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Hôtel de l'Image

4.0 star property
Tranquil city-center retreat offers poolside relaxation at two swimming areas while providing an ideal base for exploring nearby attractions after breakfast

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Located in the heart of the city, Hôtel de l'Image offers upscale comfort and practical amenities. Relax in the peaceful garden, browse the cozy library, or book spa treatments. Enjoy WiFi, dry cleaning, a welcoming fireplace, and bicycle rentals for exploring the area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
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About this property

Hôtel de l'Image

  • Upscale hotel in the city centre
  • You can look forward to a terrace, a garden and a library at Hôtel de l'Image. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
  • You'll also find perks such as:
    • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Buffet breakfast (surcharge), bike hire and motorhome/coach/lorry parking
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Room features
  • All guest rooms are individually decorated, and feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Bathrooms with baths or showers and hairdryers
    • Flat-screen TVs with satellite channels
    • Childcare services, daily housekeeping and desks

Similar properties

Exterior
Hotel Van Gogh
St.-Rémy-de-Provence
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
8.6 out of 10, Excellent, 73 reviews
The price is NZ$233
includes taxes & fees
4 June - 5 June
Hotel Van Gogh
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 21 March 2025 to 31 December 2026 (dates subject to change).
The property is closed during the winter season.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 25.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Hôtel de l'Image have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool types include heated pools.

Is Hôtel de l'Image pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel de l'Image?

Self-parking is free at this property.

What time is check-in at Hôtel de l'Image?

Check-in start time: 3 PM; check-in end time: 10:00 PM.

What time is check-out at Hôtel de l'Image?

Checkout is at noon.

Does Hôtel de l'Image provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hôtel de l'Image located?

Located in the heart of St.-Rémy-de-Provence, this spa hotel is steps away from Alpilles, Alpilles Regional Natural Park and Musée Jouenne. Musée Estrine and Centre d'Art Presence Van Gogh are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

9.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 93 out of 187 reviews
Rating 8 - Good. 54 out of 187 reviews
Rating 6 - Okay. 19 out of 187 reviews
Rating 4 - Poor. 15 out of 187 reviews
Rating 2 - Terrible. 6 out of 187 reviews

Reviews

Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time in Saint Remy and we loved the pool
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing! The grounds are gorgeous. The staff is fantastic- they go above and beyond with everything. Such a lovely stay. We cannot wait to return!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
l'Image is a charming hotel, with incredible grounds, a friendly staff, and beautiful rooms. Highly recommended
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 2-story room with a balcony that had a view of the garden, pool and mountains while the front room had a view of old town so it’s the best of both worlds. The staff were friendly, helpful and professional. I believe it will soon undergo a major renovation and transform it into a 5-star hotel. Thank you for a wonderful stay.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and amenities

We enjoyed our room. The location was perfect. The room was clean. There was plenty of space. Perhaps put the refrigerator on a short table as its small size makes it more of a table top item and it was a bit of a trip hazard on the way to the bathroom. There is plenty of room to put in a small sitting area without crowding the room, as well.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view which made it a restful stop on a very busy trip around Provence. A nice easy town to navigate and the hotel is as close as you can get to the center of town. We will return.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Hang Yee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are nice. Ambience of the room is good
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Bar staff were excellent. Receptionist was rude & argumentative. She didn’t inform us that there was a “Bull Run” in the village and we couldn’t leave the hotel in the morning because the roads were closed. Room was old & tired. Wouldn’t return & these activities should be stopped!
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No AC

Overall, absolutely do not stay here. It was 104 degrees outside and 93 degrees inside our room at 11 pm. We approached the front desk 6 or 7 times about this, they finally moved us to the room next door, it was 85 degrees at 11 pm the next night. The AC does not work and they will do nothing to assist you nor discount your stay for the camping-like atmosphere. The hotel is old and needs updating, rooms were serviced inconsistently, never swept or cleaned our floors a single time during an 8 days stay nor replenished pool towels or water in the room. To their credit they did tells us the room had no AC, about 12 hours before our arrival, while we were on a plane coming from the states so we had absolutely no other options but to stay there or book a room in a city about 40 minutes away. Avoid at all costs. 1.5 star hotel at best. Absurd for the summer price.
Stayed 8 nights in Jul 2022
Verified

6/10 Okay

Mikael

Disliked: Cleanliness, property conditions & facilities

Ikke så godt.

Central placering og gratis parkering. Et slidt hotel.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Carine

Liked: Cleanliness, staff & service
L’hôtel est extrêmement bien placé dans le centre de St Remy. Les infrastructures de l’hôtel et des extérieurs mériteraient d’être mieux entretenues / rafraîchies. Cela ferait de l’hôtel une vraie pépite. Le personnel est aimable en général. Globalement nous avons passé un bon séjour
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

SHIGEKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広い敷地の中にある極上のホテル

町の中心部にありながら、静かで広々したホテル。お部屋もサロン、バスタブもついてベットルームもとても広く快適でした。
広々としたベットルーム
テラスからの眺め　奥にプール
浴槽とシャワーは別
ベットルームの手前のサロンでこの広さ
Stayed 1 night in Aug 2024
Verified

6/10 Okay

sylvain

Liked: Cleanliness, staff & service

Dommage

Cet Hôtel bénéficie d'un emplacement exceptionnel avec un parc et une piscine invitant à la détente. Mais pour les chambres il y a urgence de pratiquer un rafraichissement pour un 4*.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon séjour

Hotel tres bien situe au centre et dote d un parc jardin excptionnel De ce fait on lui pardonne quelques imperfections.... Il aurait besoin d un petit coup de rafraîchissement ... Dommage aussi que le restaurant ait une direction differente de l hotel Mais globalement sejour tres positif
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Heike

Liked: Cleanliness, staff & service
Es war alles super, bis auf die Dusche in der Badewanne unter der man nicht stehen konnte
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

toujours ravis

Nous sommes des habitués de L'hôtel de Saint Rémy et de leurs autres hôtels dans la région. C'est toujours un plaisir de venir. Le personnel est très accueillant et poli. La piscine et les chambres sont très agréables ! Cette année il y avait un voiturier vraiment très pro. Nous espérons pouvoir revenir cet été une seconde fois.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Laetitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En plein centre de Saint-Rémy. Magnifique piscine et grand parc.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfektes provencalisches Ambiente, sehr freundliches, engagiertes Personal, Ruhe, Gelassenheit, gesamte Anlage, schöner Pool, vielfältiges Frühstücksangebot hoher Qualität
Stayed 4 nights in May 2022
Verified

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle chambre avec vue sur le jardin et bon petit déjeuner.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Matilde

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Bonito peroincomodo

Muy caro para las habitaciones que te ofrecen aunque el hotel es muy bonito
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Havre de Paix

Séjour en Famille dans un cadre agréable en plein centre de Saint Rémy de Provence. Parc magnifique et piscine au TOP A découvrie
Stayed 1 night in May 2021
Verified

10/10 Excellent

Johan

Liked: Cleanliness, property conditions & facilities, room comfort
We had a great stay overall. The location is absolutely fantastic, literally in the center of town. The pool area was very nice, the breakfast was great and the room was good. The only caveat was the fact that the hotel restaurant didn’t seem to really have planned for guests having lunch, where on several occasions it was either full or out of food.
Stayed 5 nights in Aug 2020
Verified

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

einfach SPITZE

Alles TOP > Lage zentral, ruhig, schöner Pool, tolles Frühstück herrlichhes Grün am Hotel und dahinter mit Zypressen etc.
Stayed 8 nights in Aug 2020
Verified

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel et service. La déco est à revoir.

L'hôtel est très bien situé, au coeur de Saint-Rémy-de-Provence, avec un grand parc et une piscine, ce qui est très rare si proche du centre du village. Le personnel est très aimable, et très à l'écoute. L'hôtel offre de nombreux services. Seul bémol, la décoration qui date un peu, et qui manque vraiment de personnalité. L'hôtel mériterait d'être rénové avec une décoration plus actuelle, qui serait plus à la hauteur d'un 4 étoiles contemporain.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

très bien

Second séjour cete été! Toujours ravie. Dommage pour le lit à ressort un peu dur mais sinon tout a été parfait.
Stayed 1 night in Aug 2020