Apartments in St. Stephan

"I really enjoyed my stay here. The food was good, the people were friendly and helpful. The area was fun to explore."

"We drove the whole day from Amsterdam to get to this hotel. When we arrived, the hotel was completely closed with no staff available to help us. We had to drive back and look for another hotel late at night. This is the first time I have ever seen a hotel completely closed without any staff at all. On top of that, I asked for a refund because we received no service, but they refused to refund my money. Very disappointing experience."

"Breakfast was weird, and wasn't the greatest and clearly tailored to the asian market whilst not getting the basics right for the european aspects. Hot options were also cold. Maintenance is poor, when I checked into the room, the faceplates from the electrical sockets had completely fallen off exposing a live socket. Fortunately I was moved straight away. The lift had a flickering main light on arrival and the next day the bulbs had blown, meaning the lift was dark other then the light from the button. The staff were extremely friendly and helpful, however the hotel suffers from an identity crises with different branding in places. Easily resolved by switching off the digital displays with the old branding, which are also advertising an non existing evening dinner service. The restaurant is apparently undergoing some refurbishment although this is not evident with no works ongoing so I question whether its actually a staffing issue. Views are absolutely stunning and the bed comfortable, its just a shame the other aspects of the hotel dont match. Has alot of potential if done right!"

"Very good hôtel well locate near the train station and city. Very good breakfast, staff are very nice at the reception and at the breakfast room. The cleaning could of been better in the room, the carpet was not well clean with the vaccum and we left one day 2 dirty glasses and when we were back at night they were not change! have never been clean"

"Fantastic location, personal was always available when needed them, the breakfast was consistent, delicious and diversified. The joy of a four days stay there was incredible!"

"Perfect location in the middle of town. Quiet and well equipped hotel and we got upgraded, so our room was even more perfect!"

"Nice location, good lake view, picturesque place. Close to public transport. Helpful staff. Breakfast lovely - but restaurant staff need to improve their welcome attitude, their reception was a bit cold."

"Hotel was in an ideal location from the train station. The room was exceptional. The staff was very helpful and nice."

"I loooved staying there. The staff went above and beyond to make us feel welcomed. The food was delicious at the restaurant. The rooms we’re super clean and we had a beautiful view. Would definitely stay again. "