In downtown Surabaya, Best Hotel combines convenience with comfort. Guests connect with WiFi throughout the property and use self-parking facilities when needed. The 24-hour front desk assists with luggage storage, while the property also hosts weddings and special events.
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Optional extras
Fee for to-go breakfast: from approximately IDR 25000 for adults and from IDR 25000 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Best Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Best Hotel?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Hotel on 25 May 2026 start from NZ$24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Best Hotel?
Self-parking is free at this property.
What time is check-in at Best Hotel?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Best Hotel?
Checkout is at 11:00 AM.
Where is Best Hotel located?
Located in Surabaya Center, this hotel is within a 15-minute walk of Dyandra Convention Center Surabaya and Tunjungan Plaza. Sharp Bamboo Monument and Joko Dolog Statue are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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