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"Everything was perfect "

"The hotel is on amazing place, the hotel is ideal for families, the staff is friendly and helpful."

"Super Hotel, amazing view, nice, friendly and beauty employees. Recommend. Greetings from Germany"

"Great resort for kids. Indoor pool was fun and lots of outdoor and indoor entertainment. We had lots of fun! Clean and good service. Wish check out was not 10am but a bit later but other than that i definitely recommend the hotel! "

"Good place to stay, clean and large rooms, good breakfast, great location. A pity that English is mostly not an option. "

"We recently stayed at this hotel for a 3-day getaway, and it was fantastic. The hotel appears to be recently renovated, featuring clean and comfortable rooms. The breakfast was delicious and well-organized, ensuring each room knows exactly where to sit, which avoids any confusion. However, breakfast hours are a bit limited, running only from 8-9 AM. One downside was the mini-golf course. It requires an extra fee to play, but it felt quite outdated and in need of refurbishment. Overall, it...

"Great atmosphere, nice restaurant, beautiful surroundings, although isolated. Poor room service, they just removed the garbage, beds were a mess always, not much English speaking, some yes, but it was not easy to get around."

"The woman who greeted us at the reception desk (Jana) was so friendly and welcoming. It was a treat to meet her."

"Overall we had great 24 hrs stay here with my friends. Staff was helpful, food was great, rooms comfy, pools and sauna very good, outside area for activities excellent. "

"5 stars for all staff, absolutely excellent service, nothing was a problem!!! We have excepted much more from the food though, using frozen vegetable in meals, meals which should be served as hot was almost cold, instant taste in meals, etc... We had the same poor experience with food at hotel Konsel. It seems like both hotels in area are aware of being only ones with restaurants and are not bothered about quality of food...It is shame as mountain food has always been the best quality. "

"OK"

"Das Haus ist sauber und ordentlich. Leider nicht nmeotechnisch gestaltet. Die Beschriftungen sind klein und seit mehreren Jahren nicht verbessert. Der Preis ist verhältnismäßig hoch. "

"Příjemné prostředí, milý personál, super"

"Clean, Cosy and Nice"

"Super friendly and helpful staff, my husband and I got some trouble on our way to Jesenik, and the staff was super understanding and pacient with us! Loved the facilities, definitely a place to rest and decompress. The pool and sauna are amazing, and the views from there during the winter are incomparable. We will come back for sure! Loved it here!"

"I prepaid the stay partly by redeeming Expedia reward points, partly with a credit card. However the property billed me upon checkout, apparently for the value of the redeemed points. This was a very unwelcome surprise."