Sterling Hill Hotels, Spring Hill

"The property was very run down and old. Nothing like the pics on Expedia. "

"This house is in the perfect location on the main river. The house and kitchen are well appointed for any length of stay. We saw so many manatees, a river otter and a pair of dolphins. The weather was rainy one day and the screened porch was the ideal location to sit and relax while still enjoying the river view. Karen is a fantastic host. She was very responsive to my questions and so kind. We can’t wait to return!"

"Breakfast predictable Parking easy Pool clean and inviting Staff very accommodating "

"Danielle at the front desk was amazing but the property was trash. Dirty and beat up. They also don’t accept any pets but on hotels.com it says they do. Supposed to be no smoking but the room smelled of smoke, probably from two people sitting dirty outside the room smoking. It was so bad I didn’t stay there after all. I am definitely taking days inn off my list of acceptable places to stay. Very disappointed!!"

"Our room smelled like cigarettes. But room was clean. The property was nice. Customer service was good"

"I am a lifelong professional musician and have stayed all over the country.And I must say that this is the worst hotel room i've ever been in. The lamps that were on the desk and nightstand were not only filthy dirty , but they were completely covered with rust. The front door did not have a working security lock. No dead bolt. The tub had a black ring around it that looked like somebody had washed the engine from a nineteen sixty six pontiac in it. The entire room stunk of mold. The bathroom was uninhabitable due to the smell of mold that was covered up by kills paint. The parking lot was like a carney. There's an ugly shed behind the hotel , which is where the pet friendly area is that look like something out of texas chainsaw massacre When we first got there , I let the front desk know that the door did not have a locking dead bolt and they said they were going to have somebody come and fix it.. Since I have two dogs and I have places to go I didn't want to sit around waiting for somebody to fix my door while I held the dogs in the room so I asked if I could get another room and I was declined. I called the front desk back a few minutes later, and told him to forget about it.Because I had things to do and the locking doorknob would have to do even though it was so loose.I'm sure I could get it off with a credit card. Not to.\nMention , this place is in one of the worst locations you could imagine We could not stay there and we left after being in the hotel less 2 hrs. "

"Room was awful, rotting board by the bathtub, dirty floors, shower curtain was old and shredding, no hot water in the morning for shower, stains on the ceiling, changed rooms, not that much better, floor trim by bathroom door had screws standing high and just all around not the greatest . Needs a MAJOR refurbishment, TV was unwatchable and and when I complained was told, ‘spectrum have been working on it and can’t fix it’ it pixelated and was unwatchable!! Never again "

"Hot Tub was not available due to repairs. Room was clean, and breakfast was good. Staff was friendly and helpful. "

"Rude staff an bugs in room "