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"The internet was terrible if you don't go to certain areas of the room, some areas in the bathroom were a bit unstable, there was mold at the bottom of the shower door, the bed sheets were either stained or ripped, the housekeeper would sometimes leave the dirty plates and cups behind, sometimes for days. And there were bed bugs in the bed."

"Clean, great customer service"

"Everything was perfect. "

"Service is slightly below average. Breakfast is disappointing "

"Nice facilities and frendly staff. Wiuld stay here again "

"The view overlooking the mountains was breathtaking. Breakfast and dinner was good. Room was pretty descent. The bathroom was not very clean. There was an unpleasant smell in the bathroom and the sink was clogged. "

"Great hotel "

"Not suitable for family"

"Great family stay at Kristal Hotel! We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy. Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better. We’d definitely stay here again next time we visit. Highly recommend for families!"