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Reviews of Hotel Victoria

3 out of 5
Hotel Victoria
7-9 Rue du Maire Kuss, Strasbourg, Bas-Rhin

Reviews

8.0

Very good

Rating 10 - Excellent. 217 out of 658 reviews" "
Rating 8 - Good. 280 out of 658 reviews" "
Rating 6 - Okay. 107 out of 658 reviews" "
Rating 4 - Poor. 39 out of 658 reviews" "
Rating 2 - Terrible. 15 out of 658 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the mascot of the hotel (a bunny). The hotel was just a short walk from the station. On a busy street (mostly foot traffic) but not noisy at all at night . You can walk everywhere in Strasbourg.
Stayed 2 nights in Mar 2024
Response from VictoCrew on 8 Apr 2024
Thank you for your lovely note :)We look forward to welcoming you back to the Victoria! We'll pass on your friendship to Victor ;)

10/10 Excellent

TADAKAZU

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from VictoCrew on 22 Jan 2024
Merci infiniment de cette superbe note !

10/10 Excellent

TADAKAZU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from VictoCrew on 20 Jan 2024
Merci infiniment de votre jolie note !Au plaisir de vous recevoir à nouveau :)

8/10 Good

Galina

Travelled with family
Liked: Amenities
Stayed 1 night in Jan 2024
Response from VictoCrew on 11 Jan 2024
Merci beaucoup de votre jolie note !Au plaisir de vous recevoir à nouveau

10/10 Excellent

Leyssy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at this hotel. The staff was great. It is located nearby the train station and at a walkable distance from all attractions.
Stayed 1 night in Dec 2023
Response from VictoCrew on 9 Jan 2024
Merci infiniment de votre superbe note , au plaisir de vous recevoir à nouveau :)

10/10 Excellent

Joelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from VictoCrew on 9 Jan 2024
Merci infiniment de votre superbe note , au plaisir de vous recevoir à nouveau :)

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a convenient and walkable location, right near the train station. The staff was super friendly and helpful. We would stay there again!
Stayed 2 nights in Dec 2023
Response from VictoCrew on 30 Jan 2024
Thanks for your great note!We look forward to seeing you again :)#VictoCrew

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2023
Response from VictoCrew on 19 Dec 2023
Merci infiniment Jennifer :)Au plaisir de vous recevoir une prochaine fois

6/10 Okay

José

Travelled with family
Hotel muy bonito, muy cerca de la estación de trenes y ideal para visitar el centro de Estrasburgo. Hotel muy bonito y limpio. Lo único malo fue la ducha, muy pero muy pequeña.
Stayed 2 nights in Nov 2023
Response from VictoCrew on 5 Dec 2023
Gracias por tu comentario, efectivamente nuestras duchas son pequeñas (como puedes ver en las fotos :))

10/10 Excellent

Anthony

Stayed 1 night in Nov 2023
Response from VictoCrew on 9 Jan 2024
Merci infiniment de votre superbe note , au plaisir de vous recevoir à nouveau :)

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victoria Hotel is just a 3 minute walk from the central station. Easily walkable to all attractions and shopping. Loved our “ attic” room on the 5th floor. Was very clean. Staff were very friendly and helpful. Was perfect for my teenage daughter and I. Would highly recommend
Stayed 2 nights in Nov 2023
Response from VictoCrew on 20 Nov 2023
It was also a pleasure to have you with us :) We look forward to welcoming you next time at Victoria :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with a good location
I liked that the hotel is close to the train station. It is on a pedestrian street that is busy during the day. It turned out that the street is a lot less busy at night, which I was glad about (less noisy). The room was super clean and the cleaning staff were friendly. The welcome at the reception desk was neutral. The rest of the time the desk staff were polite.
Stayed 3 nights in Oct 2023
Response from VictoCrew on 26 Oct 2023
Thank you very much for your nice comment,We look forward to welcoming you again to Victo!#VictoCrew

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is about a 3 minute walk from the train station and also a short walk to city centre and attractions. Our room was clean and comfortable. The only downfall is It is on a very busy street so the street below is very loud at all hours of the night but again, you can’t beat the walking distance to the station and everything you will want to see. Check in and out was very simple and I would stay here again.
Stayed 1 night in Sep 2023
Response from VictoCrew on 11 Oct 2023
Ohhhh thank you so much! We are very excited and happy to know that you enjoyed your stay :)Looking forward to welcoming you next time.

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2023
Response from VictoCrew on 21 Sept 2023
Merci beaucoup de cette jolie note :)Au plaisir de vous recevoir à nouveau !

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from VictoCrew on 11 Sept 2023
Merci infiniment de cette super note ! Au plaisir de vous recevoir une nouvelle fois :)

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from VictoCrew on 14 Aug 2023
Merci infiniment de cette note parfaite !Au plaisir de vous recevoir à nouveau :)

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally located, 4 min walking distance from train station, could actually see the train station if standing in front of the hotel building. Room is very clean and looks like new. The twin bed feels a little small. All the receptionists are very polite. I was offered a city map with main attractions marked on it. Excellent customer service.
Stayed 2 nights in Jul 2023
Response from VictoCrew on 27 Jul 2023
Thank you so much for this beautiful review!We look forward to welcoming you again :)

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
This is a small hotel within a very short walking distance of the main train station. It is located on a street with restaurant and shopping options and within walking distance of the city center and cathedral areas. The property is nice, well-kept and very clean. Nice breakfast and very friendly staff for a reasonable price. I would gladly stay at this hotel again. Great job!
Stayed 2 nights in Jul 2023
Response from VictoCrew on 24 Jul 2023
Wooooow, Thank you very much for this comment which makes us so happy!!We will be happy to welcome you again!#VictoCrew

8/10 Good

Stuart

Liked: Staff & service, property conditions & facilities, room comfort
Would stay again but not blown away
The location is great, just across the road and you're in the old town, just round the corner from there and you're at the pretty canels. The receptionist in the afternoon at check-in was outstanding. Really helpful, super friendly and gave lots of great advice and help. The night receptionist however, was the opposite. He had ear buds in and barely acknowledged me at the desk. He was unwilling to help with my request. My room was nice enough, there were some hairs in the sink and on the towels though unfortunately.
Stayed 3 nights in Jul 2023
Response from VictoCrew on 24 Jul 2023
Thank you for your note Stuart, we are sorry that the reception of the night watchman was not the same as that received during the duration of your stay :(Wishing you a nice day.

8/10 Good

Kaloutie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Friendly staff, comfortable bed, great location, bathroom is small but water pressure is good. A/C works great. Will stay again.
Stayed 3 nights in Jul 2023
Response from VictoCrew on 19 Jul 2023
Thank you very much for your great feedback!Wishing you a nice day.#Victocrew

10/10 Excellent

Bret

Liked: Cleanliness, staff & service
Great air conditioning, best I've slept in europe. But a fair number of homeless, mainly closer to the teain station.
Stayed 1 night in Jul 2023
Response from VictoCrew on 11 Jul 2023
Thank you so much! What a superb note!

10/10 Excellent

Therese, Arlington

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Grandkids loved the family room with bunk bed. We had everything we needed and good a.c.. This is not fancy but very pleasant and clean with friendly, helpful staff. The breakfast was very nice too. I would definitely recommend Hotel Victoria!
Stayed 1 night in Jun 2023
Response from VictoCrew on 5 Jun 2023
Oh la la! Thank you so much for all your compliments! We're delighted you enjoyed your stay!We look forward to seeing you next time :)

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So close to the train station! So many dining options and the hotel was cute and clean. We had a room with a bunk and then two twins. Great service, breakfast was good although very busy. Would highly recommend!
Stayed 1 night in May 2023
Response from VictoCrew on 5 Jun 2023
Oh la la! Thank you so much for all your compliments! We're so glad you enjoyed your stay!We look forward to seeing you next time :)

10/10 Excellent

Thi Thanh Phuong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a few minutes walk from strasbourg main train station and 10min walk into the city centre / old town. the hotel has a little lift to take your luggage to your floor, the room was more spacious than i anticipated for a single bed and it had everything that i needed = tv, hairdryer, desk, chair, clothes hangers and rack etc but no kettle. nevertheless, its a great price / value if you only want a place to sleep, shower etc. would book again!
Response from VictoCrew on 5 May 2023
Thank you so much for your wonderful comment!I look forward to welcoming you back :)

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from VictoCrew on 27 Apr 2023
Merci infiniment de cette jolie note !Au plaisir de vous recevoir à nouveau !

10/10 Excellent

Barton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cincinnati Traveler
Very helpful staff. Convenient to the train station and old town.
Stayed 1 night in Mar 2023
Response from VictoCrew on 20 Mar 2023
Thank you very much!We look forward to seeing you again!

10/10 Excellent

novac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine ‼️
Stayed 2 nights in Feb 2023
Response from VictoCrew on 6 Feb 2023
Wooooow ! Thank you so much !

8/10 Good

Nora

Stayed 1 night in Dec 2022
Response from VictoCrew on 30 Dec 2022
Merci Nora de votre superbe note !

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from VictoCrew on 17 Oct 2022
Merci beaucoup de votre jolie note :)Au plaisir de vous recevoir à nouveau

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and charming
Our hotel was booked with plans for 3 adults to be sharing a room. Unfortunately there ended up being only 2 of us. The room had a double/queen sized bed and bunk beds. The bunk beds might’ve been a tough fit for a large adult. The bathroom is tiny. I loved the room, I thought it was charming. My husband felt it was too small. Our views were good as was the location.
The door is the door to the bathroom.
Stayed 1 night in Jul 2022
Response from VictoCrew on 10 Aug 2022
Thank you very much for your comment, all the staff wish you a beautiful day.

10/10 Excellent

keith

Stayed 1 night in Jul 2022

8/10 Good

william

Liked: Staff & service, amenities, property conditions & facilities
The property was acceptable but I must warn people about Taxis at Strasbourg train station. My train from Strasbourg to Basel was cancelled at the last minute. I went to the taxi stand outside station and asked taxi driver would he drive me to Basel he said yes yes no problem BUT in haste to get to my destination I did not ask him the cost. He drove me 80 mile on the motorway to Basel a journey which took 1 hr. and 10 minutes and charged me a whopping €338. I have since check out the fare for my journey with several taxi firms via email from Strasbourg and was giving quotes of €200- €220. I will be taking this further with Strasbourg Tourist office.
Stayed 1 night in Jun 2022
Response from VictoCrew on 7 Jul 2022
Hello, I think we are not affected by this comment unfortunately :(

10/10 Excellent

MANEERAT

Stayed 2 nights in Apr 2022
Response from VictoCrew on 25 Apr 2022
Merci infiniment de cette jolie note ! Au plaisir de vous recevoir à nouveau :)

8/10 Good

Suteu

Stayed 1 night in Mar 2022
Response from VictoCrew on 30 Mar 2022
Merci de cette jolie note :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from VictoCrew on 21 Mar 2022
Merci infiniment de cette jolie note :) En vous souhaitant une belle journée.

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the main station, very friendly staff, clean room with nice view. Comfortable bed.
Stayed 1 night in Nov 2021
Response from VictoCrew on 12 Dec 2021
Hello Nathan, Thank you for your super rating! We look forward to welcoming you again :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, no frills hotel, stayed 1 night before catching a train , good breakfast, room/bathroom was small but decent . Wifi was spotty. Great lady at the front desk, helpful and pleasant.
Stayed 1 night in Nov 2021
Response from VictoCrew on 6 Dec 2021
Hello, Thank you very much for your comment, looking forward to seeing you again!

10/10 Excellent

QIAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Team Victo on 1 Nov 2021
Bonjour, Toute l'équipe vous remercie de nous avoir attribué cette super note !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Team Victo on 1 Nov 2021
Bonjour, Toute l'équipe vous remercie de nous avoir attribué cette super note !

6/10 Okay

Daniel

Travelled with group
One night
The hotel location is good for exploring the city, the street outside is busy till late and noise echoes a lot so if you are a light sleeper this will be a problem, the room is small and basic but has everything necessary for a short stay, the staff was fine, if I find myself back there I would choose another hotel simply due to noise.
Stayed 1 night in Aug 2021
Response from TeamVicto on 25 Aug 2021
Hello, It is true that our establishment is located in a pedestrian street near the station. This offers advantages and disadvantages such as sometimes noise from the street despite the double glazing. Wishing you a beautiful day

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Location is very good, ideal for the train station/center, cheap, fit for purpose,
Stayed 1 night in Aug 2020

8/10 Good

scott

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2020

8/10 Good

scott

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

4/10 Poor

Eugene

Disliked: Staff & service, property conditions & facilities, room comfort
It's a hostal.
This should be called Hostal Victoria. Its a bed and shower. Thats all. Easy walk to train station and not soundproof. We stayed out in the city all day and night because being in the room was not comfortable.
Stayed 2 nights in Nov 2019

8/10 Good

Bethany

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for town centre and got a good rate at last minute.Super friendly and helpful at front desk.Parking very difficult bug they have a reduction at multi story not too far away. Room basic but clean
Stayed 1 night in Dec 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

George

Liked: Cleanliness, staff & service
Lovely staff so friendly and helpful, excellent location!
Stayed 2 nights in Nov 2019