Fairfield by Marriott Surabaya

4.0 star property
Upscale hotel with health club and 24-hour business centre
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Fairfield by Marriott Surabaya

Photo gallery for Fairfield by Marriott Surabaya

Outdoor pool
Front of property - evening/night
In-room safe, desk, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Lobby lounge

Overview of Fairfield by Marriott Surabaya

8.6

Excellent

Popular amenities

  • Spa
  • Pool
  • Free WiFi
  • Breakfast available
  • Parking included
  • Parking available
The price is NZ$68
Price available on 23/4/2024

Check out the area

Jalan Mayjend Sungkono No. 178, Surabaya, 60225
  • Popular LocationCiputra World Mall12 min walk
  • Popular LocationSurabaya Zoo2 min drive
  • Popular LocationTunjungan Plaza7 min drive
  • AirportSurabaya (SUB-Juanda)32 min drive
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Room options

Junior Suite, 1 Bedroom, Smoking, City View

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Hairdryer
Rainfall showerhead
  • 80 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
Free bottled water
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 2 Single Beds

Suite, 2 Bedrooms

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hairdryer
Shower/bath combination
  • 120 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Surabaya

Fairfield by Marriott Surabaya is located in Surabaya. House of Sampoerna and Mpu Tantular Museum are cultural highlights, and some of the area's attractions include Surabaya Zoo and Taman Hiburan Rakyat. Lapindo Mudflow in Sidoarjo and Dynasty Water World Gresik are also worth visiting.

What's nearby

  • Ciputra World Mall - 12 min walk
  • Surabaya Zoo - 2 min drive
  • Surabaya Plaza Shopping Mall - 7 min drive
  • Pakuwon Mall - 7 min drive
  • Tunjungan Plaza - 7 min drive

Getting around

  • Margorejo Station - 5 min drive
  • Tandes Station - 17 min drive
  • Surabaya (SUB-Juanda) - 32 min drive

Restaurants

  • Depot Mie Gang Djangkrik - 3 min walk
  • Kava Restaurant - 1 min walk
  • Wisata Rasa - 1 min walk
  • Ru Ie Healthy Soup Station - 4 min walk
  • Hok Siong - 1 min walk

About this property

Fairfield by Marriott Surabaya

Upscale hotel
Take advantage of a terrace, a coffee shop/cafe and a garden at Fairfield by Marriott Surabaya. Treat yourself to spa services, such as aromatherapy or a sports massage. Be sure to enjoy a meal at the on-site international cuisine restaurant. In addition to dry cleaning/laundry services and a health club, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a 24-hour front desk and luggage storage
  • A lift, concierge services and wedding services
Room features
All 270 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Lowered electrical outlets, height-adjustable showerheads and transfer showers
  • 40-inch LED TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Valet parking on site (IDR 50,000 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:30 AM for a fee: IDR 130,000 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Sports massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per day.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 130000 per person
  • Valet parking fee: IDR 50000 per night
  • Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Fairfield Marriott Surabaya Hotel
Fairfield Marriott Surabaya
Fairfield by Marriott Surabaya Hotel
Fairfield by Marriott Surabaya Surabaya
Fairfield by Marriott Surabaya Hotel Surabaya

Frequently asked questions

Does Fairfield by Marriott Surabaya have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Fairfield by Marriott Surabaya?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Fairfield by Marriott Surabaya on 22 Apr 2024 start from NZ$69.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairfield by Marriott Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fairfield by Marriott Surabaya?

Self-parking is free at this property.

What time is check-in at Fairfield by Marriott Surabaya?

Check-in start time: 3:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Fairfield by Marriott Surabaya?

Checkout is at noon.

Where is Fairfield by Marriott Surabaya located?

Situated in Surabaya, this hotel is within a 15-minute walk of Al-Akbar Mosque and Ciputra World Mall. Lapangan Thor Stadium and Surabaya Town Square are also within 2 miles (3 km).

Fairfield by Marriott Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 137 reviews" "
Rating 8 - Good. 55 out of 137 reviews" "
Rating 6 - Okay. 11 out of 137 reviews" "
Rating 4 - Poor. 5 out of 137 reviews" "
Rating 2 - Terrible. 2 out of 137 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

jeremy albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good,
Stayed 5 nights in Nov 2023

10/10 Excellent

Evander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
My team was ferried from the hotel to conference premises so we didn’t hv our meals here. But the hotel and rooms are excellent, comfortable, clean and room service did well each day. We are grateful.
Stayed 5 nights in Aug 2023

2/10 Terrible

long ting

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Many moths were in the room. Flies were found at 2F lobby as well.
Stayed 1 night in Aug 2023

2/10 Terrible

long ting

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Many flys were found in my room. Cockroaches were observed near the refrigerator area. Some flys were also observed in 2F lobby on the table and the floor. The hygiene should be improved.
Stayed 3 nights in Aug 2023

10/10 Excellent

Fransiscus

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and I am satisfied
Stayed 2 nights in Aug 2023

10/10 Excellent

Retno

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Not my cup of tea
The hotel so basic, dirty carpet/ old and lot dusk/ crumb behind the curtain. I didn't expect this as Fairfield manage by Marriott. I had few time in different city and all much better. And some distance from amenities.
Stayed 2 nights in Jul 2022

10/10 Excellent

Kenny Wai Chong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surabaya best value hotel
Excellent service from the breakfast team. Nice pure juice and latte, delicious omelette. Friendly reception and perfect security guards
Stayed 3 nights in Jul 2022

8/10 Good

raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay but eat out
Great staff members, especially front desk. Housekeeping on 10th floor was perfect. Only issue was dinner at the restaurant. Family of 5 and one dish delivered with long waiting periods. Food was of very poor quality and taste. Family finished their meals before my roast chicken was delivered. The chicken was tough and undercooked, upsetting my stomach overnight. Next day, a customer on my floor returned his chicken untouched to the front desk complaining how hard the chicken was.
Stayed 2 nights in Jun 2022