigia
Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic hotel with excellent service.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was absolutely beautiful! Perfect location. Staff was very friendly and professional. Drinks & dining fantastic. Can not wait to visit again nect year! Thank you again. With sincere wishes Joe & Edie Hayes
Stayed 3 nights in Feb 2025

10/10 Excellent

Facundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding, actually we have extended our stay one extra night because of that!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. Anna, one of the managers was particularly helpful when our flight was delayed. The pool was beautiful and the breakfast was delicious. We really enjoyed our stay.
Stayed 2 nights in Jul 2022

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was outstanding! Loved the lobby, restaraunt and especially the location where we were. Couldn’t ask for better staff!!
Stayed 2 nights in Oct 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel with a friendly and professional staff. The atrium housed a comfortable bar area on one side, with the restaurant on the other side. My travelmate gave the spa high marks. It's located within walking distance of most of the Siracusa points of interest.
Stayed 2 nights in Apr 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel totally renovated. We had a duplex with 1.5 bathrooms. Amazingly comfortable bed. Wonderful breakfast, excellent service. Stay in Ortigia and stay at this hotel
Stayed 4 nights in Sep 2022

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amazing hotel! Silvia was SO friendly and helpful at check in and walked us to our beautiful room. Everyone we met was so nice and accommodating. Breakfast was delicious and we loved everything about this hotel! Only recommendation is to have mirrors and small towels available in the gym :)
Stayed 3 nights in Apr 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anna checked in with me before we arrived. She upgraded our room and provided us with tips on how to get around the neighborhood. Had a great dinner at the rooftop restaurant. Food, atmosphere and service was top notch. Concetta gave us a great check out experience. This hotel is very modern and updated. It’s very close to the old town for eating drinking and shopping.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kiyoko

Liked: Amenities
The hotel is superbly comfortable and the staff have been attentive yo the needs of guests. The building is unique and has preserved it’s original features without compromising comfort. Breakfast staff members have been both very kind to me and to my little dog (thank you, Frderica). Talking about my dog, he loved the room and the bed. I cannot wait to return.
Stayed 7 nights in Feb 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Just fyi…Air Conditioning is purposely disabled until April…Room was hot during the day…staff would only offer a fan.
Stayed 2 nights in Mar 2024

8/10 Good

Truc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Excellent, on Ortigia island but close to mainland. Near open air market & many good restaurants. Facilities: Common areas are superb & luxurious. Room is OK, not great. Bathroom too small, especially shower, which also leaks after each use. Service: At breakfast, service is excellent. Housekeeping is OK, sometimes good, sometimes a bit off. Food: Judging from breakfast, restaurant probably very good. In conclusion: If the bathroom was larger and better, it would truly be a 5-star experience, otherwise I feel it's only 4-star.
Stayed 8 nights in Apr 2024

2/10 Terrible

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
I been prejudged by this property. Unfairly treated. They didn't follow standard procedures for a 5 stars hotel and we felt like "second class customers"

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
It's a very cool hotel that used to be a post office, so there is an interesting mix of old and new building design. Overall, the room we stayed in was very elegant with high ceilings, velvet curtains and chairs, and antique furniture, with modern technology and bathrooms. The location is great -- just over the bridge which makes it easy to get on and off Ortigia -- and within easy walking distance of all the things to do and see on the island. The only downside is parking which is near impossible to find on your own, so we paid the 40 Euros a day to valet park. Also, the front desk is sorely understaffed, which meant we were always waiting for help. A hotel like this should not have one person working the front desk during check out!
Stayed 2 nights in Jun 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Unique and Exquisitely Elegant Hotel

This is an exquisite property beautifully refurbished in every detail. The staff make you feel welcome the minute you arrive until the day you leave, the entire time like totality. A few practical recommendations to help enhance the experience would be to provide a rubber bath mat in the shower. The marble floor with soapy water is extremely slippery and dangerous. A trash can is needed under the sink in the bedroom. The bedroom is dominated by the bathtub, a chair is needed here too. An iron and ironing board in the closet would be a nice addition to help travelers immediately fix their wrinkled clothes. Nearly all Marriotts provide them.
Stayed 1 night in Jun 2023

2/10 Terrible

George

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This review could have been so different if the hotel had expressed any sort of acknowledgement to our situation. On our first night, there was a leak in the upstairs bedroom ceiling. When going to bed around 11 pm, I slipped and fell on the water puddle, thankfully I did not get hurt. The hotel immediately sent two workers to investigate. Apparently there was a leak in the ceiling which the hotel knew about as they had placed a small container above the ceiling to catch water from a dripping pipe. Unfortunately the container was not in the correct place and the water dripped from the ceiling onto the bedroom floor, creating a large puddle. The hotel offered us two other rooms to choose from. We repacked our clothes then moved to the new room, it was the same type room, just a little smaller. After this the hotel made no effort to say that they were sorry for the inconvenience, not even a note from the manager. There was a note the next day , but it was a welcome note to another guest. After our three night stay at checkout, I mentioned the flood to the front desk and said it would be nice if the hotel comped us for our incidental charges ( totaling 95 euros) due to the inconvenience of having to change rooms at midnight. The desk person checked with the manager and the response was "not possible" as we had prepaid the room and the hotel bar was part of a different system. Definitely not a five star luxury experience.
Stayed 2 nights in Sep 2022

6/10 Okay

sam

Overall ok
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Great location and very friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Lydia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property in Syracusa. Do not miss this majestic property close to shopping, activities and dinning.
Stayed 2 nights in Jul 2025

6/10 Okay

Erica

There were ants in our first floor bathroom. They sent someone to clean and take care of them. They essentially just left them on the ground dead. Hotel was nice. No complimentary bikes to use per website. Pool can only be used with kids 2 hrs per day allotted time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great location
Stayed 2 nights in May 2025

10/10 Excellent

maria patricia

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel la suit grande confortable buena vista lo malo es la tina que no es para las personas mayores ni impedidas de salud Las tinas son para personas que no sufran de movilidad
Stayed 2 nights in May 2025