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Reviews of Econo Lodge Inn & Suites Lodi - Wine Country Area

2 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 124 out of 588 reviews" "
Rating 8 - Good. 194 out of 588 reviews" "
Rating 6 - Okay. 129 out of 588 reviews" "
Rating 4 - Poor. 82 out of 588 reviews" "
Rating 2 - Terrible. 59 out of 588 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the amazing staff I had an awesome stay and would definitely book again
Stayed 2 nights in Apr 2024

6/10 Okay

ana

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Manager on 25 Apr 2024
Dear Ana,Thank you for taking the time to share your feedback following your recent stay at Econo Lodge Inn and Suites Wine Country Lodi.We appreciate your honest review and apologize for any aspects of your stay that did not meet your expectations. Your feedback is invaluable to us as we continuously strive to improve our services.If there are specific areas where you believe we can enhance our guest experience, we would love to hear more details so that we can address them promptly.We hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future.Warm regards,Econo Lodge Inn and Suites Wine Country Lodi Management Team

8/10 Good

Hildi

Liked: Cleanliness, staff & service, property conditions & facilities
Room was not set up for 2nd night no coffee trash not dumped no new towels
Stayed 2 nights in Mar 2024
Response from Manager on 20 Mar 2024
Dear [Guest's Name],Thank you for choosing to stay with us at Econo Lodge Inn and Suites. We greatly appreciate your feedback and are glad to hear that you enjoyed your overall experience.However, we sincerely apologize for the oversight regarding the setup of your room for your second night. It is our priority to ensure that each guest has a comfortable and enjoyable stay, and we regret any inconvenience caused by the lack of coffee, unemptied trash, and absence of fresh towels.Please rest assured that we have addressed these concerns with our housekeeping team to prevent similar issues from occurring in the future. Your feedback is invaluable to us as it helps us improve our services and provide a better experience for all our guests.We truly value your patronage and hope to have the opportunity to welcome you back for a flawless stay in the near future. If there is anything else we can do to make your next visit more enjoyable, please do not hesitate to let us know.Thank you again for your feedback and for choosing Econo Lodge Inn and Suites.Warm regards,

10/10 Excellent

Mario G

Travelled with family, Travelled with partner, Travelled with group
This is one the good places to stay if you visit Lodi Ca Great hotel and clean rooms. Staff service unique like no others.
Stayed 1 night in Jan 2024
Response from Manager on 14 Feb 2024
Dear Mario,Thank you for choosing to stay at the Econo Lodge Inn and Suites Wine Country Lodi. We appreciate you taking the time out of your day to share your feedback with us. We are glade you found our rooms cleans and staff unique. Should your plans find you in Lodi in the future, we look forward to welcoming you back again.

10/10 Excellent

Terrence

Stayed 1 night in Jan 2024
Response from Manager on 18 Jan 2024
Dear Terrence,Thank you for choosing Econo Lodge Inn and Suites for your recent stay! We are thrilled to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we appreciate your positive feedback.We look forward to welcoming you back for another great stay in the future. If there's anything specific you loved about your experience or if you have any preferences for your next visit, please feel free to share them with us. We're here to make your future stays just as enjoyable.Once again, thank you for choosing us, and we can't wait to have you back!Best regards,Econo Lodge Inn and Suites Wine Country Lodi Management

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The prices are fairly decent for a nights stay. The room I had was nice, nicer than it was when I stayed over two years ago. I don't have an issue with a staff member,I believe he is the Manager. His work ethics SUCK! He was rude and harassed me about wither or not the person who was with me was staying or not. I told him several times that it was only me and my dog staying. There wasn't any mention of a $60 deposit before I booked and prepaid. Then upon leaving the lobby, he asked me again more rudely this time if the other person was staying and once again I said no sir it's just me. I get out the door and start heading towards my room he comes out the door and yells at me that my guest cannot go with me to my room. Excuse me, but when can a guest (especially one who was there just to help me with my luggage and make sure I got to my room safely because I was beyond exhausted and not feeling well not allowed to come visit me) He wasn't staying. Then he says you didn't say you had a dog that's $20 more dollars. I looked at him and said not only did I not mention it twice that I have a dog,but he was in there both times I was in there and he's a service animal you cannot charge me for him. I don't think his attitude and rudeness towards me was right in any way. I didnt do anything wrong to be treated that way. Did I get treated like that because I had no make up on to hide the paleness of my skin or the fact that I don't have any eyebrows or any teeth, all due to an illness?
Stayed 1 night in Jan 2024
Response from Manager on 18 Jan 2024
Dear valued guest,Thank you for taking the time to share your feedback. We appreciate your positive comments about the room and the improvements since your last visit. We sincerely apologize for any inconvenience caused by the misunderstanding regarding the deposit and additional charges.Our goal is to provide exceptional service to all our guests, and we are truly sorry to hear about your experience with our staff member. This behavior does not align with our standards, and we will address the matter promptly to ensure it doesn't happen again in the future.We understand the importance of clear communication and the need for a welcoming atmosphere. Rest assured, your concerns will be thoroughly investigated, and appropriate measures will be taken.We value your business and hope you consider giving us another chance to provide you with a more positive experience in the future. If you have any further concerns or if there's anything we can do to make it right, please feel free to reach out to us directly.Thank you for bringing this to our attention.Sincerely,Econo Lodge Inn and Suites Wine Country Lodi Management

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on 18 Jan 2024
Dear Teresa,Thank you for choosing Econo Lodge Inn and Suites for your recent stay! We are thrilled to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we appreciate your positive feedback.We look forward to welcoming you back for another great stay in the future. If there's anything specific you loved about your experience or if you have any preferences for your next visit, please feel free to share them with us. We're here to make your future stays just as enjoyable.Once again, thank you for choosing us, and we can't wait to have you back!Best regards,Econo Lodge Inn and Suites Wine Country Lodi Management

2/10 Terrible

Syimyk

Stayed 1 night in Dec 2023
Response from Manager on 18 Jan 2024
Dear Syimyk,Thank you for taking the time to share your feedback about your recent stay at Econo Lodge Inn and Suites Wine Country Lodi. We sincerely apologize that your experience did not meet your expectations, and we appreciate your honesty in bringing this to our attention.Your feedback is invaluable to us as we continuously strive to improve our services. We would like to assure you that we are taking immediate steps to address the issues you encountered to ensure a more positive experience for our future guests.We understand that your recent stay may not have been as enjoyable as we would have liked, and we genuinely regret any inconvenience caused. Despite this, we would like to express our gratitude for choosing our hotel, and we hope you consider giving us another opportunity to provide you with the excellent service and comfort you deserve.Please feel free to reach out to us directly if you have any specific concerns or if there's anything we can do to make amends for your previous stay. We would love the chance to make it right and welcome you back for a much-improved experience in the future.Thank you for your understanding, and we look forward to the possibility of hosting you again.Warm regards,Econo Lodge Inn and Suites Wine Country Lodi Management

10/10 Excellent

wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 18 Jan 2024
Dear Wen,Thank you for choosing Econo Lodge Inn and Suites for your recent stay! We are thrilled to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we appreciate your positive feedback.We look forward to welcoming you back for another great stay in the future. If there's anything specific you loved about your experience or if you have any preferences for your next visit, please feel free to share them with us. We're here to make your future stays just as enjoyable.Once again, thank you for choosing us, and we can't wait to have you back!Best regards,Econo Lodge Inn and Suites Wine Country Lodi Management

6/10 Okay

William

Liked: Cleanliness, staff & service
It was ok
Stayed 1 night in Dec 2023
Response from Manager on 18 Jan 2024
Dear William,Thank you for taking the time to share your feedback about your recent stay at Econo Lodge Inn and Suites Wine Country Lodi. We sincerely apologize that your experience did not meet your expectations, and we appreciate your honesty in bringing this to our attention.Your feedback is invaluable to us as we continuously strive to improve our services. We would like to assure you that we are taking immediate steps to address the issues you encountered to ensure a more positive experience for our future guests.We understand that your recent stay may not have been as enjoyable as we would have liked, and we genuinely regret any inconvenience caused. Despite this, we would like to express our gratitude for choosing our hotel, and we hope you consider giving us another opportunity to provide you with the excellent service and comfort you deserve.Please feel free to reach out to us directly if you have any specific concerns or if there's anything we can do to make amends for your previous stay. We would love the chance to make it right and welcome you back for a much-improved experience in the future.Thank you for your understanding, and we look forward to the possibility of hosting you again.Warm regards,Econo Lodge Inn and Suites Wine Country Lodi Management

10/10 Excellent

Abdul K.

Stayed 2 nights in Dec 2023
Response from Manager on 18 Jan 2024
Dear Abdul,Thank you for choosing Econo Lodge Inn and Suites for your recent stay! We are thrilled to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we appreciate your positive feedback.We look forward to welcoming you back for another great stay in the future. If there's anything specific you loved about your experience or if you have any preferences for your next visit, please feel free to share them with us. We're here to make your future stays just as enjoyable.Once again, thank you for choosing us, and we can't wait to have you back!Best regards,Econo Lodge Inn and Suites Wine Country Lodi Management

10/10 Excellent

Abdul.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 18 Jan 2024
Dear valued guest,Thank you for choosing Econo Lodge Inn and Suites for your recent stay! We are thrilled to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we appreciate your positive feedback.We look forward to welcoming you back for another great stay in the future. If there's anything specific you loved about your experience or if you have any preferences for your next visit, please feel free to share them with us. We're here to make your future stays just as enjoyable.Once again, thank you for choosing us, and we can't wait to have you back!Best regards,Econo Lodge Inn and Suites Wine Country Lodi Management

4/10 Poor

Ramiro

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 18 Jan 2024
Dear Ramiro,Thank you for taking the time to share your feedback about your recent stay at Econo Lodge Inn and Suites Wine Country Lodi. We sincerely apologize that your experience did not meet your expectations, and we appreciate your honesty in bringing this to our attention.Your feedback is invaluable to us as we continuously strive to improve our services. We would like to assure you that we are taking immediate steps to address the issues you encountered to ensure a more positive experience for our future guests.We understand that your recent stay may not have been as enjoyable as we would have liked, and we genuinely regret any inconvenience caused. Despite this, we would like to express our gratitude for choosing our hotel, and we hope you consider giving us another opportunity to provide you with the excellent service and comfort you deserve.Please feel free to reach out to us directly if you have any specific concerns or if there's anything we can do to make amends for your previous stay. We would love the chance to make it right and welcome you back for a much-improved experience in the future.Thank you for your understanding, and we look forward to the possibility of hosting you again.Warm regards,Econo Lodge Inn and Suites Wine Country Lodi Management

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 18 Jan 2024
Dear Irma,Thank you for choosing Econo Lodge Inn and Suites for your recent stay! We are thrilled to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we appreciate your positive feedback.We look forward to welcoming you back for another great stay in the future. If there's anything specific you loved about your experience or if you have any preferences for your next visit, please feel free to share them with us. We're here to make your future stays just as enjoyable.Once again, thank you for choosing us, and we can't wait to have you back!Best regards,Econo Lodge Inn and Suites Wine Country Lodi Management

4/10 Poor

Thomas

Stayed 1 night in Dec 2023
Response from Manager on 18 Jan 2024
Dear Thomas,Thank you for choosing Econo Lodge Inn and Suites for your recent stay! We are thrilled to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we appreciate your positive feedback.We look forward to welcoming you back for another great stay in the future. If there's anything specific you loved about your experience or if you have any preferences for your next visit, please feel free to share them with us. We're here to make your future stays just as enjoyable.Once again, thank you for choosing us, and we can't wait to have you back!Best regards,Econo Lodge Inn and Suites Wine Country Lodi Management

4/10 Poor

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
In the middle of homeless encampment. Tons of unaddressed repairs. Tv not working. Bullet dents in door
Stayed 1 night in Dec 2023
Response from Manager on 12 Dec 2023
Dear [Guest's Name],Thank you for bringing your concerns to our attention. We take guest feedback seriously and are sorry to hear about the challenges you experienced during your stay. We would like to assure you that the safety and comfort of our guests are our top priorities.We are genuinely concerned about the issues you mentioned, such as the TV not working, unaddressed repairs, and the mention of bullet dents in the door. This is not the standard we aim to uphold at Econo Lodge Inn and Suites Lodi Wine Country.Additionally, we understand the importance of maintaining a safe and secure environment for all our guests, and we will work diligently to address any concerns related to the surrounding area.We sincerely apologize for any inconvenience you may have faced and appreciate your patience as we investigate and address these issues. Please feel free to reach out directly with any further information or concerns.Thank you for choosing Econo Lodge Inn and Suites Lodi Wine Country. We hope to have the opportunity to better serve you in the future.Best regards,Econo Lodge Inn and Suites Lodi Wine Country

10/10 Excellent

Johanna

Travelled with family
Liked: Amenities
Staff was great
Stayed 1 night in Dec 2023
Response from Manager on 12 Dec 2023
Dear Johanna,Thank you so much for your kind words! We're thrilled to hear that you loved your stay at Econo Lodge Inn and Suites Lodi Wine Country, and we greatly appreciate your positive feedback about our staff. We strive to provide exceptional service, and it's always rewarding to know that our efforts have made a positive impact on our guests.If there's anything specific you enjoyed about your stay or if you have any suggestions for improvement, please feel free to share. We value your input and are always looking for ways to enhance the guest experience.We hope to have the pleasure of welcoming you back to our hotel in the future. Safe travels!Warm regards,Econo Lodge Inn and Suites Lodi Wine Country

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk guys
Clean comfortable room..service was amazing..only drawback was every tv channel tried to charge me...but they offered to switch for a working tv room
Stayed 1 night in Dec 2023
Response from Manager on 12 Dec 2023
Dear Paul,Thank you for taking the time to leave us a positive 5/5 review! We are delighted to hear that you found your room clean and comfortable, and that our service exceeded your expectations.We appreciate your feedback regarding the issue with the TV channels. We apologize for any inconvenience this may have caused. It's great to hear that our team was quick to address the situation by offering to switch your room for a working TV. We strive to provide solutions promptly and ensure our guests have a comfortable stay.Your comments are invaluable to us, and we look forward to serving you again in the future. If you have any further suggestions or feedback, please don't hesitate to share it with us. We appreciate your business and hope to welcome you back to Econo Lodge Inn and Suites Lodi Wine Country soon.Best regards,Econo Lodge Inn and Suites Lodi Wine Country

8/10 Good

Hugo

Stayed 1 night in Nov 2023
Response from Manager on 18 Jan 2024
Dear Hugo,Thank you for choosing Econo Lodge Inn and Suites for your recent stay! We are thrilled to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we appreciate your positive feedback.We look forward to welcoming you back for another great stay in the future. If there's anything specific you loved about your experience or if you have any preferences for your next visit, please feel free to share them with us. We're here to make your future stays just as enjoyable.Once again, thank you for choosing us, and we can't wait to have you back!Best regards,Econo Lodge Inn and Suites Wine Country Lodi Management

10/10 Excellent

Erik

Stayed 1 night in Nov 2023
Response from Manager on 18 Jan 2024
Dear Erik,Thank you for choosing Econo Lodge Inn and Suites for your recent stay! We are thrilled to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we appreciate your positive feedback.We look forward to welcoming you back for another great stay in the future. If there's anything specific you loved about your experience or if you have any preferences for your next visit, please feel free to share them with us. We're here to make your future stays just as enjoyable.Once again, thank you for choosing us, and we can't wait to have you back!Best regards,Econo Lodge Inn and Suites Wine Country Lodi Management

4/10 Poor

Fernando

Business traveller
Liked: Staff & service
free car wash??
Stayed here for one night for a business trip, was hoping that i wouldn't have any complaints for how decent this property is. I was out for the night and left my vehicle parked with no warning as to there being any sprinklers, today this may sound funny with the rainy weather but not for someone who just washed their vehicle. I reported this to the front desk receptionist in which they sounded confused as to why I was letting them know this but they offered no help. The floors could've had more cleaning done to them along with their bathtub to top it off, otherwise the location and price were fair.
Stayed 1 night in Nov 2023
Response from Manager on 12 Dec 2023
Dear Fernando,Thank you for taking the time to share your feedback with us. We appreciate your honest review and are pleased to hear that you found our location and pricing to be fair for your business trip.We sincerely apologize for any inconvenience caused by the sprinklers near the parking area. We understand the frustration of having just washed your vehicle, and we regret that our front desk staff may not have provided the assistance you were expecting. Your concerns have been noted, and we will use this feedback to improve our communication and service in the future.Additionally, we apologize for any lapses in cleanliness you experienced with the floors and bathtub. We strive to maintain a high standard of cleanliness, and we will address this with our housekeeping team to ensure that we meet and exceed our guests' expectations.We value your business and hope that you will consider staying with us again in the future. If there's anything specific you would like us to address or if you have further feedback, please feel free to contact us directly. We appreciate the opportunity to enhance our guest experience.Thank you for choosing Econo Lodge Inn and Suites Lodi Wine Country.Best regards,Econo Lodge Inn and Suites Lodi Wine Country

6/10 Okay

Kevin

Stayed 1 night in Oct 2023

8/10 Good

Omar

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Econo Lodge Inn and Suites Wine Country Lodi on 21 Oct 2023
Dear Omar,Thank you for choosing Econo Lodge Inn and Suites Wine Country Lodi for your recent stay. We are thrilled to hear that you had a great experience with us. Your feedback is invaluable, and it's our pleasure to share it with our team.We look forward to the opportunity to welcome you back in the near future. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know.Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, and well-lit. I couldn’t figure out the television at all. Close to other amenities in town.
Stayed 1 night in Oct 2023
Response from Manager on 12 Oct 2023
Dear valued guest,Thank you for choosing Econo Lodge Inn and Suites Wine Country Lodi for your recent stay, and for sharing your valuable feedback with us. We are delighted to hear that you found our accommodations clean, comfortable, and well-lit. Guest satisfaction is our top priority, and it's always rewarding to know that we have met your expectations in these areas.We apologize for any inconvenience you experienced with the television in your room. We understand that technology can sometimes be challenging, and we will certainly look into the issue to ensure that future guests have a smoother experience. In the future, please don't hesitate to reach out to our front desk for assistance with any room amenities; our team is always ready to help.Our convenient location near other town amenities is one of the features we take pride in, and we're glad to hear that it added to your overall experience.Your feedback is invaluable to us, and it helps us continually improve our services. We are committed to providing a pleasant and hassle-free stay for all our guests, and your input plays a significant role in achieving that goal.We hope to have the pleasure of welcoming you back to Econo Lodge Inn and Suites Wine Country Lodi in the future. If there is anything else you'd like to share or any specific aspects you feel we could enhance, please feel free to let us know. Your satisfaction is our mission.Thank you again for staying with us, and we look forward to serving you again soon.Warm welcomes, Econo Lodge Inn and Suites Wine Country Lodi

2/10 Terrible

DEE

Did not have my reservation from Expedia and had to call and get verbal approval. Only had second floor room wit no elevator and we are both disabled.
Stayed 2 nights in Sep 2023
Response from Manager on 26 Sept 2023
Dear Dee,Thank you for taking the time to share your recent experience at Econo Lodge Inn and Suites Lodi Wine Country. We deeply regret that your stay with us did not meet your expectations, and we sincerely apologize for the inconvenience you encountered.First and foremost, we apologize for the reservation issue you encountered upon arrival. We understand how frustrating this must have been, especially after a long journey. This oversight is not reflective of the level of service we strive to provide, and we will be investigating this matter further to ensure it does not happen again in the future.Regarding the room assignment on the second floor without an elevator, we understand the challenges this presented, especially for guests with mobility issues. We truly regret any discomfort this caused you both. We will take your feedback into consideration and work towards finding better solutions for guests with accessibility needs.Your feedback is incredibly valuable to us, as it helps us identify areas where we can improve our service and facilities. We are committed to making necessary changes to ensure a more seamless and accommodating experience for all our guests.Once again, we are deeply sorry for your less than satisfactory experience with us, and we hope you will consider giving us another chance to provide you with the exceptional service and comfort that you deserve on your next visit to Lodi Wine Country.Warm regards,Econo Lodge Inn and Suites Lodi Wine Country

6/10 Okay

Lieu

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Econo Lodge Inn and Suite Wine Country Lodi on 21 Oct 2023
Dear Lieu,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Econo Lodge Inn and Suites Wine Country Lodi. Your satisfaction is our top priority, and we're delighted that you had a positive experience.We greatly appreciate your kind words and feedback. It's always motivating for our team to know that our guests had a comfortable and enjoyable stay. If you have any more insights or suggestions to share, please don't hesitate to reach out.We look forward to the opportunity of hosting you again in the future and providing you with another great experience.Warm regards,

8/10 Good

Desire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Manager on 26 Sept 2023
Dear Desire,Thank you so much for taking the time to share your feedback and for choosing Econo Lodge Inn and Suites Lodi for your recent stay. We are thrilled to hear that you had an enjoyable experience and that you would consider staying with us again in the future!Your 8/10 rating means a lot to us, and we're always striving to improve and provide even better accommodations and service to our valued guests like you. Your feedback motivates us to continue delivering excellent hospitality.We look forward to welcoming you back on your next visit to Lodi. Whether you're here for business or leisure, we'll be ready to make your stay just as comfortable and enjoyable as this one.If you have any special requests or preferences for your next stay, please don't hesitate to let us know in advance, and we'll do our best to accommodate them.Once again, thank you for choosing Econo Lodge Inn and Suites Lodi, and we can't wait to have you as our guest again soon!Warm regards,Econo Lodge Inn and Suites Lodi

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
When I checked in, the fellow at the desk told me room #223 is on the 1st floor, but it was on the 2nd. I was surprised he didn't know. The fence next to the property had dead vines that looked bad. The room was clean and comfortable.
Stayed 1 night in Jul 2023
Response from The Management Team at EconoLodge Inn and Suites W on 25 Jul 2023
Dear Christine,Thank you for sharing your feedback about your recent stay at EconoLodge Inn and Suites Wine Country Lodi. We truly appreciate your comments as they help us identify areas where we can improve our services.We apologize for any confusion regarding the room location. It's important for our team to provide accurate information to our guests, and we're sorry that there was a miscommunication about the floor level of your room. We will address this with our front desk staff to ensure that they are well-informed about the room locations in the future.Regarding the appearance of the fence next to our property, we're sorry to hear that it did not meet your expectations. Our team strives to maintain a pleasant and well-kept environment for our guests, and we will look into improving the condition of the fence area to enhance the overall appearance of our property.On a positive note, we're delighted that you found your room to be clean and comfortable. Providing a comfortable and clean space for our guests is a priority for us, and we're glad that we met your expectations in this aspect.Once again, thank you for sharing your feedback with us. We value your input and will use it to make necessary improvements. If you decide to stay with us again in the future, we hope to provide you with an even better experience.If there is anything else you would like to discuss or if you have any further questions, please don't hesitate to contact us directly.Best regards,

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 1 night in Jul 2023
Response from Manager on 11 Jul 2023
Hello Donald, Thank you for your kind words! We're thrilled to hear that you had a perfect experience at Econo Lodge Inn and Suites Wine Country Lodi. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Elvia

Stayed 1 night in Jul 2023

10/10 Excellent

Kristine

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Manager on 11 Jul 2023
Dear valued guest, Thank you for your kind words! We're thrilled to hear that you had a perfect experience at Econo Lodge Inn and Suites Wine Country Lodi. We appreciate your feedback and hope to welcome you back soon!

4/10 Poor

Tammy

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not a good experience
We check in around 8pm very tired from being up since 4am to be at a horse by 9am. Went straight to bed, got up in the middle of the night to use bathroom and the toilet would not flush. It flooded the bathroom. We were not happy we couldn't use the rest room. We checked out at 5:30am, I went in to file a complaint and the front desk attendant was no able to understand what I was saying. I call later in the day for a manager, still waiting for a call back. Not happy!!
Stayed 1 night in Jun 2023
Response from Manager on 16 Jun 2023
Dear valued guest,Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you experienced during your stay at the Econo Lodge Inn and Suites Wine Country Lodi. We understand how frustrating it can be when things don't go as planned, especially after a long and tiring day.We deeply regret that you encountered issues with the toilet not flushing properly, resulting in the flooding of the bathroom. Please accept our apologies for the inconvenience and discomfort caused by this situation. Rest assured, we take this matter seriously and will address it promptly.We apologize for any miscommunication you experienced with our front desk attendant when you initially reported the problem. We strive to provide exceptional customer service, and we understand that clear communication is essential. We will take steps to ensure that our staff members are better equipped to handle such situations in the future.Regarding your request to speak with a manager, we apologize for the delay in getting back to you. Our team has been notified, and we are currently investigating the issue to provide a swift resolution. A manager will be reaching out to you shortly to discuss your concerns and assist you further.Once again, we sincerely apologize for the inconvenience and disappointment you experienced during your stay. We value your feedback, as it helps us improve our services for all our guests. We hope to have the opportunity to make it up to you in the future and provide you with a more satisfactory experience.Best regards,Manager,Econo Lodge Inn and Suites Wine Country Lodi

10/10 Excellent

CeeCee

Travelled with family
Liked: Cleanliness, staff & service
Having coffee in the room or available in the lobby after 9AM would be an asset .
Stayed 2 nights in May 2023
Response from Manager on 6 Jun 2023
Dear CeeCee,Thank you for sharing your feedback about your recent stay at Econo Lodge Inn Wine Country. We appreciate your input as we constantly strive to enhance the guest experience.We understand the importance of having coffee readily available to our guests, and we apologize for any inconvenience caused by the limited availability of coffee after 9AM. We recognize that coffee is an essential amenity, especially in the morning, and we will certainly take your suggestion into consideration. Your feedback helps us identify areas where we can make improvements to better meet the needs and preferences of our valued guests.We want to assure you that we take your feedback seriously and will explore options to extend the availability of coffee in the rooms or lobby beyond 9AM. Our goal is to ensure that you have a pleasant and convenient stay with us.We sincerely appreciate your patronage and thank you for bringing this matter to our attention. Your feedback helps us enhance our services and facilities to better serve our guests. We look forward to welcoming you back to Econo Lodge Inn Wine Country in the future and providing you with an improved experience.Warm regards,Econo Lodge Inn Wine Country

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Basic place near the fairgrounds.
Compared to the prices of the other places in Lodi, on a Memorial Day weekend, this really was an Econo Lodge; a basic place with a fridge and microwave. I would stay there again. There was breakfast provided this year, but it really wasn’t worth having …Froot Loops, Rice Krispies, bread,(no jam) pastries, Cuties and only coffee to drink. The first day I had to ask for the coffee to be refilled, and on my last day they were out of milk (until the manager arrives) but there is a coffee and doughnut shop across the road and a Burger King nearby. Last year, I (and the staff) had problems unlocking my door. This year they had installed new locks on all the rooms. Yeah! The pool (and hot tub) were heated, but unfortunately they are only open at 9am -9pm so I didn’t have time for a swim before leaving for a special event. The ice machine is located in a room with the guest laundry, and the room gets locked up at 9pm….so be prepared! I complained about the irritating noise my fridge was making..and they said the hotel was fully booked and they couldn’t change it out but I did finally get a different fridge the next day. The towels were beautifully white, but I used one to mop water off the dark wood floor and quickly found out how much dirt the floors concealed! Housekeeping is by request only, before 11am.
Stayed 4 nights in May 2023
Response from Manager on 1 Jun 2023
Dear valued guest,Thank you for taking the time to share your feedback regarding your recent stay at Econo Lodge Inn Wine Country Lodi. We appreciate your valuable insights and are glad to hear that, overall, you found our property to be a suitable option given the prices during the Memorial Day weekend.We understand your comments about breakfast, and we apologize if it did not meet your expectations. We take guest feedback seriously, and we will review our breakfast offerings to ensure a wider variety of choices and better quality options are available in the future. We appreciate your understanding and note your suggestions about nearby dining alternatives.We are pleased to learn that our recent room lock upgrades contributed to your positive experience this year. It's always rewarding to hear that our efforts to enhance our guests' comfort and security are being noticed and appreciated.Regarding the pool and hot tub hours, we apologize for any inconvenience caused by the restricted operating times. We will consider your feedback when reviewing our policies to see if adjustments can be made to accommodate guests' schedules better.We apologize for any inconvenience caused by the ice machine and laundry room closing at 9 pm. We understand this may have been an inconvenience for some guests, and we will evaluate the feasibility of extending the access hours to ensure convenience for all our guests.We are sorry to hear about the noise issue with your fridge and any inconvenience it may have caused. We appreciate your patience, and we're glad that our team was able to provide a different fridge for your comfort the following day. Your comments will be shared with our maintenance team to prevent similar issues in the future.Thank you for your kind words about our beautifully white towels. We take cleanliness seriously, and we regret if the floors did not meet your expectations. We will ensure that our housekeeping team pays extra attention to the floors to maintain the highest standards of cleanliness.Lastly, we appreciate your note about housekeeping being by request only before 11 am. This information will help us review our policies and identify potential areas for improvement to better accommodate our guests' needs.Once again, thank you for your review and for considering staying with us again. We value your feedback, and we will continue striving to provide our guests with a comfortable and enjoyable experience. If you have any further questions or concerns, please feel free to contact us directly. We look forward to welcoming you back to Econo Lodge Inn Wine Country Lodi in the future.Warm regards,Econo Lodge Inn Wine Country Lodi

10/10 Excellent

Harry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, pleasant - Econo Lodge in Lodi
Square Dancing! And a great place to stay several days is the Econo Lodge in Lodi! The room was spacious, the bed comfortable, and everything clean. The room had coffee, closet, frig, counter space. Staff were courteous, aware, and professional. We will be back!!!!
Stayed 4 nights in May 2023
Response from Manager on 30 May 2023
Dear Harry,Thank you so much for your wonderful feedback and for choosing to stay at the Econo Lodge Inn and Suites Wine Country Lodi. We are thrilled to hear that you had a fantastic experience during your stay with us and that you enjoyed our spacious rooms, comfortable beds, and clean facilities.We take pride in providing our guests with a comfortable and welcoming environment, and we're delighted to know that we were able to meet your expectations. It's fantastic to hear that you found our rooms well-equipped with amenities like coffee, closets, fridges, and ample counter space. We strive to ensure that our guests have everything they need for a pleasant and convenient stay.Moreover, we truly appreciate your kind words about our staff. We are committed to delivering excellent customer service, and it's wonderful to know that our team's courtesy, attentiveness, and professionalism left a positive impression on you. Your compliments will be shared with the entire staff, as they will be encouraged by your feedback.We are honored to have had the opportunity to host your square dancing group, and we're thrilled to hear that you had such a great time at our hotel. We look forward to welcoming you back for another memorable stay in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words and for recommending the Econo Lodge Inn and Suites Wine Country Lodi. We can't wait to have you back!Warm regards,Econo Lodge Inn and Suites Wine Country Lodi

8/10 Good

IRMA

Travelled with family and small children
Liked: Cleanliness, staff & service
Equipment could be updated; maybe add usb outlets. Pool and hot tub needs cleaning
Stayed 1 night in May 2023
Response from Manager on 30 May 2023
Dear Irma,Thank you for taking the time to share your feedback and review of your recent stay at the Econo Lodge Inn and Suites Wine Country Lodi. We appreciate your honest input and value your opinion as we constantly strive to improve our services.We are glad to hear that you had an overall positive experience during your stay. Your comments regarding the need for equipment updates and the suggestion to add USB outlets are duly noted. We understand that modern amenities are important to our guests, and we are actively considering ways to enhance our facilities to meet these expectations. Your feedback helps us prioritize these improvements and plan for future updates.We value your patronage and would love the opportunity to host you again in the future. We assure you that we are actively working on these areas of improvement to enhance the overall guest experience. We are confident that our dedicated team will continue to make positive changes, and we hope you will give us another chance to exceed your expectations.Thank you once again for your feedback and for choosing to stay with us. If there is anything else we can assist you with or if you have any further suggestions, please do not hesitate to contact our management team directly. We look forward to welcoming you back to the Econo Lodge Inn and Suites Wine Country Lodi in the near future.Warm regards,Econo Lodge Inn and Suites Wine Country Lodi

6/10 Okay

Fran

Disliked: Cleanliness, property conditions & facilities
Hope ya like dead roaches!
Stayed 2 nights in May 2023
Response from Manager on 26 May 2023
Dear Fran,Thank you for taking the time to share your feedback regarding your recent stay at Econo Lodge Inn and Suites Wine Country Lodi. We appreciate your input, and we would like to address your concerns.We understand that you encountered some unwanted pests during your stay, and we apologize for any inconvenience caused. However, we would like to clarify that the presence of insects in the area, particularly crickets, can be attributed to our hotel's close proximity to the wine vineyards and the hot climate. We take great care to implement effective pest control measures to minimize their presence on our property.That being said, we apologize for any discomfort or inconvenience caused by the presence of crickets. We will continue to monitor and address this issue to ensure that our guests have a pleasant and enjoyable stay.If you experienced any specific issues related to cleanliness or maintenance, we sincerely apologize for the oversight. Our housekeeping and maintenance teams work diligently to maintain high standards throughout the hotel. Your feedback is valuable to us, and we will use it to improve our services and prevent similar issues in the future.We would appreciate the opportunity to make it up to you. If you would be willing to give us another chance, we would like to offer you a complimentary stay in one of our well-maintained and comfortable rooms. We are confident that you will have a more positive experience.Please feel free to contact us directly so that we can personally assist you with any future reservations or arrangements. We value your feedback and your satisfaction is our top priority. We hope to have the chance to regain your trust and provide you with a superior stay.Once again, we apologize for any inconveniences you faced, and we appreciate your understanding. Thank you for choosing Econo Lodge Inn and Suites Wine Country Lodi, and we hope to have the opportunity to welcome you back in the future.Warm regards,Econo Lodge Inn and Suites Wine Country Lodi

10/10 Excellent

Stacey, Fallon

Business traveller
Liked: Cleanliness, property conditions & facilities
When I walked in, dirty from working 12 hrs that day, the registration looked at me and quickly said , no rooms avail. Luckily I had made a reservation!! He went on and on about the towels, and the $60 deposit, and how the owners were very picky about their towels being dirty. I asked if this place was safe for my car full of all my equipment as there is a massive homeless population in the area. FORTUNATELY this motel has been recently renovated!! And our room was beautiful!! The shower was HOT and good water pressure!! Much appreciated!! We left the towels and the room in excellent condition!
Stayed 2 nights in Apr 2023
Response from Manager on 10 May 2023
Dear Stacey, Thank you for taking the time to leave a 5/5 review of your recent stay at Econo Lodge Inn and Suites Wine Country Lodi. We apologize for any inconvenience you experienced during check-in and appreciate your patience with the front desk staff. We are delighted to hear that you enjoyed our recently renovated room with a hot shower and good water pressure. We take pride in maintaining a safe and secure environment for our guests. We are glad that you found our property to be a safe haven for your car and equipment. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Freddie, Beaumont

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in May 2023
Response from Manager on 10 May 2023
Dear Freddie, Thank you for taking the time to leave a 5/5 review of your recent stay at Econo Lodge Inn and Suites Wine Country Lodi. We are thrilled to hear that our team's dedication to cleanliness did not go unnoticed and that you enjoyed a comfortable and well-maintained room during your visit. Your feedback is valuable to us and we hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They found me a coffee pot since it was missing. All good
Stayed 1 night in Apr 2023
Response from Manager on 6 May 2023
Dear Jefferey,Thank you for taking the time to leave a review of your recent stay at our hotel. We are thrilled to see that you gave us a perfect 10/10 rating! We strive to provide the best possible experience for all our guests, and we are glad that our staff was able to promptly address the issue with the missing coffee pot and provide you with one.We appreciate your business and hope to have the pleasure of welcoming you back to our hotel soon.Best regards,Econo Lodge Inn and Suites Wine Country Lodi

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything is closed to the hotel I don't like around the hotel
Stayed 2 nights in Apr 2023
Response from Manager on 25 Apr 2023
Dear valued guest,Thank you for taking the time to leave such a positive review about your recent stay at Econo Lodge Inn Lodi. We're thrilled to hear that you enjoyed your stay and found our location convenient with nearby amenities.As a team, we're always looking for ways to enhance our guests' experience and improve our offerings. We understand your feedback about the surrounding area and want to assure you that we are committed to providing a safe and comfortable environment for our guests.We also regularly review and update our offerings to ensure we meet the needs of our valued guests.We appreciate your patronage and support, and we look forward to welcoming you back to Econo Lodge Inn Lodi in the future. If there's anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you for choosing Econo Lodge Inn Lodi, and we look forward to hosting you again soon.Sincerely,Econo Lodge Inn Lodi

6/10 Okay

Deborah

Travelled with partner
Liked: Staff & service
The staff at the hotel were great and the room was comfortable for a quick stay. And the price was reasonable. The area around it, however, would have made me feel a bit unsafe if I wasn't with my husband.
Stayed 1 night in Apr 2023
Response from Manager on 25 Apr 2023
Dear Deborah,Thank you for taking the time to share your feedback about your recent stay at Econo Lodge Inn Lodi. We're delighted to hear that you found our staff to be great, the room comfortable, and the price reasonable. Your satisfaction is our top priority, and we're glad to have met your expectations in these areas.We apologize for any concerns you may have had about the area around our hotel. We understand that safety is important to our guests, and we want to assure you that we take security seriously. We have measures in place to ensure the safety and well-being of our guests, and we continually assess and update our security protocols to provide a safe environment for all our guests.We appreciate your feedback and want to assure you that we are constantly working to improve our guests' experience. We hope to have the opportunity to welcome you back to our hotel in the future and provide you with a comfortable and safe stay.Thank you for choosing Econo Lodge Inn Lodi, and we look forward to serving you again soon.Sincerely,Econo Lodge Inn Lodi

6/10 Okay

Steven

Liked: Cleanliness, staff & service, room comfort
False advertising
They need to take "breakfast included" off the description, its a boldface lie. False advertising. Everything else was fine, but I picked them because they were the best price with breakfast.
Stayed 1 night in Apr 2023
Response from Manager on 25 Apr 2023
Dear Steven,We sincerely apologize for any inconvenience caused during your recent stay at Econo Lodge Inn Lodi. We understand your disappointment with regards to the breakfast offerings, and we apologize for any confusion caused by our advertising.We would like to clarify that due to unforeseen circumstances beyond our control, we have had to temporarily suspend our breakfast service. We understand the importance of accurate descriptions, and we apologize for any inconvenience this may have caused.Please rest assured that we take guest feedback seriously and we will be reviewing our advertising to ensure that it accurately reflects the current offerings at our property. We appreciate your feedback and thank you for bringing this to our attention.We value your business and hope to have the opportunity to welcome you back to our hotel in the future, and provide you with the exceptional service and amenities that you deserve.Sincerely,ManagerEcono Lodge Inn Lodi

2/10 Terrible

Robin

Travelled with family and small children, Travelled with pets
Liked: Property conditions & facilities
Disliked: Staff & service
When i came to check in they charged me and additional charge and a deposit.
Stayed 1 night in Apr 2023
Response from Manager on 24 Apr 2023
Hello Robin,Thank you for choosing to stay at Econolodge Inn Lodi! We appreciate you taking the time out to share your feedback with us. The additional charge and deposit are standard procedures that are in place to cover incidental expenses and damages during the stay. The charge is typically released upon check-out, pending any outstanding charges or damages, and the deposit is refunded in accordance with our policies and procedures.We value your feedback and take it as an opportunity to improve our guest experience. We assure you that we will continue to make efforts to provide exceptional service and ensure that all our guests feel safe and secure during their stay. We hope to have the opportunity to welcome you back to Econolodge Inn Lodi and provide you with a more seamless check-in experience in the future. Please feel free to reach out to our management team if you have any further questions or concerns.

4/10 Poor

kimberly

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Liked dogs were accepted. Didn’t like that people don’t clean after their dogs around the property. Expedia said check in was 3p per confirmation and there was continental breakfast both of which were incorrect.
Stayed 1 night in Apr 2023
Response from Manager on 18 Apr 2023
Dear Kimberly,Thank you for your review of your recent stay at EconoLodge Inn Lodi. We appreciate your feedback and would like to address your concerns.We are glad to hear that you appreciated our pet-friendly policy and accepted dogs at our property. However, we apologize for any inconvenience you may have experienced due to guests not cleaning up after their dogs around our property. We take cleanliness and hygiene seriously, including proper pet waste disposal, and we apologize if this was not up to our usual standards.We have strict policies in place regarding pet etiquette and waste management, and we actively remind our guests to clean up after their pets. We also have designated pet-friendly areas and provide waste disposal stations for the convenience of our guests. Nevertheless, we will reinforce our efforts to ensure that all guests follow these guidelines and maintain a clean environment.We value your feedback and will take your comments into consideration as we continue to improve our services. Thank you for bringing this to our attention, and please rest assured that we will take appropriate action to address this matter.We hope to have the opportunity to welcome you back to our hotel in the future and provide you with an even better experience.Sincerely,Neil EconoLodge Inn Lodi Management Team

4/10 Poor

Peggy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the clerk was nice at check in, the rest of the stay was not good. The jacuzzi wasn’t working and the pool was surrounded by overflowing ashtrays and crushed out cigarettes on the ground. A continental breakfast is in their list of amenities but the clerk let us know in the morning that there wasn’t any. Not even coffee. Upon inquiry as to why we were told that the city of Lodi’s health department wont give them a permit! Also the water pressure for the shower was extremely low.
Stayed 1 night in Apr 2023
Response from Manager on 14 Apr 2023
Dear Peggy,Thank you for taking the time to provide feedback regarding your recent stay at Econolodge Inn Lodi. It is a pleasure to hear you found our stay welcoming as we prioritize great hospitality. We sincerely apologize for any inconvenience that you experienced during your stay. It is our utmost priority to provide our guests with the best possible stay and we are disappointed that we fell short of your expectations.We apologize for the issues you faced with the Jacuzzi and pool area as California has been dealing with an atmospheric river this month resulting us in having the pool shut off for the remainder of the month. Additionally, we are sorry for any inconvenience caused by our breakfast not being available during your stay. We understand how important it is to start your day off right and we will take steps to ensure that this does not happen again as we are currently in the process of revamping our breakfast for our valued guest.Regarding the low water pressure in the shower, we will have our maintenance team inspect the issue and make necessary repairs. We appreciate you bringing this to our attention.We hope you will consider staying with us again so that we may have the opportunity to provide you with an exceptional stay. If you have any further questions or concerns, please do not hesitate to reach out to us directly.Sincerely,Econolodge Inn Lodi

4/10 Poor

Apolinar

Liked: Cleanliness, staff & service, room comfort
Pictures are way better than reality, but ok.
pictures look much better then reality. Still was comfortable and service was great. Hot tub was not working after I was told it was.
Stayed 1 night in Apr 2023
Response from Manager on 4 Apr 2023
Dear Apolinar,Thank you for taking the time to share your feedback with us. We are glad to hear that you found your room to be comfortable and that our service met your expectations.However, we apologize for any inconvenience caused by the hot tub not being in working order during your stay. We understand how important it is for our guests to have access to all of our amenities, and we are sorry that we were not able to provide you with a fully functioning hot tub.Regarding the pictures of our property, we apologize if they did not match your expectations. We do our best to accurately represent our property online, but we understand that there may be some differences between the photos and the actual property. We appreciate your feedback and will use it to improve our online presence.Thank you for choosing to stay with us at Econolodge Inn and Suites Lodi, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Econolodge Inn and Suites Lodi

2/10 Terrible

Carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smell like smoking
Stayed 1 night in Mar 2023
Response from Manager on 6 Apr 2023
Dear Carlos,Thank you for taking the time to leave a review of your recent stay at the Econolodge Inn Lodi. We're sorry to hear that you experienced a smoking smell during your stay.Please accept our sincerest apologies for any inconvenience caused. As a non-smoking hotel, we take reports of smoking very seriously and we will investigate this matter immediately. We have already taken steps to address this issue, including deep cleaning the room and conducting a thorough inspection to ensure that it meets our high standards.We appreciate your feedback and hope that you will give us another chance to exceed your expectations in the future.Best regards,General Manager, Econolodge Inn Lodi

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Property conditions & facilities
Bring a flashlight
The lights were out all around the hotel. Inside worked fine but had to use our cell phones to figure out which room was ours. If you are looking for some "adult company" or med's of various sorts, you will be happy. Surprisingly, inside the room was nice and clean. Fridge and TV worked fine. Lots of noise from the freeway, but I knew that going in.
Stayed 1 night in Mar 2023
Response from Manager on 28 Mar 2023
Hello, StevenThank you for choosing to stay at Econolodge Inn Lodi! We appreciate you for taking the time to provide us with your feedback. We apologize for the inconvenience caused by the outage of the lights around the hotel. We have already addressed this issue to ensure that our guests have a smooth check-in experience. We are glad to hear that you found the room nice and clean with a fully functional fridge and TV. However, we do not condone any illegal activities, and we take such complaints very seriously. We have strict policies in place to ensure the safety and well-being of all our guests. We hope that you will consider staying with us again in the future and allow us the opportunity to provide you with the exceptional hospitality that our guests have come to expect.Warm regards,Management