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Reviews of Hotel Diana Dauphine

4 out of 5
Hotel Diana Dauphine
30 Rue de la 1ère Armée, Strasbourg, Bas-Rhin

Reviews

8.4

Very good

Rating 10 - Excellent. 197 out of 502 reviews" "
Rating 8 - Good. 223 out of 502 reviews" "
Rating 6 - Okay. 68 out of 502 reviews" "
Rating 4 - Poor. 6 out of 502 reviews" "
Rating 2 - Terrible. 8 out of 502 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kelly

Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Christmas Markets Hotel
Hotel Diane Dauphine was such an amazing place to stay. The staff was great and accommodating, loved all the littles touches of having hot wine and gingerbread every evening and the breakfast aaa bar far the best I’ve seen at a hotel!
Stayed 3 nights in Dec 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locT
Stayed 1 night in Aug 2022

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight hotel when travelling
Stayed 1 night in Aug 2022
Response from Laura on 12 Aug 2022
Dear Madam Santi, We thank you for taking the time to write us this nice comment. We are pleased to read that you enjoyed your stay with us and we hope to welcome you again. Kind regards, Laura

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
The hotel has perfect location and the staff were super friendly and helpful. The only issue was the internet is very bad in the rooms.
Stayed 2 nights in Jun 2022
Response from Laura on 23 Aug 2022
Dear Madam Abdo,We thank you for choosing the Diana Dauphine hotel and for sharing your experience with us. All our employees work day after day to ensure that our guests' stay is wonderful and relaxing and your satisfaction is the best reward for us who work day after day to offer impeccable service. We hope you had a good chance to discover our beautiful city thanks to our central location.We have also taken note of your comment regarding our internet connection. Our hotel has Wifi and we recently installed fibre-optic in our establishment to offer more comfort to our dear customers. Your comments are valuable to us because we are committed to continually improving the quality of our services and infrastructure, for the comfort of our guests. We will take them into account for future improvements. We are looking forward to welcoming you again very soon, Laura

8/10 Good

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only at the hotel to sleep. Everything was satisfactory and the staff were excellent.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Nawar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An amazing place to stay and visit the magnificent town of Strasbourg.
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Fair deal
Fair value for the nightly price. Really close to the center.
Stayed 2 nights in Aug 2020

10/10 Excellent

Jérémie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2020

8/10 Good

Christos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice hotel
+ Friendly staff, nice clean rooms, quiet area, variety breakfast - Small elevator, poor wifi connection at times
Stayed 4 nights in Nov 2019
Response from Claire on 21 Dec 2019
Dear Guest, We were pleased to welcome you at Diana Dauphine in Strasbourg. You are welcome. Best Regards, Claire Jaeckel Hotel Manager

8/10 Good

Megan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Gutenberg is better :(
It was fine. My room was right next to an elevator shaft and you could hear it all night. The check in process wasn’t smooth either. Breakfast is excellent though.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent, they were always willing to help. The underground parking is tricky due to physical size. If you had a large vehicle you would struggle to negotiate in and out of the car park.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Gabrielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Ursula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strasbourg
Hotel was very clean. People helpful. The elevator takes only 2 people with luggage at one time. Breakfast was very good, nice choices. Close and easy walk to the Cathedral and old town.
Stayed 1 night in Oct 2019

10/10 Excellent

Eugenia

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and modern. We were disappointed to find no parking available. We didn't know that you had to reserve it in advance. Location was excellent. We didn't have breakfast here.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel. There was a language barrier with some staff members but aside from that it was wonderful
Stayed 7 nights in Aug 2019

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location and air conditioner is a plus during heat wave season! The front desk staff was very friendly and helpful. The room is clean and quiet. I will return again.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Easy access - tram stops very close. Wi-Fi is free but very slow and drops out. Staff very friendly and helpful
Stayed 2 nights in Jun 2019

8/10 Good

Pascal

Liked: Cleanliness, staff & service
Stayed 8 nights in May 2019

6/10 Okay

Sam

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was very minimal lighting. There was once lamp in my room, so once the sun set I mostly shuffled around in the dark.
Stayed 1 night in May 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel Friendly helpful staff & great location
Stayed 7 nights in Apr 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very satisfied customer!
My experience at Hotel Diana Dauphine was an extremely favourable one. Was allowed to have an early check in and having requested a quiet room, couldn’t have been more delighted! Comfortable, cosy with lots of nice touches in the bathroom. No hesitation in recommending and extremely good value for money.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great stay.
Great location, walking distance to city centre. Hotel was well furnished with the essentials.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located hotel with Very Poor internet, modern , good breakfast.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Juan Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Alan, Cumbria UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not very close to centre or railway station.
A very noisy group were on the same floor. phoned reception at 12.30 and a man came and all went quiet until between 1.30 and 3am when noise was bad. phoned the 24hr reception several times but no answer.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. Close to lots of activities
Stayed 1 night in Aug 2018
Response from Claire Jaeckel on 7 Oct 2018
Dear Sir, Thank you for your very nice review. Best regards,

10/10 Excellent

Jaemin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Domenica, Durham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and new hotel
The good: close to city centre (10 min walk) Quiet street Nice staff Comfy bed Nice, super clean and new bathroom Great shower The bad: Even though it is a plus that the hotel has parking available (costs 17 euros per night), which is ok because it’s difficult to find a parking spot in the city, the only problem is that the parking garage is tiny, and my husband struggled to park, almost damaged the car. So, be careful when parking and bring a compact car. But all in all.... great place to stay, I would definitely wo back.
Stayed 3 nights in Dec 2017
Response from Claire Jaeckel on 28 Feb 2018
Dear Domenica, What a pleasure it is to read your feedback ! We feel glad to read that you enjoyed your stay and our staff. The "super clean and new bathroom" was renovated in the course of the past year. All in all, we would like to thank you for your feedback and would be honored to welcome you again for a future stay in our lovely city of Strasbourg. Best regards, Claire Jaeckel Hotel Manager

8/10 Good

Daph, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room close to center of town
Hotel w As only a few blocks from station. Staff was very nice. Room was a decent size, but bathroom was a little small. TV was huge! It was pleasant staying here. I would recommend to others.
Response from Jonathan Wanner on 27 Feb 2018
Dear "Daph", We thank you for your review of your stay in our establishment. We are pleased to read that you had a pleasant stay and that you enjoyed the room. We hope to be able to welcome you again to our hotel. Best regards, The Front Desk Jonathan Wanner

8/10 Good

Liisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, bad wifi
The wifi is really poor
Stayed 2 nights in Dec 2017

8/10 Good

Ahmad, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and friendly staff
recommended for all - friendly staff and good location
Stayed 2 nights in Dec 2017

10/10 Excellent

Oory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
better value than what i paid
This hotel is amazing. 2 steps from the old city, the cathedral and Little France. rooms are new, spacious, and very comfortable. breakfast was very good and fresh. i would definitely stay again if in the area.
Stayed 1 night in Nov 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, friendly, modern hotel
A very nice, clean, modern and friendly hotel, and a great, little breakfast. Very close to the center of Strasbourg.
Stayed 1 night in Nov 2017

6/10 Okay

yilmaz, istanbul

Liked: Staff & service
Disliked: Property conditions & facilities
Nice hotel... Poor WI-FI...
Nice hotel. Clean and well-serviced. Little bit far from the center. Poor WI_FI. My mobile phone was not working abroad. I was depended on WI-FI. The hotel's WI-FI was difficult to connect and terribly slow.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with really good proximity to town centre. Tram stop about 4min walk from front door of hotel which will bring you straight to the train station. Best way to see the city and surrounding area is on bike, rental from €6 daily.
Stayed 3 nights in Jul 2017

8/10 Good

YOKE CHOON

Liked: Cleanliness, property conditions & facilities, room comfort
One night stay at Diana Dauphin
Overall the hotel stay was good value. Breakfast was great. Location was good as it was near to tram station and also within walking distance to the city center.