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"The door to room 309 didn't lock. I complained The towel was rough There was dust and garbage between the bed and wall TV was small and hard to see The room smelled of strong curry food. Like someone had cooked in the room The back door the water was not draining from the rain and had to step in water "

"After traveling for long hours I just needed a place to spend the night, when I arrived to this location I was told the elevators were not working and hasn’t been working for weeks. My mother which was in no position to be climbing stairs had to go up 3 floors. The property had garbage all up and down those stairs and garbage blocking the elevators. A mess"

"The hotel was beautifully maintained and the beds were very comfortable, enabling a great night's sleep before our half-marathon! "

"Very clean room & spacious! "

"This was an amazing place to stay. Clean and welcoming. I would definitely stay there again!"

"Old hotel. Rooms newly redone which is only reason I didn’t leave. Lobby was “ok.” Rest of hotel, inside and out, was far below expectations. Service was excellent however. Very nice staff. "

"Front desk staff was very nice. You can tell they care and are looking to create a good customer experience. One of the best affordable stays I’ve been at in a long time. Highly recommend "

"convenient to freeway and short drive to downtown. Friendly staff."

"Great downtown Syracuse location. Walking distance to the theater and many fantastic restaurants."