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Reviews of Sydney Harbour Marriott Hotel at Circular Quay

5 out of 5
Sydney Harbour Marriott Hotel at Circular Quay
30 Pitt Street, Sydney, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1003 reviews" "
Rating 8 - Good. 261 out of 1003 reviews" "
Rating 6 - Okay. 80 out of 1003 reviews" "
Rating 4 - Poor. 33 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent. Shout out to Daniel who checked us in. He was very helpful and kind!!!!
Stayed 6 nights in Mar 2024

6/10 Okay

John, Orange

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Marla

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Management is horrible. Had mould in the washroom in our room. Very unsanitary. Never experienced this at any Marriott hotel. , EVER. Management gave us the run around for 2 days. Didn’t offer to change our room , no solution was offered. Stay away.
Stayed 2 nights in Apr 2024

8/10 Good

Andre

Great walking access to sites. Rooms are outdated and average cleanliness. Early arrival lounge was great for shower and relaxing following long travel prior to room being ready.
Stayed 2 nights in Apr 2024

10/10 Excellent

ANGEL FERNANDO

Business traveller
Liked: Amenities, property conditions & facilities
Great hotel! Barbara in the front desk was a Rock Star!!! She helped me a lot with everything
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The location was convenient for shopping and for our cruise embarkation.
Stayed 2 nights in Apr 2024

6/10 Okay

Louise

Travelled with family
Disliked: Staff & service
Service throughout was disappointing and substandard. My room didn’t have a kettle and service is extremely slow. Breakfast slow and poor service. Great location and access to all modes of transport. Central access to all major tourist attractions. Won’t stay here again as for the money I paid I’d rather pay a bit more and stay at Four Seasons or Shangri-La.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent! Excellent location! Professional staff! Comfortable!
Stayed 3 nights in Mar 2024

6/10 Okay

Seyed Ali

Disliked: Amenities
Every day we had to stay around 20min for lifts. Our Room was very obselete and old, was not enough clean and gym and pool was dirty .
Stayed 3 nights in Mar 2024

10/10 Excellent

Kam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! Staff is very friendly and helpful.
Stayed 4 nights in Mar 2024

4/10 Poor

Amy

Disliked: Cleanliness, staff & service, amenities
For $299 a night you can find much nicer hotels in the CBD. I was told I would receive a text when my room was ready - this didn’t happen. The bathrooms are old, the room was not clean, the bathroom tap did not stop running and the bathroom door didn’t close. I considered complaining and then remembered at check in we were told the hotel was fully booked so I knew I couldn’t be moved to a different room.
Stayed 1 night in Mar 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some elevators were in service mtce and unavailable - wait times
Stayed 3 nights in Mar 2024

8/10 Good

Terry, Hendersonville

Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at the Marriott for both of our trips to Sydney and would stay there again
Stayed 4 nights in Mar 2024

10/10 Excellent

Alan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Steve

Stayed 2 nights in Mar 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great location. Within walking distance to the Opera House and ferries along with shopping at high end stores. Room was clean, comfortable and the staff very accommodating to our requests. The concierge was not only helpful but a delight to work with. Very nice property and would stay there again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience and will be seeking out Marriott hotels in other city’s and will certainly be back here when traveling to Sydney again. Staff made our stay amazing. Forwarned about lift wait times allowed us to be more understanding when waiting long times as some in maintenance while we were there. Somethings will be out of their control but they kept us informed.
Stayed 2 nights in Mar 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service
Great hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Sebastien

Stayed 2 nights in Mar 2024

8/10 Good

Nea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Marriott location is outstanding, with the opera house, Harbour Bridge, and the rocks all within walking distance. Shopping and restaurants are convenient.
Stayed 4 nights in Feb 2024

10/10 Excellent

Zoe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Only downside was elevator maintenance meant long waits in the morning and evening
Stayed 8 nights in Feb 2024

8/10 Good

Sheryll

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Nov 2023

8/10 Good

Thomas, Reno

Travelled with family
Liked: Amenities, property conditions & facilities
Room cleaning each day was marginal at best.
Stayed 3 nights in Feb 2024

10/10 Excellent

ALLEN I

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed everything about the hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with super location for cruising
Stayed 2 nights in Feb 2024

6/10 Okay

Amber

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel building itself is very old with old bathrooms with old world fittings and fixtures. For the price we paid for the room , the hotel was not value for money. Won’t stay here again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Torben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff in super walkable location to cruise ship and restaurants.
Stayed 1 night in Jan 2024

8/10 Good

Sophie

Stayed 2 nights in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Breakfast excellent. Walkable , convient liocation to CBD. But rooms very outdated and charges per night too high for what was received.
Stayed 4 nights in Jan 2024

8/10 Good

INGRID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location! Perfect for me and my daughter for the first time in Australia. The lounge for early check in or late checkout was amazing. The staff was very friendly and welcoming. The lobby was spectacular with water, mint and tea for free. Didn't like that the elevators take for ever to go up or down and that the carpet in our room was very unpleasent to walk on (old and dirty) . Other than that everything was clean. Good experience overall.
Stayed 1 night in Feb 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is 5 minutes from train station which is route from Sydney Airport. Great location and in hotel restaurants. Superb breakfast and friendly staff. Excellent 5 star value !
Stayed 2 nights in Feb 2024

10/10 Excellent

Jocelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for us! Great restaurants. Super breakfast buffet. Good concierge service especially Solomon!
Stayed 3 nights in Feb 2024

10/10 Excellent

Carlo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good as expected
Stayed 2 nights in Jan 2024

6/10 Okay

Lisa, Beverly Hills

Liked: Staff & service
The hotel was conveniently located for all that Sydney offers however, it was fairly average with everything else. It was a nice touch to have an early arrivals area, which boasts showers for guests, yet they are not cleaned or wiped down between guests. If you don’t mind showering with someone else’s hair etc it’s great. It good for a quick freshen up but that’s it. The elevators were SLOW. On average I waited about 10-15 minutes during high traffic times for an elevator. One guest I was talking to waited 40 minutes from floor 20. I was disappointed with the food options and the bar was the only option in the day that I could see. The staff were VERY helpful and friendly. If you are looking for a base in Sydney with no frills and convenient then it’s great, but for what I needed I’m not sure I would stay there again.
Stayed 1 night in Feb 2024

8/10 Good

Melody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stuff, great location, good facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Laila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful. Easy access to opera house. Easy check out.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ashlea

Stayed 1 night in Feb 2024

8/10 Good

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the hotel, breakfast was spectacular, very complete. Although, the elevators were a real issue, they took too long and one wasn’t working fully as it should.
Stayed 3 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Marina

Stayed 2 nights in Jan 2024

10/10 Excellent

Cynthia, Cypress

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff was very accommodating.
Stayed 2 nights in Jan 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is too expensive and they dont have EV charging options.
Stayed 3 nights in Jan 2024

10/10 Excellent

Francesca, Manhattan Beach

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply a great location if you are interested in the wharf area. Lots of restaurants, stores and very walkable.
Stayed 3 nights in Jan 2024

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the harbour
Stayed 1 night in Jan 2024

10/10 Excellent

Mitch

Stayed 1 night in Jan 2024

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the places that we want to go.
Stayed 3 nights in Dec 2023

10/10 Excellent

Randey, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator is a little slow
Stayed 2 nights in Jan 2024