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"Exceptional hospitality and stunning views! We received the warmest welcome we could have ever imagined. A huge thank you to Anja at reception; she made us feel right at home the moment we stepped inside. She truly went above and beyond, ensuring every detail was perfect and even arranging a special surprise for my birthday—a gesture that made our stay unforgettable! The entire team is friendly and professional, but a special shout-out goes to the Chef in the main dining room. As vegans, we sometimes find buffets limiting, but the Chef was incredibly accommodating, preparing a delicious, bespoke vegan meal for our main dish for us almost every evening. Shame the soups, starters (except the salads & obvious steamed mixed vegetables) and desserts (excepts fruits) are all non-vegan. They could have at least prepared 1 cake out out 5 or 7 cakes made as vegan. The facilities are top-notch; the pools and jacuzzis are pristine and well-maintained. There is nothing quite like a morning swim while soaking in those iconic views of Lake Bled and the castle. Highly recommended for anyone looking for a relaxing, high-quality getaway! But there’s no gym so that’s one star less and the vegan selection for dinner buffet. "

"Our stay here was fantastic. We loved the room - bed was incredibly comfy and we had a wonderul view from our balcony. The location was perfect for exploring the city, and the staff were friendly and helpful. Couldn't have asked for more and we will hopefully revisit soon."

"The room was not clean, there was no curtain, the shower broke after every use & the basic amenities in the room were lacking. I wouldn’t stay here again "

"Rooms simple, but clean and comfy beds. Location is fantastic and the breakfast very good. Hotel has a rather clinical / industrial feel throughout. Swimming pool on the top floor is good, however I would avoid the park spa (I am not sure the masseuse are formally trained). I understand the Thai massage on the ground floor is a better choice. Overall, 4 star is about right. 5 stars for location and breakfast, 4 for the rooms and 2 for the spa experience "

"Good"

"The room are clean! And the location is really ideal in terms of walkable distance to everywhere i needed to go during my stay. Breakfast spread is also good as well! Staffs were welcoming and courteous. I had a pleasant stay there!"

"The man on reception was super helpful. We were able to leave our luggage after we checked out until we had to get our train. This is on the quieter part of the lake, but that's what we wanted. We didn't take the breakfast option. "

"We had a one night stayover, staff was helpful and friendly. Hotel is within about 10 min walk from the main station and about 15min from the center. A dog walk along the Drau is also within about 5 to 19 min. Nice rooms, no water kettle though, all in all a good stay."

"Spacious room; very clean hotel with helpful staff. This hotel is only steps from Villach Railway Station making it very convenient for train travel."