Surga Beach Tours and Activities

Dirt disguised as animal welfare. Yes they have a goat and they have animals, the advertisements and marketing around it is very cute. What they don't show you is that they don't clean the cages and they absolutely stink, the goat ( although cute) leave dropping everywhere which are not often cleaned and the cats do with the place whatever they feel like it, including sleeping on the terrace chairs over your clean clothes or towels you felt to dry. Place is not well kept, a little bit of wind shook the door to our room all night long making it impossible to get some rest and there were rats in the roof which we could hear at night, chewing on the wood. Shampoo mixed with water so you don't spend much and the staff just looks like they don't care half the time. Breakfast is a no no, only two options eggs and pancakes. Seeing as they are charging as much as a 4 star hotel in Gili, I expected so much more

Staff very friendly and great location facility

Was quite shocked. Upon checking in, served a welcome drink, which was great but after that was just downhill. No towels were in the room and tried to call the front desk but the phone was disconnected. It took hours to get the towels. Power outage continued for so long and occurred frequently. The color of water was terrible… even for 1 night, wasn’t rest at all…