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"Super friendly and helpful staff, my husband and I got some trouble on our way to Jesenik, and the staff was super understanding and pacient with us! Loved the facilities, definitely a place to rest and decompress. The pool and sauna are amazing, and the views from there during the winter are incomparable. We will come back for sure! Loved it here!"

"OK"

"This was a great place for the area, the owner personally comes and checks you in, and is easy to contact if necessary. He was very accommodating to our needs. We visited from Canada, and found our bachelor room to be more spacious then what the pictures showed. I was worried at first with the pictures/ limited angles, but I was pleasantly surprised. The mattresses were very comfortable, and the kitchenette had everything we needed! My only recommendation would be to take better pictures of the accommodation, because it was a very cute place! "

"Beautiful building and big room, but extremely outdated. Old dirty carpet and no air conditioning in the rooms. They give you a tiny desk fan. Extremely hot. For a "modern" hotel to not have ac is a crime. We were cooking in our room. Very uncomfortable. Staff was very nice. Location is good. Nice pool. Food from their restaurants sucked."

"It is very comfortable hotel with gret rooms "

"5 stars for all staff, absolutely excellent service, nothing was a problem!!! We have excepted much more from the food though, using frozen vegetable in meals, meals which should be served as hot was almost cold, instant taste in meals, etc... We had the same poor experience with food at hotel Konsel. It seems like both hotels in area are aware of being only ones with restaurants and are not bothered about quality of food...It is shame as mountain food has always been the best quality. "