Terrace/patio

Reviews of ACHAT Hotel Stuttgart Airport Messe

ACHAT Hotel Stuttgart Airport Messe
Vor Dem Lauch 20, Stuttgart, BW

Reviews

7.4

Good

Rating 10 - Excellent. 141 out of 666 reviews" "
Rating 8 - Good. 270 out of 666 reviews" "
Rating 6 - Okay. 176 out of 666 reviews" "
Rating 4 - Poor. 55 out of 666 reviews" "
Rating 2 - Terrible. 24 out of 666 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Martin

Restaurant was closed both Sunday and Monday Nothing around as options since in industry area They don’t sell drinks or snacks on property.
Stayed 6 nights in Feb 2024
Response from Achat on 29 Feb 2024
Dear Martin,Thank you for your feedback.We are working on open the restaurant ,everyday but we have lack of stuff.Thank you for your understanding. We hope to welcome you again soon.Your Achat Team

8/10 Good

Philipp

Stayed 1 night in Dec 2023

10/10 Excellent

Alaa

Stayed 2 nights in Dec 2023

6/10 Okay

Kevin

Stayed 6 nights in Nov 2023
Response from Valentin Feigl on 21 Nov 2023
Sehr geehrter Kevin, vielen Dank für Ihre Rückmeldung. Wir freuen uns sehr, dass Ihnen der Aufenthalt im ACHAT Hotel Stuttgart Airport Messe gefallen hat. Die Zufriedenheit unserer Gäste ist sehr wichtig für uns und Ihr Feedback unterstützt uns dabei. Herzlichen Dank dafür!Wir würden uns freuen, wenn wir Sie bald wieder einmal in unserem Haus begrüßen können. Herzliche Grüße, Ihr Team vom ACHAT Hotel Stuttgart Airport Messe

8/10 Good

Magnus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kunne vært litt mere varmmat til frokosten
Stayed 2 nights in Nov 2023
Response from Achat Hotel Stuttgart Airport Messe on 12 Nov 2023
Dear Magnus,Thank you for your feedback.It is very valuable to us to improve our services.We will discuss if it is possible to offer more warm things, next to bacon, sausages, scrambled eggs, hard boiled eggs, bacon and meatballs.We hope seeing you again.Your Achat Stuttgart Airport Messe Team

10/10 Excellent

Olga

Stayed 1 night in Oct 2023
Response from Achat Hotel Stuttgart Airport Messe on 12 Nov 2023
Liebe Olga,vielen Dank, dass Sie uns so positiv bewertet haben.Das gesamte Team hat sich gefreut, da Gästezufriedenheit für uns an erster Stelle steht.Wir hoffen Sie bald wieder bei uns begrüßen zu können.Ihr Achat Hotel Stuttgart Airport Messe

2/10 Terrible

Michael

Stayed 2 nights in Oct 2023
Response from Achat Hotel Stuttgart Airport Messe on 12 Nov 2023
Lieber Michael,vielen Dank, dass Sie sich die Zeit genommen haben uns zu Bewerten.Nur so können wir unsere Leistungen verbessern. An Hand Ihrer Bewertung schließe ich, dass Ihr Aufenthalt nicht zu Ihrer Zufriedenheit war.Dies bedauere ich persönlich sehr.Gerne dürfen Sie sich mit mir unter 071172550 in Verbindung setzen um die Schwachstellen Ihres Aufenthaltes zu erörtern.Mit freundlichen GrüßenChristine Benker Operations Manager rooms and events

10/10 Excellent

Mary M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Great Staff
Thevhotel staff were all very professional, friendly, helpful and overall the best we encountered during our 3 weeks traveling across Europe.
Stayed 2 nights in Oct 2023
Response from Achat Hotel Stuttgart airport Messe on 12 Nov 2023
Dear Mary,Thank you for your positive feedback.The hotel team is happy to hear this, because customer satisfaction is most important to us,We look forward seeing you again.Kind regards your Achat Hotel Stuttgart Airport Messe Team

8/10 Good

Tino

Stayed 1 night in Sep 2023

8/10 Good

Ramon

Stayed 1 night in Aug 2023

4/10 Poor

Terry

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Poor service
Poor service. Bookings we’re missing and they did not want to help even with my name clearly on the screen. Don’t take card payments and not linked to restaurant so meals booked were cancelled and we had to get the tube to another hotel to eat
Stayed 1 night in Aug 2023
Response from VF on 18 Aug 2023
Hello Terry,we are very to hear that you received that bad of a service from us.We are determined, to improve and your feedback helps us to reach that goal.Sadly the restaurant is not under our control, because it is leased to an another company. Thats why we cant link your room to the restaurant and its impossible for us to change their acceptance of card payments.We hope to change this in the future, and would be happy welcoming you again, to show we have changed and have taken your review seriously.With best regardsYour ACHAT Stuttgart Airport Team

10/10 Excellent

Tranell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sufficient
Stay was nice. Just 2 days. Room was hot, but fan was in closet. Shower was beautiful. Everything was clean. Carpet on the room floors, but was ok. Seems like cleaning staff left in a hurry on Monday 31st. Room door across from me was left open since I left at 1215 pm. Saw the cleaning cart in the other side of the hall, so figured they were still around. Went to my car around 10 pm and told counter staff the door was left open. Rm 119. It had not been cleaned. She said she would check. Around midnight, back to my car, door still open. I closed it. I walked to cleaning cart loaded with water and cannot remember what else and saw it was parked next to the supply closet, because that door was wide open. I closed it. Seemed very odd.
Stayed 2 nights in Jul 2023
Response from VF on 18 Aug 2023
Dear Tranell,thanks for your stay in our hotel.We are determined to improve and your review helps us.The situation regarding your room and the cleaning services is really strange and we will take a look into it.Thank you, we appreciate your kind and constructive critisism.With best regards

8/10 Good

Sascha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Für die kurze Unterkunft, war das Hotel Staff sehr freundlich und ganz ok. Allgemein ganz zu Frieden 👍!
Stayed 1 night in Jul 2023
Response from VF on 18 Aug 2023
Hallo Sascha,danke für deinen Aufenthalt in unserem Hause.Gästezufriedenheit ist unser höchstes Gut, deshalb lesen wir immer gerne jedes Feedback.Wir freuen uns darauf dich in der Zukunft wieder bei uns begrüßen zu dürfen und zu beweisen, dass wir uns weiter verbessert haben.Mit lieben Grüßen aus StuttgartDein ACHAT Team

8/10 Good

Graham

Business traveller
Liked: Cleanliness, property conditions & facilities
Hot
The room was very hot - no air conditioning.
Stayed 3 nights in Jun 2023
Response from HD32 on 29 Jun 2023
Dear Graham,Thank you for choosing our ACHAT Hotel Stuttgart Airport Messe and the time to rate us online.We appreciate your positive feedback. The well-being of our guests is very important and your feedback is very valuable for us. Thank you very much.We would be happy to welcome you again at our property. Kind regards, your ACHAT Hotel Stuttgart Airport Messe Team

10/10 Excellent

Cherinet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean,quite ,safe and awesome...totally satisfied
Stayed 1 night in Mar 2023
Response from HD32 on 20 Mar 2023
Dear Cherinet,thank you for your feedback. We are very happy that you enjoyed your stay at ACHAT Hotel Stuttgart Airport Messe. The guest satisfaction is very important to us and your feedback supports us. Thank you very much for your effort!We would be happy to see you soon again at our ACHAT Hotel Stuttgart Airport Messe.Kind regards, your ACHAT Hotel Stuttgart Airport Messe Team

6/10 Okay

Peter R.

Stayed 1 night in Feb 2023

10/10 Excellent

Ciprian Constantin

Stayed 1 night in Oct 2022

6/10 Okay

Elmin

Travelled with family
Liked: Staff & service, property conditions & facilities
Air connection doesn't have and fridge
Stayed 1 night in Jul 2022

4/10 Poor

Shan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel needs a major renovation. The price per night is not worth it.
Stayed 7 nights in Jul 2022
Response from Achat Hotel Stuttgart Airport Messe on 6 Sept 2022
Dear guest, Thank you for your feedback. We are very pleased that you enjoyed your stay at the ACHAT Hotel Stuttgart Airport Messe. Guest satisfaction is very important to us and your feedback helps us to achieve this. Thank you very much! We would be happy to welcome you again soon in our house. Kind regards, Your team from the ACHAT Hotel Stuttgart Airport Messe

10/10 Excellent

Peter

Stayed 1 night in Jun 2022

8/10 Good

katalin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Brief visit, clean room, quick service
Stayed 1 night in Nov 2021

6/10 Okay

Tess

Travelled with family
Liked: Cleanliness, staff & service
I would definitely move this hotels rating to 2 stars if it were me. There isn't anything wrong with it- it's clean enough and fine for a cheap quick stay but I've stayed in motels that were far nicer. The carpet was like sand paper or welcome mat consistency literally. The room was so tiny despite us having chosen a "deluxe double" room. It felt like a closet with a bed and the bed was two twin beds that kept moving away from each other. At least if the sheets kept them together that would have been nice. No coffee machine or soaps or anything, no extra blankets and only 2 pillows. Plus it seemed very outdated maybe built in 60's or 70's. Oh and the booking said free parking but it cost 12 euro and was a very tight fit for an American car
Stayed 1 night in Nov 2021
Response from Achat Hotel Stuttgart Airport Messe on 1 Jul 2022
Dear guest, Thank you for your feedback. We are very pleased that you enjoyed your stay at the ACHAT Hotel Stuttgart Airport Messe. Guest satisfaction is very important to us and your feedback helps us to achieve this. Thank you very much! We would be happy to welcome you again soon in our house. Kind regards, Your team from the ACHAT Hotel Stuttgart Airport Messe

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay
Stayed 1 night in Nov 2021

4/10 Poor

Srebryo

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Only the reception staff was nice and polite. Everything else was extremely awful and durty.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Brintha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean room. Staff very friendly and helpful. Parking in front of the Hotel is no problem.
Stayed 2 nights in Jun 2020
Response from P. Riolo on 25 Jun 2020
Dear Rene , thank you for your feedback. We are very happy that you enjoyed your stay at ACHAT Hotel Stuttgart Airport Messe . The guest satisfaction is very important to us and your feedback supports us. Thank you very much for you effort! We would be happy to see you soon again at our ACHAT Hotel Stuttgart Airport Messe . Kind regards, your ACHAT Hotel Stuttgart Airport Messe Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business stay
The staff were very helpful and kind. A tasty breakfast with good environment.
Stayed 5 nights in Jan 2020
Response from P. Riolo, reception on 4 Feb 2020
Dear Guest, thank you for the great review. We hope to welcome you again some time. Best Regards your Team of the Achat Comfort Airport & Messe Stuttgart

6/10 Okay

Stefan

Liked: Cleanliness, staff & service, room comfort
A nice hotel in the outskirts
This is a relatively basic, but pretty comfortable hotel, completely in German minimalistic, but ergonomic style. Warm, very nice beds, bathroom is OK, comfortable chair and desk, great wifi. Carpets need replacing, but are actually clean, just look a bit overused. Location is also convenient - 5 minutes walking from an U-Bahn station, which takes you directly to the city centre in about 20 minutes. Not so convenient from the airport, because you have to change a few means of transport, but still under 30 minutes away from it - even though it's actually very close to it geographically. The only minor flaws I found were in customer service - but they came from one and the same receptionist, so maybe I just wasn't lucky. First, this person didn't even know about the StuttCard (a special museum and public transport card for tourists) that the hotel advertises to be offering in their website. And second, at check-out he told me I "only" have to pay for the breakfast for 3 days (that I didn't have even once). After I insisted that I haven't had it at all, he said "OK". Strange, isn't it? If somebody else used my room number, he should at least tell me that was the case, check my signature, and decide then. But just "OK"? Very suspicious. Not German at all.
Stayed 3 nights in Dec 2019
Response from your Team of the Achat Comfort Airport & Messe on 29 Jan 2020
Dear guest, thank you kindly for your honest feedback. We are happy you were overall satisfied with your stay. We are aware that our inventory has not aged very well. We are renewing every floor in the coming months step by step. We are very sorry for the confusion regarding the breakfasts. We rechecked your account history. The breakfasts were not booked by the same receptionist as the one that has checked you out. So he was probably just trying to correct the mistake without causing time constraints for you. As for the Stuttcard we have to sincerely apologize. The Stuttcard is not sold at this Hotel as of the time being. The advertisement needs to be corrected as soon as possible. We hope your trip was a successful one and we would be honored to welcome you again if the occasion arises. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Riolo on 30 Jan 2020
Dear Guest, thank you kindly for your review. We are happy you liked our Hotel. We would be happy to welcome you again. Best Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Grest choise for the money! No free parking though.
Stayed 1 night in Nov 2019
Response from P.Riolo, Reception on 30 Jan 2020
Dear Guest, thank you kindly for your great feedback. We are happy you were satisfied with ourt hotel. We would be happy to welcome you again. Best regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Erol Melxcik on 15 Oct 2019
Thank you Mrs, Mr, Thank you for your effort and time to rate us and we hope to see you again

10/10 Excellent

Yordanka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great place for one or two days. Nothing around and a very quiet place. If you have a toddler get a travel cot . The restaurant is very good. The food is delicious.
Stayed 1 night in Aug 2019
Response from Erol Melcik on 15 Oct 2019
Dear Mr. Yordanka, thank you for the good raitng and nice to hear that our Food tasted you we Hope we will se you again

10/10 Excellent

Room

Liked: Property conditions & facilities
The waitress, from Croatia in the bar and restaurant delivered fantastic customer service. She was extremely hard working, made good reccommendations from the food and drink menu, and found time to have good banter with me about my borthday and trip despite being so busy. She even gave me a box of chocolates!! Some of the best service i have ever experienced and will reccommend this hotel to my friends and will stay again!!!
Stayed 3 nights in Aug 2019
Response from Erol MElcik on 15 Oct 2019
Hello dear Mam or Sir Thanks a lot for the Time that you take for us to rate us its a honor to hear something like that we hope to see you again

8/10 Good

PAOTING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Riolo on 1 Feb 2020
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben uns zu bewerten. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Bis zum nächsten Mal. Beste Grüße

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Hotel
It was nice
Stayed 1 night in Jul 2019
Response from P. Riolo, Reception on 30 Jan 2020
Dear Guest, thank you the great review. We are happy your stay with us was satisfactory. Hopefully we will be able to welcome you again. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from P. Riolo, Rezeption on 1 Feb 2020
Sehr geehrter Gast, vielen Dank für die gute Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Es wäre schön Sie wieder begrüßen zu dürfen. Beste Grüße

8/10 Good

Wing Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for one-nite Stay
Simple basic no- frills airport hotel. Quiet area and no restaurant or shopping nearby. Good for transit or one-nite stay
Stayed 1 night in Feb 2019
Response from P. Riolo, Reception on 30 Jan 2020
Dear Wing Keung, thank you kindly for your feedback. Your positive Review will motivate us to increase the quality of our house. We hope you had a good night experience in Stuttgart. Looking Forward to welcome you again. Kind regards

8/10 Good

Gerhard

Liked: Staff & service, room comfort
No frills hotel near the airport
Located in an industrial area, this hotel is ok for a short stay without much expectation on comfort and relaxation. Construction work nearby early in the morning can be bothersome. The restaurant and Breakfast are sub standard and overpriced. Unfortunately there are no nearby restaurant alternatives.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
For quick business stay. Great value for money
Location is 5 minutes by taxi to the airport/messe. The bed was clean&comfortable. Bathroom was old and needs renovation. The basic shampoo & soap bottle - for one time use-were missing. Instead you’re get one large bottle for both use... breakfast and restaurant was great even for dinner. The location is for taxi service only! 15€ to each direction getting to the airport/messe. Great value for money!
Stayed 2 nights in Sep 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from hotel manager on 7 Jun 2018
Thaks Michelle for high score review. You feel comfortable that you enjoyed your stay totally. See you soon, best regards from Stuttgart!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotelmanager on 4 May 2018
Dear guest, thanks for your great review. Hope to see you soon again at our Hotel.

8/10 Good

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just One Night
It was just for my last day in Germany prior to the departure. The staff were patient with my attempt at using my limited German skills and they utilized their English to help. Overall, a good night.
Response from Hotelmanager on 4 May 2018
Thank you for your great review, Rebeca. Hope to see you soon again in our Hotel. Greetings from Stuttgart.

8/10 Good

Roma, Dublin

Liked: Cleanliness, property conditions & facilities, room comfort
Achat (Golden Leaf) Hotel Stuttgart Messe Airport
Very Comfortable and welcoming hotel. Simple but clean and warm(Haribo sweets on pillow upon arrival!) Priced very reasonably and only a 2 minute walk to train straight to centre of Stuttgart. Had a very enjoyable stay Good restaurant and bar also Staff Helpful Rooms clean and comfortable
Stayed 3 nights in Nov 2017
Response from Hotelmanager on 7 May 2018
Dear Roma, thanks for your review. We will work on the mentioned cons. Looking Forward to welcome you again at our Hotel.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at the Golden Leaf
Great place to stay. I have spent time at this property during previous visits to Stuttgart. It is in a safe area, convenient to public transportation, and the personnel are quite friendly. The restaurant is very reasonably priced...for instance, the full breakfast is only 12€. I spent four days on this trip in mid September, and was totally satisfied.
Stayed 4 nights in Sep 2017
Dear Stephen, Thank you for the great review of our hotel and the compliment for your personal! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Golden Leaf Hotel Stuttgart Airport & Messe.

6/10 Okay

Verified traveller

Liked: Staff & service
Close to airport
They had no air conditioning and I had to get fan from the front desk. The food was good and the room was fine.
Stayed 1 night in Jul 2017
Response from Guest Relation on 17 Jul 2017
Dear Guest, Thank you for your stay and your feedback. We do not advertise for air conditioning and it is correct that you can borrow a van for free. Hope to see you again. Golden Leaf Hotel Stuttgart Airport & Messe

4/10 Poor

Simon

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very small and very run down to the point of been dirty
Response from General Manager on 6 Oct 2016
Dear guest, we apologize that we did not fit your expectations concerning the room size and cleanliness. Did you ask your front desk for a room change. On availability we offer an upgrade to our comfort rooms which are much more bigger. Change of carpets and curtains is already finished, change of furniture is in progress. You see we are already in facelift process! Please check our new status during your (hopefully) next stay.

8/10 Good

Hildie, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a quiet area not far from the airport
Staff was very helpful when the requested taxi did not show up
Response from hotelmanager - Golden leaf Hotel Stuttgart on 6 Oct 2016
Dear guest, thanks for your nice feedback. Looking forward to welcome you again at our hotel