Front of property

Reviews of Hotel Roses

3 out of 5
Hotel Roses
7 Rue De Zurich, Strasbourg, Bas-Rhin

Reviews

8.2

Very good

Rating 10 - Excellent. 106 out of 326 reviews" "
Rating 8 - Good. 169 out of 326 reviews" "
Rating 6 - Okay. 32 out of 326 reviews" "
Rating 4 - Poor. 14 out of 326 reviews" "
Rating 2 - Terrible. 5 out of 326 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carolina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from khalil on 10 Mar 2024
thank you for your note

8/10 Good

Christopher, Calistoga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for Christmas markets.
Stayed 2 nights in Dec 2023
Response from khalil on 10 Mar 2024
Merci and see you soon

10/10 Excellent

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hote Roses
Our stay was amazing! They had good sever and the helped out when we need to go and eat somewhere or to go! We got the suite and we had clean room. The room was nice and ready for us to sleep,talk and eat!
Stayed 3 nights in Dec 2023
Response from khalil on 26 Dec 2023
Thank you Ignacio for your so helpfull and kibnd review we hope to see you soon in our Hotel kind regards

10/10 Excellent

Andrea

Stayed 4 nights in Dec 2023
Response from khalil on 10 Mar 2024
thank you for your review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from khalil on 26 Aug 2023
Thank you for your note kind regards

2/10 Terrible

Nancy

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Kalil on 4 Jul 2023
THANK YOU

10/10 Excellent

EILEEN

Liked: Cleanliness, staff & service, property conditions & facilities
I found the location quiet, but within a 10 minute walk to restaurants and tourist attractions. Breakfast was sufficient and the staff extremely helpful. Would go back again in the future.
Stayed 4 nights in Jun 2023
Response from khalil on 2 Jul 2023
thank you very much for your review and coments we will be very happy to recieve you soon kind regards

10/10 Excellent

Margaryta, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking nearby in garage
Stayed 1 night in Jun 2023
Response from Khalil on 23 Jun 2023
Thank you very much for your review! We hope to see you again sometime soon :)

8/10 Good

Urszula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from khalil on 9 Jun 2023
Thank you so much for your review and note we hope to see you soon

10/10 Excellent

Pierre, Mississauga

Liked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is uniquely designed with everything roses. Tiny quarters but clean, safe and quaint. All a single traveler needs.
Response from khalil on 29 Nov 2022
Thank you so much Penny for your kind review see you soon we hope kind regards

8/10 Good

Lindsay

Stayed 4 nights in Oct 2022

10/10 Excellent

Joseph, Strasbourg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Each room is like a work of art. Fantastic!
Stayed 3 nights in Jul 2022
Response from khalil on 5 Aug 2022
Thank you so much Joseph for your kind and original review we hope to see you soon kind regards

10/10 Excellent

Matus

Stayed 1 night in Feb 2022
Response from khalil on 21 Feb 2022
THANK you Matus for your kind review and note see you soon we hope

10/10 Excellent

Mollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from khalil on 23 Dec 2021
Thank you so much Mollie for your review and we hope to recieve you soon again kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great boutique hotel. Excellent location. Clean. Comfortable. Friendly staff. Definitely recommend.
Stayed 1 night in Dec 2021
Response from khalil on 8 Dec 2021
Thank you so much for your kind review and hope to recieve you soon kind regards

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from khalil on 3 Feb 2020
merci pour votre visite et a tres bientot

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Decent hotel great location
Tiny room but it was clean and location convenient for all sight seeing. Staff was lovely thankyou for having us
Stayed 1 night in Dec 2019
Response from khalil on 30 Dec 2019
Thank you so much for your kind comment we hope to recieve you soon again kind regards

8/10 Good

Babeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from khalil on 27 Nov 2019
Thank you for your kind note we hope to do better the next time

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located right on the edge of the old town and walking to Little France and the cathedral was very convenient. The staff were helpful and friendly.
Stayed 2 nights in Oct 2019
Response from khalil on 21 Oct 2019
thank you so much for your kind comment

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Loud at night
There was shouting in hall and close by rooms the middle of the night multiple times that woke me up. Definitely not sound proof rooms. The evening desk person was incredibly nice and his service was great.
Stayed 2 nights in Oct 2019
Response from kalil on 13 Oct 2019
Sorry for the trouble caused by the other guests and thank you for kind words for the desk

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from khalil on 15 Jul 2019
Thank you for your note kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from khalil on 2 Jul 2019
Thank you so much for your comment see you soon

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent customer service, near restaurant and nightlife.
Stayed 2 nights in Jun 2019
Response from khalil on 23 Jun 2019
Thank you so much for your kind and helpfull comment we hope to recieve you soon in our hotel kind regards

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from khalil on 8 Jan 2019
thank you for your visit

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it!
Great location..,
Stayed 2 nights in Dec 2018
Response from khalil on 8 Jan 2019
thank you for your visit

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel in a fab location
Had a great stay at Hotel Roses. Room, albeit small (esp. the shower), was nice and clean. Staff was friendly and helpful, in particular the 2 ladies who took the morning shift. And location was fab. Would stay again.
Stayed 3 nights in Dec 2018
Response from khalil on 8 Jan 2019
Thank you so much for your kindness and helfull comment kind regards

4/10 Poor

Amy, St. Louis, MO

Disliked: Staff & service, room comfort
Sleeping on the small bed and pillow felt like sleeping on a pile of newspapers. My husband's feet hung off the bed (he's 5'10").
Stayed 1 night in Oct 2018
Response from khalil on 7 Nov 2018
Sorry that your husband is tall

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in time on hotels.com and at front desk differ.
Stayed 1 night in Oct 2018
Response from khalil on 7 Nov 2018
Sorry but hotel .com should change the chech-in time kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from khalil on 7 Sept 2018
MERCI

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Would definitely stay again if back in the area.
Stayed 1 night in Jun 2018
Response from khalil on 21 Jul 2018
Thank you so much We hope so Hope to recieve you again kind regards

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2018
Response from khalil on 11 Dec 2018
merci beaucoup pour votre amabilité a tres bientot

8/10 Good

Sammy, Kaiserslautern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to all the festivities.
We went to Strasbourg during the Capitale de Noël Christmas Market.. The Roses Hotel was in walking distance to all the historical sites and cathedrals. I would strongly recommend this hotel to anyone visiting such a beautiful and historic city.
Stayed 2 nights in Dec 2017

8/10 Good

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The room was very small but clean and the location is great, 6-7 minutes walking distance from the Cathedral. Staff was kind and helpful.
Stayed 4 nights in Nov 2017
thank you so much

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a bit small but probably enough for a single person like me. The bathroom stall on the first nights though were REALLY REALLY tight. Wifi was sporadic ... more off than on during my 4 night stay. Location was excellent. Rooms could benefit from a luggage rack.
Stayed 2 nights in Nov 2017

10/10 Excellent

Pheet Choo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Oct 2017

10/10 Excellent

Elaine, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, walking distance to old town
I chose Hotel Roses because of it's close proximity to old town Strasbourg. It is just outside the old town. It was an easy walk into the old town each day. The hotel is newly-renovated and clean, modern bathrooms, comfortable bed. The hotel staff go out of their way to be friendly and helpful. There is a breakfast served in the front room each morning for a reasonable cost. It is a classic European breakfast with cold cuts, cheese, breads, croissants, coffees, fruit, yogurt, etc. We discovered that the hotel is close to the University, so the neighbourhood surrounding the hotel was packed with restaurants featuring many different cuisines (Greek, Japanese, Chinese, Korean, Vietnamese, Syrian, Lebanese, etc.).
Stayed 3 nights in Sep 2017

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel in a very convenient location. Rooms are small but in good condition.
Stayed 1 night in May 2017
Response from khalil on 9 Jul 2017
thank you a lot hope we see you soon

10/10 Excellent

Carol , Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel close to all there is to see
This small hotel is situated in a quiet area just over the river from the Cathedral and the town. It is in walking distance to Petite France and loads of bars and restaurants. The hotel itself was quiet, nicely decorated with each room having a different colour scheme, and very clean.. Breakfast was good with fruit and yoghurt, ham, cheese and eggs and a selection of breads and croissants. The staff were very pleasant and helpful and we really enjoyed our stay.
Response from khalil on 9 Jul 2017
we thank you so much for your kindness and we hope to recieve you soon kind regards Khalil

6/10 Okay

Darryl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location
We had the suite to fit 4 of us. It was huge and clean. The kitchen had a knife and a spoon but no cooking equipment and no kettle. The location was perfect to access the centre of Strasbourg, 2 minute walk. Hotel staff were not that friendly.

6/10 Okay

Jennifer

Beautiful!
We had a lovely time at the hotel. The room was quite small, but serviceable. Our only complaint would be the spotty wifi, it was difficult to connect to and would disconnect often.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to old town
Walkable to all sights, friendly staff, good breakfast (optional).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Leily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here everytime!
Super cute hotel close to city center. Staff was incredibly nice and offered to keep my bags the day I checked out so I could visit the city without my luggage. Room was clean and comfortable. Walking distance to city center.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strasbourg is a very walkable city. While Hotel Roses isn't centrally located, it's about a 5-7 minute walk a from the Cathedral and Gutenberg Plaza. It was actually quite nice to get away from the tourist area into what is an area populated by university students.

6/10 Okay

Payl

Liked: Cleanliness
Disliked: Staff & service
Small, basic and cheap
Arrived at 14:20 and was told check in time was 15:00, website states 13:00. Staff unattentive and would rather be surfing the net, however, I found this the case throughout Strasbourg where service was an effort and people looked down their nose at you. The hotel is cheap, so you pay for what you get.