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Bumi Surabaya City Resort

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Bumi Surabaya City Resort

4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Outdoor pool
Buffet
Outdoor banquet area
Classic Suite | Living area
Located in Embong Kaliasin, Bumi Surabaya City Resort features four restaurants, including Japanese cuisine. Relax in the gardens or book a massage at The Asia Spa. Enjoy free in-room WiFi, tennis courts, and squash facilities for active guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Parking available
  • Gym
  • Laundry
The current price is NZ$92
includes taxes & fees
7 Oct - 8 Oct

Room options

Check availability for these dates

Tonight

Sept 22 - Sept 23
Check availability for tonight Sept 22 - Sept 23

Tomorrow

Sept 23 - Sept 24
Check availability for tomorrow Sept 23 - Sept 24
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room (Twin)

View from room

Classic Room (Twin)

Highlights

Air conditioning
LED TV
Separate bath and shower
Electric kettle
Minibar
Free bottled water
Coffee/tea maker
Cable channels
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room (King)

Minibar, in-room safe, desk, laptop workspace

Classic Room (King)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LED TV
Separate bath and shower
Electric kettle
Minibar
Free bottled water
Coffee/tea maker
Cable channels
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Suite

  • Sleeps 2

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

  • Sleeps 2

Classic Club Room

  • Sleeps 2
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About the area

Map
Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya, East Java, 60271

What's nearby

  • Tunjungan Plaza - 14 min walk - 1.2 km
  • Surabaya Plaza Shopping Mall - 17 min walk - 1.5 km
  • Grand City Surabaya - 2 min drive - 2.1 km
  • Surabaya Zoo - 3 min drive - 3.1 km
  • Royal Plaza Surabaya - 5 min drive - 4.8 km

Getting around

  • Surabaya Pasar Turi Station - 4 min drive
  • Margorejo Station - 6 min drive
  • Surabaya (SUB-Juanda) - 19 min drive

Restaurants

  • ‪Kizahashi - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬3 min walk
  • ‪Sate Klopo Sebelah Intiland Tower - ‬2 min walk
  • ‪ampera asli - ‬3 min walk

About this property

Bumi Surabaya City Resort

Luxury hotel near Tunjungan Plaza
A coffee shop/cafe, a garden and dry cleaning/laundry services are just a few of the amenities provided at Bumi Surabaya City Resort. Treat yourself to a massage at The Asia Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Enjoy the gym, as well as activities such as racquetball/squash. In addition to a business centre and a hot tub, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Tennis courts, a round-trip airport shuttle (surcharge) and barbecues
  • A ballroom, free newspapers and concierge services
Room features
All 242 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with separate baths/showers and free toiletries
  • LED TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (IDR 75,000 per night)

Food and drink

  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Arumanis
  • Cascades Poolside
  • Kizahashi
  • Siti Inggil

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Tennis

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 500000.0 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 250000 per person (return)
  • Valet parking fee: IDR 75000 per night
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Bumi Surabaya
Hotel Bumi
Hotel Bumi Surabaya
Bumi Surabaya City Resort Java
Hyatt Surabaya
Bumi Surabaya City Surabaya
Bumi Surabaya City Resort
Bumi Resort
Bumi Surabaya City
Bumi Surabaya City Resort Hotel
Bumi Surabaya City Resort Surabaya
Bumi Surabaya City Resort Hotel Surabaya

Frequently asked questions

Does Bumi Surabaya City Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Bumi Surabaya City Resort?

As of 22 Sept 2025, prices found for a 1-night stay for 2 adults at Bumi Surabaya City Resort on 7 Oct 2025 start from NZ$92.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bumi Surabaya City Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bumi Surabaya City Resort?

Self-parking is free at this property.

What time is check-in at Bumi Surabaya City Resort?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Bumi Surabaya City Resort?

Checkout is at noon.

Does Bumi Surabaya City Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 250000 per person applies.

Where is Bumi Surabaya City Resort located?

Located in Surabaya Center, this luxury hotel is within a 15-minute walk of Sharp Bamboo Monument and Tunjungan Plaza. Joko Dolog Statue and Surabaya Youth Center are also within 15 minutes. Surabaya Gubeng Station is 28 minutes by foot.

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Reviews

Bumi Surabaya City Resort Reviews

9.2

Wonderful

9.0

Cleanliness

8.8

Location

9.4

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 119 out of 183 reviews
Rating 8 - Good. 46 out of 183 reviews
Rating 6 - Okay. 13 out of 183 reviews
Rating 4 - Poor. 3 out of 183 reviews
Rating 2 - Terrible. 2 out of 183 reviews

Reviews

8/10 Good

Robert Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Great garden area and restaurant food
Stayed 6 nights in Jul 2025

10/10 Excellent

Nursalim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel in the main street of surabaya
Stayed 2 nights in Mar 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money and great staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nature meets comfort

Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.
Stayed 1 night in Feb 2025

10/10 Excellent

Ika

Liked: Cleanliness, staff & service, room comfort

Old but still holding its charm

An old hotel but holding its charm. Has a wide variety of foods during breakfast time. surely will come back.
Stayed 1 night in Feb 2025

10/10 Excellent

Nursalim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!!
Stayed 1 night in Mar 2025

10/10 Excellent

Abhiramy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so welcoming. They always had a greeting or a smile. All were very helpful including recommending trips for a day away like visiting mount Bromo.
Stayed 6 nights in Nov 2024

8/10 Good

Adeleen

Liked: Staff & service, amenities
all staff is very good and nice.
Stayed 3 nights in Jul 2023

10/10 Excellent

ZHI YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
Stayed 1 night in Aug 2024

10/10 Excellent

Nenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property, you can feel the green in the big city
Stayed 1 night in Jul 2024

10/10 Excellent

Nenny

Liked: Cleanliness, amenities, property conditions & facilities
super friendly staff, warm welcome from first you step in until checking out. the room was big and clean. i love the ambience of the property so comfy and relaxing.
Stayed 2 nights in Jan 2023

8/10 Good

Marjolein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel - but give the fish a better tank

Absolutely amazing stay Hotel is just beautiful. I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7 thats not how they live in real life. I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions.
Stayed 6 nights in Dec 2024

6/10 Okay

Lisa

Liked: Staff & service
We stayed here in 2019 and we stayed again 2024 the placed was not keep up and the property was run dow. I would not go back and will find other places.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mohamed Abrori

Liked: Cleanliness, staff & service, amenities
Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.
Stayed 2 nights in Feb 2024

2/10 Terrible

KARUNA KARAN

Disliked: Property conditions & facilities, room comfort
Run down hotel Not clean
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Could be better

It’s my favourite hotel but the maintenance is not upto the mark. Aircon wasn’t functioning well- room temperature kept going higher inspite of lowering the temperature at the controls. They got to do better if I have to continue my patronage. Service by Mr Dhoni at the restaurant was highly commendable, people like him making me to revisit but the upkeep with the maintenance has to balance. I’m willing to give one more chance- if it remains the same or worsens- I will have to make other choices
Stayed 2 nights in Jan 2025

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The public spaces and breakfast were great. The gardens are lovely. My 5th floor room had many mosquitos and little black flies. The bathroom was dirty (hair in the shower drain -- not mine -- that was not cleaned out til the third day, and lots of mildew) and the lighting was very dim. The rug had stains. When the sun came in, the room was much too hot. The AC wasnt very effective. The wifi was unreliable and often cut out in the room.
Stayed 6 nights in Jul 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Amenities
The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.
Stayed 1 night in Nov 2024

10/10 Excellent

Haruo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
街中にありながら、リゾートホテル。ガーデンブレックファーストは、最高
Stayed 1 night in Aug 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Albertus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the traditional atmosphere in and around the building. Wish that the tennis court is accessible for hotel guests with opportunity to play with a trainer.
Stayed 8 nights in Apr 2025

10/10 Excellent

Nursalim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Masaharu

Stayed 4 nights in Jan 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the price

Kamar bersih bagus Namun hotel bangunan tua Ada bath tub di kamar tapi airnya terlalu pelan untuk mengisi Menu breakfast mostly traditional Harga sangat ok utk fasilitas
Stayed 1 night in Dec 2024