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Best Western Brook Hotel Felixstowe
3.0 star property

Comfortable hotel with bars/lounges and restaurant
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Best Western Brook Hotel Felixstowe

Photo gallery for Best Western Brook Hotel Felixstowe

Front of property
Exterior
Executive Suite, 1 Double Bed, Non Smoking
Lunch and dinner served, international cuisine
Free toiletries, hair dryer, towels

Overview of Best Western Brook Hotel Felixstowe

Reviews
7.6

Good

Highlight
  • Staff & service is scored top 10% in Felixstowe by travellers.

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Orwell Road, Felixstowe, England, IP11 7PF
  • Popular LocationAlba Chiara3 min walk
  • Popular LocationOcean Boulevard Fun Park9 min walk
  • Popular LocationIpswich Station22 min drive
  • AirportLondon (STN-Stansted)84 min drive
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Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Premium bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Deep-soaking bath
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Deep-soaking bath
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Deep-soaking bath
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, desk, iron/ironing board, cots/infant beds

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Flat-screen TV
Sofa bed
Premium bedding
Hairdryer
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Single Beds, Accessible, Non Smoking

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Deep-soaking bath
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Small Room, 1 Twin Bed, Non Smoking

Premium bedding, desk, iron/ironing board, cots/infant beds

Small Room, 1 Twin Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Deep-soaking bath
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • 29.8 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Orwell Hotel
Parking included
Free WiFi
Restaurant
Breakfast available
8.2 out of 10, Very good, (421)
The price is NZ$202
for 1 night
includes taxes & fees
3 May - 4 May
Orwell Hotel

About the area

Felixstowe

Located in Felixstowe, Best Western Brook Hotel Felixstowe is near the beach. Ipswich Waterfront and Landguard Fort are local landmarks, and some of the area's attractions include Ocean Boulevard Fun Park and Forum Amusement Centre. Felixstowe Seafront Gardens and Manning's Amusement Park are also worth visiting.
Visit our Felixstowe travel guideOpens in a new window

What's nearby

  • Felixstowe Seafront Gardens - 12 min walk
  • Felixstowe Market - 15 min walk
  • Felixstowe Ferry Golf Club - 4 min drive
  • Martello Tower - 4 min drive
  • Landguard Fort - 4 min drive

Getting around

  • Felixstowe Station - 14 min walk
  • London (STN-Stansted) - 84 min drive

Restaurants

  • Prezzo - 9 min walk
  • Grosvenor - 6 min walk
  • Alba Chiara - 3 min walk
  • Fish Dish - 5 min walk
  • The Buregate - 10 min walk

About this property

Best Western Brook Hotel Felixstowe

Property highlights
Take advantage of a terrace, a garden and dry cleaning/laundry services at Best Western Brook Hotel Felixstowe. The on-site restaurant offers lunch and dinner. In addition to 2 bars, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Full breakfast (surcharge), a front desk safe and luggage storage
  • Meeting rooms, free newspapers and a lift
Room features
All guest rooms at Best Western Brook Hotel Felixstowe include comforts, such as premium bedding, as well as
Other amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Free toiletries and hairdryers
  • Flat-screen TVs with digital channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

Czech, English, Estonian, German, Hungarian, Lithuanian, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM–9:30 AM for a fee: GBP 11.95 per person
  • 2 bars/lounges
  • A restaurant

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night.
Cots (infant beds) are available for GBP 10.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 11.95 per person
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Best Western Brook Hotel Felixstowe
Best Western Brook Hotel
Best Western Brook Felixstowe
Best Western Brook
Brook Hotel Felixstowe
BEST WESTERN Brook Hotel, Felixstowe Suffolk
Brook Felixstowe Felixstowe
Best Western Brook Hotel Felixstowe Hotel
Best Western Brook Hotel Felixstowe Felixstowe
Best Western Brook Hotel Felixstowe Hotel Felixstowe

Frequently asked questions

Is Best Western Brook Hotel Felixstowe pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Brook Hotel Felixstowe?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Best Western Brook Hotel Felixstowe on 12 May 2024 start from NZ$145.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Brook Hotel Felixstowe?

Self-parking is free at this property.

What time is check-in at Best Western Brook Hotel Felixstowe?

Check-in start time: 3:00 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Best Western Brook Hotel Felixstowe?

Checkout is at 11 AM.

Where is Best Western Brook Hotel Felixstowe located?

Situated near the beach, this hotel is within a 15-minute walk of Ocean Boulevard Fun Park, Felixstowe Seafront Gardens and Forum Amusement Centre. Felixstowe Market and Manning's Amusement Park are also within 1 mile (2 km). Felixstowe Station is 14 minutes by foot.

Best Western Brook Hotel Felixstowe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 72 out of 259 reviews" "
Rating 8 - Good. 99 out of 259 reviews" "
Rating 6 - Okay. 46 out of 259 reviews" "
Rating 4 - Poor. 24 out of 259 reviews" "
Rating 2 - Terrible. 18 out of 259 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good easy reach also lovely staff
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was very comfortable and decorated nicely the only issue we had was no hot water in the morning so we could not shower. We was offered a room the other side of the hotel to wash which we declined due to the inconvenience When checking out the reception was not interested when I wanted to discuss the water issue the receptionist just walked off and wouldn't even discuss issue Other than poor reception stay was good

8/10 Good

Volare

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Nick

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fawlty towers of Felixstowe?
Stayed in room 218. Bathroom had mould around bath, ice cream container under leaky bathroom radiator. One normal plug socket in whole room. Communal areas of hotel upstairs very worn, carpets worn, tape holding carpet together outside room. Dirt and pen/pencil marks on walls. To make it worse, guests in room 217 were smoking pot/weed all afternoon and night - caused smell to come into my room and all down corridor - I am not a prude at all, but it was cheap weed too and smelt more like cats urine. Had to open bedroom window to try and get away from smell. Walls thin, could hear guests in next room snoring all night. Slept for about 1hour max.
Mould around bath
Ice cream container leak catcher
Plug sockets in room - only one was normal
Stayed 1 night in Nov 2023

4/10 Poor

K

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Could have been good!
I have very mixed feelings about this hotel, because it could be a really good place to stay with just a few small changes and improvements. I was actually going to give it 3 stars, but there was one big thing that made me put them down to 2 which I will go into. My first impressions were really good, it's a lovely old building, has ample parking and a nice reception area. However, we got there just after 3 and the girl on reception just said wait over there - didn't tell us why, how long she would be or any information of any kind. We sat on the provided chairs whilst she seemingly did paperwork and then had a chat with another member of staff. After about 20 minutes she let us check in, but could only provide one key, which was annoying when there was 3 of us. The room itself was large and well equipped, plenty of lights, nice décor, big comfy bed plus a sofa bed etc. But upon close inspection we started to see issues - the wall above the desk was filthy and covered in various stains, the lamps and the TV were thick with dust, the TV was wonky and the bracket was obviously broken so we couldn't correct this. Then there was the bathroom, which was mostly fine except for the bath/shower, which was not only covered in grime but the dial for the shower was broken and came off in my hand! The breakfast was very average indeed, cheap ingredients, and the lady serving it on the second day was incredibly rude. They need to clean better and train the staff better too!
Stained walls
Dirty walls around the desk
Family room
Grimy bath
Stayed 2 nights in Oct 2023

2/10 Terrible

Graham

Stayed 1 night in Nov 2023

4/10 Poor

Fazia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place
Stayed 1 night in Sep 2023

8/10 Good

Alex

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Terrible stay
I stay away with work a lot and stay in many hotels all over the UK. This is one of the worst hotels I have ever stayed in. The room was very dated with a musty smell about it. The mattress was terrible. I could feel every spring in my back. The only positive was the staff who were both friendly and engaging. Avoid unless you like a reason to have to use a chiropractor!
Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Stayed 1 night in Sep 2023