2 Bedroom Suite | Private kitchen
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Reviews of Meriton Suites Zetland

5 out of 5
Meriton Suites Zetland
8 Defries Avenue, Zetland, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1009 reviews" "
Rating 8 - Good. 249 out of 1009 reviews" "
Rating 6 - Okay. 60 out of 1009 reviews" "
Rating 4 - Poor. 33 out of 1009 reviews" "
Rating 2 - Terrible. 21 out of 1009 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yipeng

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff at the reception was so nice and helpful!
Stayed 4 nights in Mar 2024

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location in the nice and quiet neighborhood, public transportation in the walking distance. Rooms are very spacious with full kitchen and washing machine/dryer available for longer stays. Would pick it again.
Stayed 5 nights in Mar 2024

8/10 Good

Youngseon

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

4/10 Poor

Benjamin, Bracken Ridge

Stayed 3 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Fantastic location and well kept
Stayed 7 nights in Mar 2024

10/10 Excellent

Rossana

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Sujata, Pune

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous people
Stayed 5 nights in Mar 2024

10/10 Excellent

Tarryn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Lots of room. Water pressure was horrible and lounge was hard but the apartment was good size and great outdoor area. Pool was fresh and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Feb 2024

10/10 Excellent

Victoria

Stayed 2 nights in Feb 2024

8/10 Good

Geena

Travelled with group
Check in was delayed which was disappointing - then towels were forgotten even though the “cleaning inspection” was the reason for the check in delay. Otherwise, a good location
Stayed 6 nights in Feb 2024

8/10 Good

Jade

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice and spacious. Had to ask for a couple of items, but otherwise really good stay
Stayed 3 nights in Feb 2024

4/10 Poor

Margaret

Travelled with family
Disliked: Cleanliness
The staff were wonderful customer service was great. But our room was not clean.
Stayed 3 nights in Feb 2024

8/10 Good

Jie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A clean and quiet appt hotel, good size. You can walk to grocery stores and restaurants. Though the indoor parking was expensive.
Stayed 2 nights in Jan 2024

10/10 Excellent

Dale

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Radhika

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Keith

Very clean and comfortable. Good value
Stayed 2 nights in Jan 2024

10/10 Excellent

Dannielle

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

E

Stayed 1 night in Jan 2024

4/10 Poor

Marisa

Disliked: Cleanliness
Constant problems with the wifi not worth what we paid
Stayed 3 nights in Jan 2024

6/10 Okay

Peter

Liked: Property conditions & facilities
It was easy and only a 10 minute walk to get to everything I wanted and needed, but getting service in the hotel, especially room and housekeeping was difficult
Stayed 18 nights in Dec 2023

6/10 Okay

Elyane

Travelled with partner
Disliked: Amenities
Stayed 6 nights in Dec 2023

10/10 Excellent

Ngai Bun

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was what it said on the can … not more
Stayed 4 nights in Dec 2023

8/10 Good

Madison

Travelled with group
Liked: Cleanliness, property conditions & facilities
Will be staying here again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Abigail

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Dec 2023

8/10 Good

Brendan

Liked: Cleanliness, room comfort
Super comfortable and spacious. The area is great and close enough to the city while having some space. The staff are super lovely and helpful. The pool and spa are great. I’ve stayed here a few times and will always chose to come back.
Stayed 1 night in Dec 2023

10/10 Excellent

Joanne, Bowral

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023

2/10 Terrible

Muthna

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and very bad surface
Stayed 4 nights in Dec 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, property conditions & facilities
Pay parking or street parking limited
Stayed 2 nights in Dec 2023

6/10 Okay

Emily

Stayed 3 nights in Dec 2023

10/10 Excellent

Kam Ming

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Alex Nguyen on 29 Dec 2023
Dear Kam Ming, Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back again in the near future. Warm regards, Alex Nguyen Assistant Night Manager

10/10 Excellent

Sonia

Liked: Cleanliness, property conditions & facilities
Should privide more options in the kitchen area like salt .
Stayed 1 night in Dec 2023
Response from Alex Nguyen on 29 Dec 2023
Dear Sonia, Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back again in the near future. Warm regards, Alex Nguyen Assistant Night Manager

4/10 Poor

Jiang

Disliked: Cleanliness, amenities, property conditions & facilities
Worst apartment hotel I have ever live. The room is not clean enough. Air conditioner is not working properly which is really annoying during summer. The bedding is not comfortable. Water pipe always making noise. The door is also making noise. Worst experience. Not recommend.
Stayed 2 nights in Dec 2023
Response from Jenny Yu on 29 Dec 2023
Dear Jiang,Thank you for taking the time to share your experience with us and be reassured your feedback has been shared with our team.I apologise for the inconvenience that the air conditioning issue and the door noise may have caused you. We will certainly do our utmost to improve on our guest experience.Warm regards,Jenny YuGuest Service Manager

10/10 Excellent

T

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Alex Nguyen on 28 Dec 2023
Dear T, Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back again in the near future. Warm regards, Alex Nguyen Assistant Night Manager

2/10 Terrible

Jiang

Disliked: Cleanliness, property conditions & facilities
Not recommend.
Stayed 3 nights in Dec 2023
Response from Jenny Yu on 29 Dec 2023
Dear Jiang, Thank you for taking the time to share your experience with us.It is disappointing when we receive reviews such as yours, and please do accept our sincere apologies that your experience with us at Meriton Suites Zetland was not up to the usual high standards that we very much pride ourselves on. Once again thank you for your honest feedback and review. We hope to regain the opportunity to host you again in the near future.Warm regards,Jenny YuGuest Service Manager

10/10 Excellent

Iain

Liked: Cleanliness, amenities, property conditions & facilities
Great property and room. Wasn't advised it was split level room with stairs. Fortunately my dodgy knee was ok. Other than that everything else was really good. Thank you.
Stayed 1 night in Dec 2023
Response from Alex Nguyen on 28 Dec 2023
Dear Iain, Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back again in the near future. Warm regards, Alex Nguyen Assistant Night Manager

8/10 Good

Keng Heng

Liked: Cleanliness, property conditions & facilities
Good location. Though our room is next to a busy highway, we didnt hear any traffic sound. Not even the storm. Reception area is nice. Staff are friendly and helpful. Quick check in and check out. We had the studio room andbit is large and well equipped and clean. Bed is comfortable. We had issues with the internet with several visits to the reception for assistance. Unfortunately the issue was not fixed but it was beyond their control. Nevertheless they took the initiative to compensate me for the inconvenience by giving me a discount. I would have liked to visit the gym and the pool but did not have the time. Maybe next time. Theres a nice courtyard with a bbq. Quite convenient.
Stayed 2 nights in Dec 2023
Response from Alex Nguyen on 25 Dec 2023
Dear Keng Heng, Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back again in the near future.Warm regards, Alex Nguyen Assistant Night Manager

10/10 Excellent

Faaleava

Liked: Cleanliness, property conditions & facilities
Love Meriton
Stayed 1 night in Dec 2023
Response from Alex Nguyen on 24 Dec 2023
Dear Faaleava, Thank you for choosing to stay at Meriton Suites Zetland and for taking the time to provide us with your feedback. Its great to hear that you enjoyed your stay with us and we look forward to welcoming you back again soon! Kind Regards, Alex Nguyen Assistant Night Manager

10/10 Excellent

Spiro

Business traveller
Liked: Cleanliness, room comfort
Overall a good place to stay
Very central between work and city. Location has restaurants and cafes nearby which is handy. Rooms are nice and clean.
Stayed 2 nights in Dec 2023
Response from Jenny Yu on 23 Dec 2023
Dear Spiro,Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay.We look forward to welcoming you back again in the near future.Warm regards,Jenny YuGuest Service Manager

10/10 Excellent

MANHAR, MELBOURNE BEACH

Stayed 7 nights in Dec 2023

8/10 Good

marta

Stayed 3 nights in Dec 2023
Response from Jenny Yu on 23 Dec 2023
Dear marta,Thank you for choosing to stay with Meriton Suites Zetland. We look forward to welcoming to welcoming you back in the future!Warm regards,Jenny YuGuest Service Manager

10/10 Excellent

Alan, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
Roaches running around on the balcony. Fortunately none inside the appartment. Poor wifi due to bad router in the building we were staying in.
Stayed 4 nights in Dec 2023
Response from Jenny Yu Guest Service Manager on 20 Dec 2023
Dear Alan,Thank you for taking the time to share your experience with us.Your feedback is valued and shall be shared with the team for improvements. We hope to have the opportunity to welcome you back in the future.Warm Regards,

10/10 Excellent

David

Stayed 3 nights in Dec 2023
Response from Meriton Suites Zetland on 20 Dec 2023
Dear David, Thank you for choosing to stay at Meriton Suites Zetland and for taking the time to provide us with your feedback. Its great to hear that you enjoyed your stay with us and we look forward to welcoming you back again soon! Kind Regards,Abu AzadManager on Duty

2/10 Terrible

Ashiyana

Stayed 5 nights in Dec 2023

8/10 Good

Albert, Berkeley

Liked: Cleanliness, amenities, property conditions & facilities
Access to the international airport. Do NOT walk to Green Square Station about 20 min as suggested. Step 1 Catch the bus for Circular Quay direction 304 or 343 at Joynton Park Step 2 Get off at Musuem Station at Liverpool St to catch the airport train. Rain or shine
Stayed 5 nights in Nov 2023
Response from Karen Chen on 20 Dec 2023
Dear Albert,Thank you for taking the time to share your experience with us.We look forward to welcoming you back again in the near future.Warm regards,Karen Chen- Manager on Duty

10/10 Excellent

Tusharsinh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Dec 2023
Response from Karen Chen on 20 Dec 2023
Dear Tusharsinh,Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay.We look forward to welcoming you back again in the near future.Warm regards,Karen Chen- Manager on Duty

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Area in Zetland. Easy public transport to Sydney CBD. Friendly staff. Roomy appartments.
Stayed 4 nights in Dec 2023
Response from Karen Chen on 20 Dec 2023
Dear James,Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay.We look forward to welcoming you back again in the near future.Warm regards,Karen Chen- Manager on Duty

4/10 Poor

Sam

Stayed 3 nights in Dec 2023
Response from Jenny Yu on 20 Dec 2023
Dear Sam,Thank you for your review.Kind Regards,Jenny YuGuest Service Manager