Kayaking

Reviews of Island House Hotel

3.5 out of 5
Island House Hotel
6966 Main Street, Mackinac Island, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1000 reviews" "
Rating 8 - Good. 227 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located one block from the Star Line Ferry dock, easy walking distance from downtown shopping and historical sites. Enjoyed the view from the front porch, and the warmth of the fireplace during our visit in the fall. Highly recommend a meal in the 1852 Grill Room.
Stayed 1 night in Oct 2023
Response from Travis on 27 Oct 2023
Glad you were able to enjoy the fireplace in the lobby on a fall day, sounds like the perfect trip!

6/10 Okay

Raye

Travelled with group
Liked: Cleanliness, staff & service
Bathroom very small.
Stayed 1 night in Oct 2023
Response from Travis on 21 Oct 2023
Thank you for staying with us!

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the quaint feel but it was actually updated
Stayed 2 nights in Oct 2023
Response from Travis on 21 Oct 2023
Thank you for your review!

8/10 Good

Jerry

Stayed 1 night in Oct 2023
Response from Travis on 20 Nov 2023
Thank you for your review!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Real nice clean, just a great older hotel.
Stayed 1 night in Oct 2023
Response from Travis on 19 Oct 2023
Thank you for your review!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, easy walk to shopping and dining. Will definitely stay again!
Stayed 2 nights in Oct 2023
Response from Travis on 14 Oct 2023
Thank you for your feedback, we look forward to your next visit!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our beautiful room! Also, didn't realize there was a hot tub there until we checked in, and it was wonderful, especially on the rainy and cold day we had. Very clean, both the hot tub and the room. Definitely would like to stay there again!
Stayed 1 night in Oct 2023
Response from Travis on 14 Oct 2023
Glad to hear that you were able to spend some time relaxing in the hot tub!

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautiful, historic property.
Stayed 1 night in Oct 2023
Response from Travis on 13 Oct 2023
Thank you for your review!

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Travis on 13 Oct 2023
Thank you for your review!

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History of the hotel.
Stayed 3 nights in Oct 2023
Response from Travis on 13 Oct 2023
Thank you for your review!

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
End-of-Season Family Getaway
The hotel is full of history and in a perfect location. The process getting from the ferry to the hotel couldn’t be easier, and the fire pits are such a relaxing end to the day. Our daughter loved the pool, and breakfast at the restaurant was pricey, but good. The mini-fridge was perfect for evening drinks and snacks. Will definitely be back!
Stayed 2 nights in Aug 2023
Response from Travis on 12 Oct 2023
Thank you so much for your review! We are thrilled to hear you enjoyed everything from the luggage transportation to the fires overlooking the harbor in the evening!

8/10 Good

Bill

Travelled with family
Disliked: Amenities
The rooms are definitely ready for upgrades. Bathroom was probably last updated in the 70's. I expected a much nicer room for $500.00 a night. I personally would not stay at this location again until the facility was upgraded.
Stayed 2 nights in Oct 2023
Response from Travis on 10 Oct 2023
We appreciate your feedback!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Travis on 10 Oct 2023
Thank you for your review!

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small, cramped, no place for luggage in the room, bathroom was tiny, no sink in the bathroom, instead the sink was in the bedroom. Staff was great.
Stayed 1 night in Oct 2023
Response from Travis on 10 Oct 2023
Thank you for your review!

10/10 Excellent

Stefanie, Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Travis on 6 Nov 2023
Thank you for your review!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Very top notch.
Stayed 1 night in Oct 2023
Response from Travis on 9 Oct 2023
Thank you for your review!

4/10 Poor

sue

Liked: Staff & service
Disliked: Cleanliness
Nice staff but overpriced and subpar rooms. Bedding torn and stained. A real disappointment after high expectations.
Stayed 2 nights in Oct 2023
Response from Travis on 9 Oct 2023
Thank you for your feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience!
Normally we stay at another hotel (think colorful equine), but they were full. It was fortunate for us because we LOVED the Island House! So much history. So lovely. Such wonderful old-time service. So close to all the action yet just down the block so not exposed to the wandering masses. The views from the room and the front porch were amazing! The pool and hot tubs were clean and relaxing (75 and sunny on Oct.2nd!). Service at the restaurant was fabulous and I truly believe they served the most delicious whitefish I have ever tasted. This is our new first choice option for Mackinaw Island lodging.
Stayed 2 nights in Oct 2023
Response from Travis on 9 Oct 2023
Thank you for your review, we are so happy you found us and look forward to your next visit!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Travis on 7 Oct 2023
Thank you for your review!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Travis on 27 Oct 2023
Thank you for your review!

10/10 Excellent

Suanne, Kenosha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful stay at the Island House! The property was impeccable. From the lobby to the room to the pool and hot tub, everything smelled so fresh and clean which is really important to me! The location is perfect - close to downtown and hiking trails. The view from the front porch is glorious. I would not hesitate to stay here again! Well done, Island House! 😊
Stayed 2 nights in Oct 2023
Response from Travis on 7 Oct 2023
Thank you so much for your feedback, we hope to see you again soon!

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great staff and service and wonderful location- walkable and they deliver your luggage to and from the ferry. Couldn’t be better!
Stayed 1 night in Oct 2023
Response from Travis on 6 Oct 2023
Thank you for your review, we hope to see you again soon!

6/10 Okay

Gary

Liked: Cleanliness, staff & service, room comfort
Room was small with a very loud air conditioner…like sleeping next to a 747 ready for takeoff.
Stayed 2 nights in Sep 2023
Response from Travis on 6 Oct 2023
We appreciate your feedback. We ask that guest please bring any issues to our attention during your stay so that we can do everything we can to make your stay an enjoyable one.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
We love this Hotel. It is beautiful and at the end of the street, so away from the busy center. We love sitting in the rocking chairs watching the sun set on the balcony. The rooms are very clean and the staff were very nice. I can't wait to go back!!!
Stayed 2 nights in Oct 2023
Response from Travis on 5 Oct 2023
Thank you for your review, we look forward to your next visit!

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Travis on 5 Oct 2023
Thank you for your review!

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Travis on 3 Oct 2023
Thank you for your review!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Travis on 30 Sept 2023
Thank you for your review!

8/10 Good

Vicki

Travelled with partner
Liked: Property conditions & facilities
The Island House has a beautiful location, lakefront and close to the town for restaurants and shopping. It is a gem of a property. The hotel policies could use some updating, I.e., you have to request housekeeping services each day before 10am, instead of the hotel providing it automatically. Coffee is not available in the lobby until 8am. Maybe they should consider having it available at 6am.
Stayed 3 nights in Sep 2023
Response from Travis on 26 Sept 2023
We appreciate the feedback and hope to see you again soon!

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Getaway
The hotel is relaxing, right on the water. Great getaway.
Stayed 2 nights in Sep 2023
Response from Travis on 26 Sept 2023
Thank you for your review!

10/10 Excellent

Mike, Traverse City

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, helpful and outgoing
Stayed 1 night in Sep 2023
Response from Travis on 24 Sept 2023
Thank you for your review!

10/10 Excellent

James, Munster

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I received a vip upgraded room for my expedia membership.
Stayed 1 night in Sep 2023
Response from Travis on 22 Sept 2023
Thank you for your review!

8/10 Good

Linda

Stayed 1 night in Sep 2023
Response from Travis on 23 Sept 2023
Thank you for your review!

10/10 Excellent

jerald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff!!
Stayed 1 night in Sep 2023
Response from Travis on 22 Sept 2023
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Travis on 22 Sept 2023
Thank you for your review!

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The visit to Mackinaw Island was fantastic and the stay at Island House was fantastic. It is a charming property with an interesting history. It was conveniently located and had excellent amenities (bike rental, swimming pool, restaurant, outdoor seating, firepit, etc.) onsite.
Stayed 2 nights in Sep 2023
Response from Travis on 22 Sept 2023
Thank you for your feedback, we are thrilled to hear that you enjoyed our many onsite amenities!

6/10 Okay

Walter, New Berlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It's history, beautiful landscaping, flowers, staff, location
Stayed 3 nights in Sep 2023
Response from Travis on 21 Sept 2023
We are happy to hear that you enjoyed so many aspects of your stay!

10/10 Excellent

Frona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4th floor slanted ceilings
Beautiful hotel, however, my husband and I and our friends are fairly tall and the fourth floor ceilings were slanted so somebody had to crouch, while getting in and out of bed… Something to be aware of
Stayed 2 nights in Sep 2023
Response from Travis on 21 Sept 2023
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

jerald

Travelled with partner
Very friendly staff
Stayed 1 night in Sep 2023
Response from Travis on 21 Sept 2023
Thank you for your review!

8/10 Good

Linda

Liked: Cleanliness, staff & service
Beautiful Views, Fantastic Location
Beautiful property, amazing location, lovely lobby area. Rooms are basic but livable. The views from the porch are the highlight!
Stayed 3 nights in Sep 2023
Response from Travis on 21 Sept 2023
Thank you for your feedback, we hope to see you again soon!

4/10 Poor

Stephanie

Stayed 1 night in Sep 2023
Response from Travis on 7 Oct 2023
Thank you for your review. We ask that guests please bring any concerns to our attention during your time with us so we can do everything possible to ensure your stay is an enjoyable one.

10/10 Excellent

Gregory

Liked: Property conditions & facilities
Excellent staff and property !
Stayed 3 nights in Sep 2023
Response from Travis on 18 Sept 2023
Thank you for your review!

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Travis on 18 Sept 2023
Thank you for your review!

10/10 Excellent

carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The pool was warm and clean. The on site restaurant was amazing.
Stayed 2 nights in Sep 2023
Response from Travis on 18 Sept 2023
Thank you for your review, we are thrilled to hear that you enjoyed our pool and on site restaurant!

10/10 Excellent

Travis, Little Elm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Travis on 6 Oct 2023
Thank you for your review!

10/10 Excellent

James F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming old history, historic ambience. Stayed on the fourth floor. Lots stairs but we always need the excersise. Get a room 3rd or below if your not a fan of stairs.
Stayed 2 nights in Sep 2023
Response from Travis on 18 Sept 2023
Thank you for your review!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Sep 2023
Response from Travis on 13 Sept 2023
Thank you for your review!

10/10 Excellent

Jeanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Travis on 13 Sept 2023
Thank you for your review!

10/10 Excellent

Riva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Travis on 1 Oct 2023
Thank you for your review!

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Travis on 13 Sept 2023
Thank you for your review!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents and I stayed 4 nights for our annual trip to the Island. It was our first time staying at the Island House and it was wonderful! The atmosphere was so relaxing and inviting. The unique amenities such as the chimineas out on the front lawn were perfect for sitting around to enjoy a fire and take in the night air. The pool and outdoor hot tube were also very relaxing.
Stayed 4 nights in Sep 2023
Response from Travis on 27 Oct 2023
Thank you for your review, we hope to see you again soon!