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"Nice place, friendly staff. I had full board booking. Restaurant buffet was exceptional. Management shall find a way to forbid smoking inside the hotel hallways."

"Old property need update No remote remote control in the room No coffee, no tea no water in the room No phone to call for service or reception Towels very old No hot water "

"All Staff is very friendly Especially mr ahmed sobhy Restaurant need more variety"

"The website is not clear, only military personnel are allowed (if only military personnel are allowed, there is no need to sell the room on this website). It is 20 kilometers away from the city. After waiting, military personnel will come out to explain (and the military is poor in English). On-site refunds are not allowed. I hope that Expedia will clean up such behaviors that waste customer time and energy."

"Great place with historical luxurious vibes "

"Very friendly and professional staff. Breakfast was very good. Room could have been better equipped with toiletries. Loud music in the cafe is a bit disturbing. Overall, the hotel is okay for a couple of days stay."

"Was so amazing and high hospitality, so excelence and best hotel in Ismailia"

"It is very clean. The service & food were perfect. The staff are very friendly & helpful"

"Very bad experience i don’t recommend any one to try this hotel "

"It was a very comfortable,beautiful place to stay. Staff was very helpful and friendly. "

"Excellent location, friendly staff and value for money"

"Friendly staff"