4/10 Poor
Mariia
Travelled with family
28 Feb 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It supposed to be a very close comfortable stay, but it turned out as a worse place we have ever stayed. First of all they gave us a dirty room. When I say dirty, it means that the room wasn't prepared at all for stay. After our complain they apologized politely and changed the room. The overall problem of this place is that they are very unorganized! In both rooms there were no shampoo, conditioners, even no soap! The room was cold, something didn't work, and we weren't provided with blanket until we asked. Instead of liquid soap there was only water! As it was presented in some site that they have a continental breakfast, but it turned out that they have the only vegan breakfast. The day we wanted to try it, nobody in the morning was in the kitchen to help us with that and we just went to resort that located 5 minutes away. And the last but not least is absolutely "no walls" between rooms. You could hear even if somebody is farting. And I'm not kidding here. We could not sleep for the all time we stayed there, because someone was talking, someone was listening to the music, etc. You could hear EVERYTHING! Overall, I don't recommend this place to anyone even though the staff was pleasant.
Mariia
Stayed 3 nights in Feb 2020