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"Very courteous réception member. A tall blond gentleman, he was very knowledgeable and helpful! I hope to come back with my wife."

"Nice clean room. Nice staff. Very good. "

" excellent customer service "

"Our stay was wonderful. Well worth the trek up the mountain!"

"Parking was easy and accessible. Staff was friendly and helpful. "

"Everything was as expected"

"The stay was great"

"This is my goto for stays in Koblenz. Yea, its like a 20 min drive...but it is worth it! The rooms have been upgraded since the last time I was here. They look great. The breakfast buffet is just as I remember it...legendary. The surroundings are serene. Leave your window open and fall asleep to the babbling brook. Never hit the spa yet, but it looks comprehensive. Maybe next time! "

"We arrived late evening, however a staff member was still on site, she was very pleasant and extremely helpful, made us feel “at home”. The castle has been kept very authentic and would be exactly what someone would want to experience in a castle built in 1283, absolutely amazing place. Would recommend anyone to stay. However a couple things we noticed, after dark there are little to no light sources past the main entrance, the grounds where very dark and interior stairways, making navigation of the stairs up to the guest rooms a bit freaky and difficult. Another recommendation would be to have portable fans available for use inside the guest rooms. "